I have had a very good experience with fixauto the staff are very nice a all around great service and workmanship is Exceptional so yes 5star from me.
Company replied
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I have had a very good experience with fixauto the staff are very nice a all around great service and workmanship is Exceptional so yes 5star from me.
Company replied
Excellent repair to van. Collected and returned to my address enabling me to carry on running the business without stress. Van was beautifully clean and well looked after. Many thanks for all your har... See more
Company replied
I was directed to Fix Auto in Mitcham by my insurers and was very impressed by their communications which kept me informed about the stages of the repair process. The results were good and on time and... See more
Company replied
First class service from start to finish. After being involved in an accident which wasn’t our fault and the other person driving off before being able to get their details, we can’t thank Fix Auto en... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

8 Wandle Way, CR44NB, Mitcham, Surrey, United Kingdom
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I have had a very good experience with fixauto the staff are very nice a all around great service and workmanship is
Exceptional so yes 5star from me.

Reply from Fix Auto UK - Fix Auto Mitcham

Reply from Fix Auto UK - Fix Auto Mitcham
I was directed to Fix Auto in Mitcham by my insurers and was very impressed by their communications which kept me informed about the stages of the repair process. The results were good and on time and I would recommend using them.

Reply from Fix Auto UK - Fix Auto Mitcham
Excellent repair to van. Collected and returned to my address enabling me to carry on running the business without stress. Van was beautifully clean and well looked after. Many thanks for all your hard work.

Reply from Fix Auto UK - Fix Auto Mitcham
Very straightforward experience. Everyone was friendly, helpful, and approachable. I had no issues at all, and everything was explained thoroughly.

Reply from Fix Auto UK - Fix Auto Mitcham
Chris on reception was so kind and helpful. The chap who collected the car was again, kind and very skilled. The guys in the workshop repaired the car as quickly as possible as I have a specially adapted one.
Many thanks.

Reply from Fix Auto UK - Fix Auto Mitcham
Excellent service from start to finish. The front bumper and grilles were reinstated to the Polo under insurance plus I additionally paid for work to rear bumper. The car was retuned today in excellent condition and the quality of their workmanship was obvious. A quality service at a reasonable cost is rare today. I am happy to recommend this company.

Reply from Fix Auto UK - Fix Auto Mitcham
This is my second time using Fix Auto Mitcham. The service is excellent. They quickly arranged the bodywork repairs. They picked up my car from home and dropped it off the same way after fixing it. The car looks brand new and clean. Thank you very much. I will definitely recommend you to others.

Reply from Fix Auto UK - Fix Auto Mitcham
Everybody I spoke to were very helpful and accommodating. The work was excellent and quickly completed. Then my car was returned earlier than I expected, which I was very pleased about.

Reply from Fix Auto UK - Fix Auto Mitcham

Reply from Fix Auto UK - Fix Auto Mitcham
Took my car here to get a quote for damage caused in an accident, the man said he would email me a quote but never did. I have called a number of times and been fobbed off. I will now need to take it somewhere else which is difficult as I am disabled. I would not recommend going here they don’t seem to want the business

Reply from Fix Auto UK - Fix Auto Mitcham
A Amazing service from start to finish! Fix Auto UK picked our car up when they said they would. They completed the work of our new car , even completing it earlier than expected. They went above and beyond and kept me informed. I would highly recommend to anyone. Thanks again ( Karen Toyota hybrid 2023 plate) my daughter helped with the review

Reply from Fix Auto UK - Fix Auto Mitcham
Wonderful job done fixing my car and got it back quicker than expected . Will use again

Reply from Fix Auto UK - Fix Auto Mitcham
Second time in 3 years that I’ve had bodyshop repairs done on my car at this garage. Fantastic service! Everything from their collection/delivery service to the actual quality of repair to the post-repair valeting was faultless. My enquiries were promptly dealt with and deadlines kept as promised. Would very highly recommend.

Reply from Fix Auto UK - Fix Auto Mitcham
Chris and Tony are old school customer service / they do what they say they’re going to do, when they say they’re going to do it. We need more of them on the planet. Thank you

Reply from Fix Auto UK - Fix Auto Mitcham
Great experience, they arranged collection of my vehicle, the work took 2 days to complete. Advised me to come and get my car and happy for me to leave my hire car to make it easy for everyone. Would use again

Reply from Fix Auto UK - Fix Auto Mitcham
Great company to deal with. My car was damaged when a car I was going past opened their door. Took off the wing mirror, damaged the front and rear passenger doors and took off the door handle. Spoke to my insurer (Admiral) who advised this was their authorised repair local to me.
Accident was on Thursday 1pm and insurance informed within 15mins. Fix Auto called Friday morning to ask for photos to check extent of damage and communicate with the insurance company. Monday morning got a call and car was booked in for collection or delivery on Wednesday. As they open at 07:30 meant I could drop off on my way to work. Quickly turned around on collection and got a nearly brand new courtesy car. I estimated it would take 4 days to fix and got a call on Monday afternoon to collect. Damage was invisible, car immaculate - was cleaner than when I bought this car second hand from a dealer who had done full deep clean. Even the boot was spotless and got all the cat fur off, from our cat who goes on holiday with us!
From contact to get photos to collecting the car took under 10 days and under 5 days (4 if discount Sunday) for the repair.
Amazing work ethic, super friendly staff, amazing communication - each call if missed was followed by a text to say what they called about, rapid phone responses. So glad Admiral use them and wouldn't hesitate to use them as a private customer.

Reply from Fix Auto UK - Fix Auto Mitcham
I can't recommend Fix Auto Mitcham highly enough. They were selected by my insurers to do some extensive bodywork repairs to my car and did an excellent job! Steve who collected and delivered my car was helpful, respectful and charming! James, the manager, was great, calling me to arrange my car's return at my convenience. The whole process was faultless and I highly recommend this company.

Reply from Fix Auto UK - Fix Auto Mitcham
Steve was friendly curtious and on time with delivering and collecting the vehicle. Good customer service at the office and high quality repairs.

Reply from Fix Auto UK - Fix Auto Mitcham
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