Fix Auto UK - Fix Auto Wrexham Reviews 

320
TrustScore 4.5 out of 5

4.7

Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ Wrexham, Clwyd, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Mr beech just had my front end replaced after accident WOW what a amazing job exceptionally high class work.was kept informed by a lovely young lady ( Natasha) so bright and cheerful,car delivered bac... See more

Company replied

Rated 5 out of 5 stars

Cannot thank you enough excellent service from start to finish.The standard of workmanship is second to none considering the mess i had made of it and the speed of the repair really surprised me.The c... See more

Company replied

Rated 5 out of 5 stars

I had two car accidents with three days. I was referred to this company by my insurance and the whole process from start to finish was seamless. Every time I telephoned my query was dealt with promptl... See more

Company replied

Rated 5 out of 5 stars

From start to finish I’ve had the most satisfying customer care and consideration ever. From making first contact with the girls on switchboard to having my car returned.i have had constant updates on... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Wrexham

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ, Wrexham, Clwyd, United Kingdom

  • 01978 661 507

4.7

Excellent

TrustScore 4.5 out of 5

320 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(320)

5,793 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our car recently sustained some damage…

Our car recently sustained some damage while parked requiring two doors to be replaced. We claimed through our insurance and Fix Auto UK were appointed by our insurers to fix all the damage.
Wow! What a first class experience from start to finish. We had contact with three people, the woman in the office who dealt with us, the man who called
to collect our car and the man who returned our car. They were all so professional, and friendly. Nothing was a problem for them. We were kept informed of the progress of work to our car at each stage. The standard of the work was also top notch. It looked brand new. The man who returned our car gave me a small jar of paint from the paint they used so I could touch up any paint chips the car will get during daily use.
A first class experience from start to finish. I thoroughly recommend this company to everyone.

April 22, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mr. Kenyon

Thank you for taking the time to leave us a five star review. We are pleased to hear that you had such a positive experience with the repairs to your car. It is good to know that the team's professionalism and helpfulness made the process smooth for you, and that you were pleased with the quality of the work. We appreciate you recommending us.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Very prompt repair. Kept upto date with progress. Staff are lovely and very courteous

April 21, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mrs Dutton

We appreciate you sharing your experience and leaving us a five star review. We are pleased to hear that you found our team easy to work with, the repair was quick, and you were well-informed.

Lee Hitch, Fix Auto UK

Rated 1 out of 5 stars

Fix Auto Wrexham bad experience

Fix Auto Wrexham had my van 6 weeks for insurance repairs, I was told it would take 7 -10 days.
Fix Auto Wrexham had to paint the wing twice because the paint didn't match, it still doesn't match.
A member of staff would not accept that I had a text message from them until I showed them my phone.
I would never recommend them and in my opinion this company are incompetent.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Superb experience

Excellent service. The receptionist (Natasha I think!) is literally the nicest person and kept me informed of everything.
My car was collected, repaired and returned.
Great work and so easy.

April 14, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Ms Iddenden

We appreciate you taking the time to share your positive experience. We are pleased to hear that you received excellent service and were kept informed. It's good to hear that your car was collected, repaired, and returned easily.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Repair of Mokka

From start to finish I received excellent service. I was provided information by Natasha, who was friendly and informative, and the repair and service of my vehicle was completed in a timely and very satisfactory order. Very happy

April 9, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mrs Hammond

We appreciate you taking the time to leave us a review. We are pleased to hear that you received excellent service and that the repair was completed to your satisfaction. Thank you.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Very good customer services

Very good customer services, really pleased with the whole process

April 1, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Miss Bell

We are pleased to hear that you were happy with our customer service and the entire process. Thank you for your positive feedback and for taking the time to leave us a review.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

I cannot rate Fix Auto highly enough…

I cannot rate Fix Auto highly enough through what can be a very stressful experience. My car was collected and I was kept informed throughout the repair process by Natasha. My car was returned, lovely and clean and the added bonus of a full tank of fuel!

March 26, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Metcalf

We appreciate you taking the time to leave us feedback and a five star review. We are happy to hear that you were kept informed during the repair process and that your car was returned clean with a full tank of fuel.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

great service

great service, can't faukt them 👌🏻

March 24, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Alston

Thank you for taking the time to leave us a five start review.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, very friendly team! Had my car sorted in a matter of days, and I am very pleased with the repairs. The wonderful team kept me up to date with the progress of the repairs. Courtesy car was lovley, and the team sorted dropping my car off to my place of work and even had it cleaned for me.

March 13, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mrs Hardisty

We appreciate your kind words and you taking the time to leave us a five star review. We are happy to hear that you received fantastic customer service from our friendly team and that you were pleased with the repairs completed in a timely manner. We are glad you enjoyed the courtesy car and the convenient drop-off.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

I am very happy with the service I…

I am very happy with the service I received from fix auto right from the start. The staff were polite and helpful. The work on my vehicle was superb and the contact on nearly a daily basis via text letting me know each stage of the work was exceptional. I would highly recommend this business

March 12, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Grundy

We are pleased to hear you were happy with our service from the beginning. It is good to know our team was polite and helpful, and that you were pleased with the vehicle repairs and regular updates. Thank you for recommending us and taking the time to leave us a five star review.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Very professional and freindly service

Very professional and freindly service. From begining to end.
I was very nervous initially but was so impressed with communication, very professional, polite and reasurring.
Nothing was too much trouble. Car returned in immaculate condition. Damage from accident was not visible.
Really could not recommend more highly

March 2, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mrs Jones

We appreciate your kind words and are pleased to hear about your positive experience. It is good to know our communication and service made you feel comfortable and reassured throughout the process. Thank you for taking the time to leave us a five star review.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Good service throughout

From my first interaction with Fix Auto, getting a quote, arranging dates and times, to picking up my car before the proposed date of completion, I was kept informed of the progress and was happy with the completed job.

February 23, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mr. Underwood

We appreciate you taking the time to leave us a review. We are happy to hear that you were kept informed throughout the process and were pleased with the completed work and our service.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Excellent service from Fix Auto Wrexham…

Excellent service from Fix Auto Wrexham from car collection to delivery. The work completed met my expectations and the communication was superb throughout.

I would recommend them!

February 27, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon

We appreciate you taking the time to leave us a five star review. We are happy to hear that you received excellent service, and the work completed met your expectations.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

From bash to brilliant !

The whole experience from having my car assessed on the driveway, collected and a courtesy car delivered to the safe return of my repaired vehicle was smooth and stress free .
All the employees with whom I had contact be it on the phone or in person were exemplary in their level of courtesy and professionalism .
Well done !

February 19, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mrs Rees

We appreciate you taking the time to leave us this excellent five star review. We are pleased to hear that you found the whole process smooth and stress-free, from assessment to the return of your vehicle. It is good to know that our team's courtesy and professionalism stood out.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

The company are very friendly

The company are very friendly. Keep you updated all the time. Help with any questions that you want to answers for. I had a higher car. The car was lovely was dropped off at my house and my car was picked up and brought back when the work had been done to the time and day that was best for

February 26, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon

We appreciate you taking the time to leave us a review. We are glad to hear that you found our team friendly and helpful, and that you were kept informed throughout the process. It is good to know the delivery and collection worked well for you.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

I couldn’t be happier!

I couldn’t be happier with my service from Fix Auto! The communication from them was spot on. They kept me informed through every step. My car looks brand new and even came back to me fully cleaned! The repair took about 48 hours all in all and they did a beautiful job. I’d also like to say that Natasha made my day every single time I spoke with her, she’s an asset to the company!!

February 12, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Ms. Nelson

We appreciate you taking the time to leave us a five star review. We are happy to hear that you were pleased with the communication and the quality of the repair. It is good to know you were pleased with how quickly the job was completed. I have passed your kind words on to Natasha.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Outstanding experience with Fix Auto…

Outstanding experience with Fix Auto Wrexham.
The journey from start to finish and everything inbetween was seamless.
Shout out to Natasha, always so warm, friendly, understanding and so down to earth on the calls.
Cars collected and returned with ease to and from home address. The guys were also friendly.
Car repair excellent!
Thank you l, highly recommended.

February 12, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mrs Bow

We appreciate you taking the time to leave us such a great five star review. We are happy to hear that you found our service seamless and our team friendly and helpful. We are glad the repair met your expectations. I have passed your kind words on to Natasha and the team.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

i was kept up to date daily on the…

i was kept up to date daily on the progress of the repair to my vehicle,on return of my vehicle i was pleased with the repair

February 6, 2026
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mr. Hamer

It is good to hear that you were kept informed about your vehicle's repair progress and pleased with the result. Thank you for your positive feedback and taking the time to leave a five star review.

Lee Hitch, Fix Auto UK

Rated 2 out of 5 stars

The length of time to carry out repair…

The length of time to carry out repair not acceptable for a work vehicle.
Not all repairs completed.
Lack of communication.

January 30, 2026
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Hi Samantha, Sorry to hear you are dissatisfied with the repair time. We estimated the vehicle when it arrived on site, and due to the fact we have to await for authority from the insurance company to proceed, the initial repair time took 8 Days. Your driver then advised us of some additional damage that wasn't reported which we have passed back to the insurer for authority. As we had not received this authority we asked you if you were happy to have the vehicle back and we would arrange to fit the part once it was authorised and in stock. This saved you being without the vehicle while awaiting for this decision. If you did want to discuss this further please call our office to speak to one of our managers. Thank You

Rated 5 out of 5 stars

In short these people say what they do

In short these people say what they do. After experiencing the exceo service I received yesterday, I would say that I recommend everyone to go for their service. They under pro.ise and over deliver. My car had a dent. They collected my car and gave me a courtesy car. The body works was meant to take 8-10 days, it took 2 days. The work is perfect with perfect paint match. I am sincerely impressed

January 26, 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon

Thank you for taking the time to leave us a five star review about your positive experience. We appreciate you mentioning our commitment to our word, the courtesy car, and the quick turnaround. It's good to hear you were pleased with the perfect paint match and overall service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look