Mr beech just had my front end replaced after accident WOW what a amazing job exceptionally high class work.was kept informed by a lovely young lady ( Natasha) so bright and cheerful,car delivered bac... See more
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Location
Switch locationUnit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ Wrexham, Clwyd, GB
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Cannot thank you enough excellent service from start to finish.The standard of workmanship is second to none considering the mess i had made of it and the speed of the repair really surprised me.The c... See more
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I had two car accidents with three days. I was referred to this company by my insurance and the whole process from start to finish was seamless. Every time I telephoned my query was dealt with promptl... See more
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From start to finish I’ve had the most satisfying customer care and consideration ever. From making first contact with the girls on switchboard to having my car returned.i have had constant updates on... See more
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Company details
About Fix Auto UK - Fix Auto Wrexham
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ, Wrexham, Clwyd, United Kingdom
- 01978 661 507
4.7
Excellent
320 reviews
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Used my car for 200 miles! Damaged front bumper, paid extra ontop of insurance, poor repair on the rear. Shocking customer service
Drove my car 200 miles!! Insurance paid them and they phoned asking for another £300 off me!! Job was shocking with over spray and you can see primer in the door!! Doors like a hand saw teeth! Drove my car back and smashed the front bumper on something hard and damaged it!! I called was polite and the woman in wrexham has horrid!! Told me she didn't want to hear of it again and that im a lier and that its my opinion that its old damage!! I know my car!!
Reply to there reply.
No some old person turned up on the day saying come to take your car away! I said what? Where's the recovery lorry? Looked at me stupid and said this is how we are told to do it! No prior contact! Shoddy service. Second not just over spray you can see primer patches in the door! Not over spray! Poor masking! And this was ment to be qc'd?! I agreed to pay extra against my will because you threatened me you would not paint all the bumper and paint only half and lacquer over all the crap and it would look realy bad your words I have this in email! And your driver smashed my car over a speed hump or curb on the way there or back! Then I received a call tell my basically its my word against yours with the worst attitude I'd have had! So im left with 200 extra miles, smashed front bumper, primer in the back door and abuse from the female manager! I refused no help what so ever at this point you are trying to cover your own behinds! Shocking! ****AVOID AT ALL COST***
January 20, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Hi Dean,
Thank you for taking the time to review our services and we’re sorry to hear that you’re unhappy with your experience. As you know, since our site is considerable distance away, we arranged with yourself to collect your vehicle and drive it back to our site which is part of our service. We we're able to adjust the additional repair costs which was agreed with yourself in writing prior to work commencing.
Upon returning the vehicle, there was a small amount of overspray present which we offered to resolve this immediately. When you declined this option, we instead refunded yourself as a gesture of goodwill.
With respect to the front bumper damage, to our knowledge, it was not caused by our team but we're happy to inspect the vehicle further if required.
We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.
We're really sorry to hear you remain dissatisfied, if you're comfortable to discuss this further, please contact one of our senior managers who is available on 01978 661507. Thank you.
Fix Auto delivered an exceptional…
Fix Auto delivered an exceptional service throughout the entire repair process. They collected my damaged vehicle, provided a courtesy car at my home, and kept me fully informed of the significant repairs being undertaken. When my car was returned, it looked brand new — the quality of workmanship was outstanding. Every member of the team I dealt with was friendly, professional, and supportive. They transformed what could have been a very stressful experience into a smooth and reassuring one. I would not hesitate to recommend Fix Auto to anyone in need of repair services.
January 20, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mrs Bodey
We appreciate you taking the time to share your experience with us. It is good to hear that our team provided such a high level of service during your repair. We are pleased to hear the process was smooth and reassuring, and that you were pleased with the quality of the work.
Lee Hitch, Fix Auto UK
Fast efficient and friendly service
Fast efficient and friendly service, my car was delivered back to me fully repaired and valeted sooner than I expected,the staff were friendly and helpful,
January 8, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
David Cooke,
We appreciate you taking the time to leave a five star review. It is good to hear you received fast, efficient, and friendly service. We are pleased to hear your car was fully repaired and valeted to your satisfaction ahead of schedule.
Lee Hitch, Fix Auto UK
Hi...what made them great and that's…
Hi...what made them great and that's everyone working there seem to be very professional and very friendly...after having my car accident I was extremely stressed at the thought of not having transport..but after speaking with Natasha she put me at so much ease and everything else that followed was a pleasure.....so yes they deserve 5stars....Ian chesworth
January 14, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr. Chesworth
We are pleased to hear that our team's professionalism and friendliness eased your stress after your car accident. We pride ourselves on our high standard of customer service and pleased this showed in your experience with us. Thank you for your feedback and five star review.
Lee Hitch, Fix Auto UK
They were excellent
They were prompt , kind and courteous. The workmanship excellent.
December 20, 2025
Reply from Fix Auto UK - Fix Auto Wrexham
Happy New Year
We are pleased to hear that you had a positive experience with our team. Thank you for your kind words and for recognising our workmanship.
Superb Customer Service …
We had an ongoing problem after the initial repair that needed further investigation and Llinos and her team were absolutely brilliant and attentive to the situation in the fact that they listened to all our concerns and did further research themselves to try and eliminate the problem. It took to three attempts to resolve it but they sorted us with courtesy cars at no cost or if they had to take our own vehicle they ensured that the petrol tank was topped up again on return and insisted that if we should experience any further problems to get in touch straight away with no problem
December 18, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Happy New Year
Thank you for taking the time to share your experience. We are pleased to hear that our team was attentive to your concerns and worked hard to resolve the ongoing problem. We are grateful for your patience and are pleased we could assist you.
As stated by our Wrexham team, please do not hesitate to contact us if you suffer any further issues.
Excellent service from all…
Excellent service from all departments.Keep me well informed on progress of my vehicle. Done excellent job. If I lived nearer I would always use them.
December 4, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Happy New Year
We are happy to hear you received excellent service and were well-informed about your vehicle's progress. We appreciate your kind words regarding our work, and for you taking the time to leave us a five star review
Absolutely brilliant service and lovely…
Absolutely brilliant service and lovely staff, really pleased and would highly recommend.
December 10, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Happy New Year
We are pleased to hear you received brilliant service and found our staff lovely. Thank you for your recommendation; we appreciate you taking the time to leave us a five star review.
Friendly and efficient.
Very friendly staff, good level of information throughout the process, everything done in a timely manner. Very good experience all round.
December 5, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Happy New Year
Thank you for taking the time to share your positive experience and leave us a five star review. We are pleased to hear you found our staff friendly and the information helpful, and that everything was completed promptly.
Good customer services and delivery on…
Good customer services and delivery on time.
December 3, 2025
Reply from Fix Auto UK - Fix Auto Wrexham
Happy New Year
We appreciate your positive feedback regarding our customer service and timely delivery. Thank you for taking the time to leave a review.
Really professional and thoughtful…
Really professional and thoughtful towards their customers, picked up my van from Caernarfon north wales and returned it back with exceptional quality of work !!
Thanks to all the team at fix auto for the stress free service x
November 5, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Happy New Year
Thank you for taking the time to leave us such a complimentary review. We are so glad to hear that you had a stress-free experience and are pleased with the quality of our work.
Really pleased with the service I have…
Really pleased with the service I have received from Fix Auto Wrexham. They collected my vehicle and returned it when ready. It looks as good as new Staff on phone really helpful.
November 21, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mrs Jones
Thank you for your five star review. We are really pleased to hear you were happy with the service from Fix Auto Wrexham. It's good to know the collection and return of your vehicle went smoothly and that our staff were helpful.
The car came back like brand new
November 11, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Atkinson
Thank you for taking the time to leave us a five star review. We are pleased to hear you are happy with the repair to your vehicle.
Really good job
November 8, 2025
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mr Shirley
Thank you for taking the time to leave us a five star review
Excellent from start to finish
Excellent from start to finish, the staff are extremely knowledgeable and very friendly.
They are very efficient and facilitate their customers from start to finish.
Couldn't recommend them enough!
November 7, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Bowyer
Thank you for taking the time to share your positive experience. It is good to hear that our team's knowledge and efficiency ensured your satisfaction. Thank you for the recommendation.
Lee Hitch, Fix Auto UK
Good service!
Vehicle collected as promised. I then received regular text messages with updates on progress of the repairs and next steps.
When I called to obtain a rough idea for completion of the work, Natasha was very helpful and very polite!
Work completed to a very high standard.
October 27, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Houston
We appreciate you taking the time to leave us a five star review. It is good to hear that the vehicle collection and updates met your expectations. We pride ourselves on our high standard of Customer Service and are pleased to hear this was shown by our team member, that you were pleased with the work's standard.
Lee Hitch, Fix Auto UK
Really great communication
Really great communication by text and phone . Home collect and return service was fab. Repairs excellent . Highly recommend wrexham branch and the team there
October 15, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Ms. Grainger
We are pleased to hear that you had a positive experience with our Wrexham branch. We appreciate your kind words regarding our communication and service. Thank you for taking the time to leave a review
Had another car go into side of my car
Had another car go into side of my car, fix auto in wrexham collect my car kept me updated with everything n brought it back to me.
Staff on phone very polite n friendly as we're the person who collected n return my car.
My car looks brand new, im very happy with it
September 29, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Ms. Jones
We appreciate you taking the time to share your positive experience with a five star review. We are pleased to hear that you were happy with how we handled everything, and that your car looks brand new.
Amazing service my car looks so good
Amazing service my car looks so good
September 23, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Ms. Crompton
We are pleased to hear that you are pleased with how your car looks after the repair. Thank you for your positive feedback; we appreciate you taking the time to leave a review.
yx45eyj Motorhome
Very helpful despite problems with courier losing parts replacement which meant another 4 wks wait for part to be made again.
When vehicle finally collected it stilll took 5 weeks to completionthough the work was exemplary on return of the vehicle.
Staff were always courteous and polite.
August 29, 2025
Reply from Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Rollinson
Thank you for taking the time to leave a review. We regret the courier issues and the extended wait for the replacement part. It's good to hear that the work met your expectations upon completion and that our staff were courteous. Thank you for your patience.
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