fizik Reviews 

132
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping times, seamless online ordering, and the wonderful range of comfortable products available. Many consumers also appreciate that the items are lightweight, well-designed, and fit precisely as expected. Some reviewers were not happy with delivery delays, mentioning that shipments took significantly longer than anticipated or experienced tracking issues in transit. A few other people also felt that certain items featured unexpected sizing discomfort, undersized components, or disappointing material quality during use. Additionally, a small group of users noted missing packages or delivery address errors that required prompt support intervention.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the amazing fit, high quality... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting exceptionally fast and prompt... See more

Quality

Consumers find quality to be positive, highlighting that the materials feel exceptionally well made and... See more

Order

People report positive experiences with order, highlighting an easy online process, free shipping, and fast... See more

Service

Users describe positive interactions with service, highlighting prompt delivery and incredible value.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unfortunately the Vento Argo R1 saddle I purchased wasn't the right fit for me. As an owner of 6 or 7 Fizik Arione saddles, the faux leather surface allows you to slide back and forth easier. I found... See more

Rated 5 out of 5 stars

I’ve purchased several items from Fizik, most recently, mountain bike shoes. I’m consistently blown away by (1) how good the Fizik shoes are (style, quality, comfort) and (2) how quickly an or... See more

Rated 5 out of 5 stars

Great range of products to suit all riders and abilities. User friendly website, reasonable prices with super quick shipping. One very happy customer

Rated 5 out of 5 stars

Incredible service and price. Cheaper than anywhere else, free shipping and delivered next day! From Italy to the U.K. Unreal service. Much appreciated


Company details

  1. Bicycle Store
  2. also in
  3. Bike Accessories Store

Written by the company

fizik's mission is to make the most sophisticated, inspiring and beautiful gear for the world's most discerning cyclists. The passion for design and performance behind fizik's diverse product range for road, off-road and triathlon is expressed through the countless victories in the pro peloton, being the choice of the most inspiring athletes and winning many design awards. fizik is committed to providing the ultimate in saddle, shoe, bar-tape and component design - combining comfort and light weight with technology and innovation


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(132)

102 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Like it!

Like it!

From the purchasing process to the super fast one-day delivery, and last but not least the cycling shoes themselves. Highly recommended!

October 8, 2026
Unprompted review
Rated 4 out of 5 stars

Good product, but need better marketing!

We ordered the ONE TO ONE saddle at our local bike shop. The service was very fast and we liked the product very much. Fizik, however, needs to make these saddle more appealing by giving the customer the choice of putting BIG logos as we see on professional's saddles. We ordered a unique product and we'd like to show the world what we use. Fizik can benefit from this!

September 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Very long wait times

Very long wait times; customer support is completely non-existent. Unfortunately, I do not recommend buying from this company.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

I love these shoes

I love these shoes! The fit is amazing, velcro is super secure and the material is idea for exposure to elements and super easy to clean. I just hose them off after using, without the insoles, and the outer dries out super fast.

August 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Fizik has always been my go to company…

Fizik has always been my go to company when I need bike accessories. This time is no different, I needed a thick bar tape for a gravel bike but prefer a smoother classic feel of a traditional tape. Fizik has that and of a superb quality. I love being able to order directly from the source knowing I’m getting the right product and the money goes to those who put in the work. Thanks as always!

June 1, 2026
Unprompted review
Rated 3 out of 5 stars

Products are good but....

Products are good, prices a bit high, sizing is slightly off.
Now, the reason for the 3 stars is that I've tried to reach out to the customer support and after 3 days I do not had any type of reply... they must be busy or actually don't care that much about customers. My question was not complex and a quick reply would have taken 5 minutes of their time.

Brands must be aware that products out there today are all good, customer service makes the difference.

July 1, 2026
Unprompted review

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