Fizzclean Reviews 685

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the product, stating that it did not work as advertised and was a complete waste of money. Consumers also expressed frustration with the pricing, finding the products massively overpriced and discovering hidden charges or unexpected fees. The quality of the product was frequently criticized, with many feeling it was ineffective and did not deliver on its promises. Additionally, numerous customers encountered issues with the payment process, including billing discrepancies and difficulties in cancelling orders. Some people were dissatisfied with the ordering process, describing it as confusing and designed to maximize spending by constantly pushing additional products. Reviewers also mentioned problems with receiving their orders, with some experiencing delays or not receiving order confirmations.

What people talk about most

Product

Users describe negative interactions with the product, with many reporting that it does not work as... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues with unexpected charges,... See more

Price

Clients share negative opinions on price, frequently expressing dissatisfaction with unexpected charges and... See more

Quality

Customers consistently express disappointment with the product's quality. Many reviewers report that the... See more

Payment

Reviewers mention negative feedback about payment. Many customers report issues with unauthorized charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was overwhelmed initially by the constant barage of products that I didn't want after selecting 2 products. When I saw the sentence telling me I Could say no to each offer, That was a positive tha... See more

Rated 1 out of 5 stars

When anyone complains FizzC claim they can't trace the order from the review. They then acknowledge that they have details because they ask the many complainants to check their email inbox. Also most... See more

Company replied

Rated 4 out of 5 stars

20th April only just placed the order. Site to purchase goods a bit long winded and easy to miss that you don't want the other goods. Once you get to payment details its too late to delete without sta... See more

Rated 1 out of 5 stars

Used this product this morning after stupidly ordering 5 expensive packets. Sprinkled it in waited 20 mins as directed and observed maybe a 2 inch foam puddle rise up. That’s it. None of this rising u... See more

Company replied



Contact info

2.5

Poor

TrustScore 2.5 out of 5

685 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

total scam

total scam. Their site is showing as a scam site, was charged over £130 for items I dis not order, plus exorbitant 'delivery' and other added charges.
Avoid like the plague

April 27, 2026
Unprompted review
Fizzclean logo

Reply from Fizzclean

Hi Chris,

We are continually working to improve and appreciate you taking the time to share your feedback.

Providing clarity and confidence throughout the purchasing process is our top priority. We do not engage in deceptive practices and take concerns like this very seriously.

Your concern has been escalated, and a dedicated agent is now reviewing your case to work toward a prompt resolution.

Kind regards,
Jenna from FizzClean

Rated 5 out of 5 stars

Regarding my earlier rating.

Regarding my earlier rating.
Fizzclean were immediately in contact with me about my concerns and I have to say their customer service is very impressive
It didn’t work for me but they have done all they can to rectify the matter

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Fizzclean rubbish

Product is rubbish and an utter rip off .
Do not waste your money
A bit of white vinegar and a cup of baking powder much more effective

April 1, 2026
Unprompted review
Fizzclean logo

Reply from Fizzclean

Hi Eileen,

We are sorry to hear that the product did not meet your expectations.

Regarding pricing, our products are sourced, packaged, and distributed directly by us, which can differ from other marketplaces.

We understand your concern regarding product performance. Your feedback has been noted and an agent has been assigned to review your case.

Our team is ready to work with you to reach a suitable resolution.

Kind regards,
Jenna from FizzClean

Rated 1 out of 5 stars

If a person wants to cancel 5 minutes…

If a person wants to cancel 5 minutes after the order is placed. You should be able to cancel. I read your policy it says you can cancel in 1 hour but you sent it anyway.Poor customer service on your end

April 3, 2026
Unprompted review
Fizzclean logo

Reply from Fizzclean

Hello there,

Thank you for your feedback.

We aim to handle all requests promptly and would like to review your case, including the timing of your request and how it was managed by our team.

As we could not locate your order based on this review, we have reached out for additional details. Please check your email so we can assist you further.

Looking forward to your reply,
Jenna from FizzClean

Rated 1 out of 5 stars

Found the site to be a bit pushy for…

Found the site to be a bit pushy for buying other products before I could place my order. Have ended up buying two products that I didn’t want just to get to the pay part as you can’t go back to delete the set up items. On top of that I have been charged £7.95 for “ Free Postage”. I have contacted Paypal requesting they stop or refund my money

April 25, 2026
Unprompted review
Fizzclean logo

Reply from Fizzclean

Hello Hilary,

We are continually working to improve, and we appreciate you taking the time to provide your feedback.

Providing clarity and confidence to our customers during every step of the purchasing process is our top priority. We do not engage in deceptive practices, and situations like this are reviewed carefully.

Your case has been escalated, and an agent is currently reviewing it to assist you further.

Kind regards,
Jenna from FizzClean

Rated 4 out of 5 stars

Too many products to choose from before…

Too many products to choose from before experiencing the use of the products I ordered being delivered and used by me. You should give me time to experience these products and offer 30 days ro order more or other products at the discount - you overwhelmed me with too much in one solicitation. Thank you.

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Scam warning

Scam warning. I believe this website to be a copycat website. The merchant name for my payment was shop*dealshopa.com Vilnius LT.
When I tried to contact them to get an order number the email address blocked me or didn't work so you can't get in touch with them about anything.
It's a very good copy of another, and probably the official website, so BEWARE! I think the official website is getfizzclean.com
Fizzclean - if you see this review, feel free to reply to this review and offer me a refund so you can prove to readers of Trustpilot that you are legit. Silence from you will prove that you are not legit.

April 17, 2026
Unprompted review
Rated 2 out of 5 stars

Ordered the toilet cleaning foam and could not cancel

Ordered the toilet cleaning foam and noticed the price jumped up to a price that was silly. Within 10 minutes I tried to cancel, Your reply it had been quality checked. Packed and ready to leave your warehouse.Your order is ready to be collected by our courier.
No chance to cancel.

April 11, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look