I have been with Flag Insurance for last 11 years and have always received great service. Unfortunately, now I have to move to another insurer due to a lower price. As I now only work 6–8 days a month... See more
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I Have Spoken to Sharon from the customer’s service department this morning. She was very patient, kind and very pleasant during my conversation with her. She answered all my queries very politely & p... See more
Amazing service and very reasonable price .Actually I was with different company and my friend recommended to me flag insurance.So I called them And staff was jasmina and she was lovely lady speak... See more
Company replied
I spoke with Miss Melody who had been extremely, extremely helpful lady. She went extra miles with my queries. I had similar questions to her colleague last night and barely got any help. Melody hel... See more
Company replied
Company details
Written by the company
Flag Insurance (Brokers) Limited is an experienced insurance broker specialising in insuring individual taxi drivers and their vehicles. We have been arranging commercial insurance policies for the taxi trade for many years. Our clients come to us for our expertise and competitive premiums. We will arrange insurance protection for you and your vehicle based on knowledge of your trade and the risks you face each day. You will always receive a prompt and attentive service with a competitive premium. By specialising in these motor insurance risks we have access to range of additional covers and add-on policies and are able to deliver swift, robust and reliable insurance protection to you. We are proud of the fact that much of our business comes to Flag Insurance (Brokers) Limited, through personal recommendation and previous custom.
Contact info
98 Liverpool Road, L37 6BS, Formby, Liverpool, United Kingdom
- 01344 452233
- flaginsurance.co.uk
4.8
Excellent
741 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Best costumers services and fair price…
Best costumers services and fair price i had highly recommended
October 7, 2025
Unprompted review
I recently dealt with Flag Insurance…
I recently dealt with Flag Insurance…
I recently dealt with Flag Insurance and was really impressed by the service. The person who assisted me was incredibly calm and patient, which made a big difference when navigating what can sometimes feel like a stressful process. They took the time to clearly explain everything and answered all my questions thoroughly. Their helpful and reassuring approach made me feel confident that I was making the right decisions. Overall, a very positive experience — I would definitely recommend Flag Insurance to anyone looking for reliable and supportive service
September 16, 2025
Unprompted review
It was very helpful and excellent…
It was very helpful and excellent service and thank you
August 14, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Flag Insurance (Brokers)
Great service and dealt with my midterm…
Great service and dealt with my midterm amendment really quickly however the charge seemed a bit high compared to my previous insurers otherwise very good.
August 4, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Flag Insurance (Brokers)
Thanks Nicola
I was glad to get someone like Nicola from Customer service. She was incredibly kind and well informed about the process. She works only in customer service otherwise I would have done my renewal through her
August 5, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Flag Insurance (Brokers)
Flag insurance Customer service
Very polite and professional customer service
July 15, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Flag Insurance (Brokers)
I had a great experience with Flag…
I had a great experience with Flag Insurance Brokers when purchasing my Uber car insurance. A special thanks to Yasmeena, who provided 5-star service from start to finish. She was professional, helpful, and made the whole process smooth and stress-free. I highly recommend Flag Insurance Brokers, especially if you're looking for excellent customer service and reliable support. Thank you again!
July 7, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Flag Insurance (Brokers)
I recently dealt with Flag Insurance…
I recently dealt with Flag Insurance and was really impressed by the service. The person who assisted me was incredibly calm and patient, which made a big difference when navigating what can sometimes feel like a stressful process. They took the time to clearly explain everything and answered all my questions thoroughly. Their helpful and reassuring approach made me feel confident that I was making the right decisions. Overall, a very positive experience — I would definitely recommend Flag Insurance to anyone looking for reliable and supportive service.
July 1, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Exceptional service and very competitive price
Sharon was excellent provided with very clear information, explained everything and was extremely polite and helpful and answered all my questions.
June 13, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
The use of language
The use of language, taking time to explaining the policy and making sure customer gets the proper information.
June 6, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
The third year with Flag Insurance and…
The third year with Flag Insurance and just today renewed,very friendly,professional and good offers.
May 20, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Many years has been with flag insurance…
Many years has been with flag insurance and no negative think that I found still now so it is the best one ☝️
May 9, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
This Insursnce looks like Scam DON'T GO FOR THIS INSURANCE
I had an accident 1 month ago and the insurance is not taking my claim seriously. I'm a full time taxi driver and it has been 1month that I didn't worked at all. My car is at the garage for the past 1 month and they have sent the repairs estimate to the insurance company. But they are not answering. I have family to feed and I'm the breadwinner of my family. I called them 4 to 5 time in a week, they are very rude and not talking properly. Every time I call they said they don't know how long it gonna take for the validation. THEY ARE NOT AUTHORISING. THIS INSURANCE IS TOTALLY SCAM!!!. I'm hopeless, I have no money to pay my bills and feed my family. They said they will call me back and they never called back. I always paid the insurance on time and this is what I am receiving. My insurance policy is fully comprehensive and it's £3000 plus. NEVER GO FOR THIS INSURANCE COMPANY. NO ONE IS HELPING AT ALL. They are just delaying but they don't understand how serious is for me to work. I asked them to give me a date for authorisation but they said they don't know. THEN WHO WILL KNOW ?
April 12, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Good morning,
Thank-you for your feedback - we are your broker, not your insurer, so I believe you have posted this feedback under the wrong company. I have send you a DM to request your information - if you can provide this I will arrange for one of the team to contact you and see if we can understand a little more about the problems you have encountered with your insurance claim.
Kind regards,
Tom
Manager
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Very helpful agents excellent car…
Very helpful agents excellent car insurance price cheapest I could find
May 7, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Great communication via email great…
Great communication via email great customer service great price highly recommended
May 6, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Sharon from customer service was very…
Sharon from customer service was very friendly & helpful, very good service. Thank-you.
April 30, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Second time using Flag Insurance and…
Second time using Flag Insurance and had again a really good experience, Shiraz were really friendly and very helpful, and tried really hard to get me a best quote. Thank you Shiraz and Flag Insurance.
April 28, 2025
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
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