I spoke with Eve, she was brilliant and very clear at explaining everything. We managed to get myself insured and hoping to carry on with The same company for next year.
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See what reviewers are saying
It was lovely to speak with Lily. She was excellent in her explanations and very professional in helping me resolve my issues. I’m very appreciative.
I have been with Flag Insurance for last 11 years and have always received great service. Unfortunately, now I have to move to another insurer due to a lower price. As I now only work 6–8 days a month... See more
I would like to recognise a couple of team members from the finance team. Lilian was amazing over the phone and was beyond helpful.
Company details
Written by the company
Flag Insurance (Brokers) Limited is an experienced insurance broker specialising in insuring individual taxi drivers and their vehicles. We have been arranging commercial insurance policies for the taxi trade for many years. Our clients come to us for our expertise and competitive premiums. We will arrange insurance protection for you and your vehicle based on knowledge of your trade and the risks you face each day. You will always receive a prompt and attentive service with a competitive premium. By specialising in these motor insurance risks we have access to range of additional covers and add-on policies and are able to deliver swift, robust and reliable insurance protection to you. We are proud of the fact that much of our business comes to Flag Insurance (Brokers) Limited, through personal recommendation and previous custom.
Contact info
98 Liverpool Road, L37 6BS, Formby, Liverpool, United Kingdom
- 01344 452233
- flaginsurance.co.uk
4.8
Excellent
744 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very good customer services and…
Very good customer services and excellent communication but connected with Haven Insurance. You can count on them.
February 14, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Nice experience …
The flag insurance staff was very helpful and courteous.
November 28, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Carol was very polite and informative.
Carol was very polite and informative.
The change of policy was a very smooth transition.
Always a good service by flag insurance.
November 25, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
I would like to strongly Recommend Flag insurance broker
I spoke with momina, such a kind lady helped me a lot and Renewed my policy very Quickly thanks a lot momina , I strongly recommend flag insurance.
November 20, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
I spoke with Miss Melody who had been…
I spoke with Miss Melody who had been extremely, extremely helpful lady. She went extra miles with my queries. I had similar questions to her colleague last night and barely got any help.
Melody helped me to take right decisions about buying a vehicle which involves thousands of pounds. I believe she is a GEM for any company in CS position. I wish her very best luck in coming days
November 20, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Very helpful and satisfying
Very helpful and satisfying
Renewed my policy with you for another year.
November 19, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
I have been with Flag Insurance Brokers…
I have been with Flag Insurance Brokers Ltd for two years now, and their service remains commendable. The staff, including Sharon, Shiraz, and Mr. Alain, consistently offer excellent customer care and professionalism. They handle queries efficiently and explain everything clearly, providing great value for money. Overall, their service is reliable and brings peace of mind. Highly recommended!
November 9, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
She was really helpful and understanding
She was really helpful and understanding
November 14, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Hi it was great lady wich I spoke…
Hi it was great lady wich I spoke today to renew my policy good service
November 13, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Very helpfull
November 11, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
I had an outstanding experience working…
I had an outstanding experience working with Sheeran at Flag Insurance! From start to finish, she went above and beyond to assist me with all my questions and concerns. Her knowledge of the insurance products was impressive, and she explained everything clearly and patiently, ensuring I fully understood my options. Sheeran was quick to respond, attentive, and genuinely cared about finding the best solution for my needs. I felt supported and valued as a customer. If you're looking for top-notch customer service, Sheeran is the best! Highly recommend Flag Insurance, thanks to her dedication and professionalism
November 8, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Explained very well and helpful
Explained very well and helpful
Very good customer service
November 7, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
What a brilliant brilliant man Mr Allan…
What a brilliant brilliant man Mr Allan Great Help all way through could not Thsnk Him enough what a guy Thank You very much for All the Help .
October 31, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Flag
Miss Melody is always professional, polite and efficient.
Prices have increased this year but I stay with Flag due to the customer service. Miss Melody especially is a credit to the company.
October 30, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Great service
The lady was extremely helpful and very knowledgeable in providing the insurance information and services
October 30, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
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