I spoke with Eve, she was brilliant and very clear at explaining everything. We managed to get myself insured and hoping to carry on with The same company for next year.
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See what reviewers are saying
It was lovely to speak with Lily. She was excellent in her explanations and very professional in helping me resolve my issues. I’m very appreciative.
I have been with Flag Insurance for last 11 years and have always received great service. Unfortunately, now I have to move to another insurer due to a lower price. As I now only work 6–8 days a month... See more
I would like to recognise a couple of team members from the finance team. Lilian was amazing over the phone and was beyond helpful.
Company details
Written by the company
Flag Insurance (Brokers) Limited is an experienced insurance broker specialising in insuring individual taxi drivers and their vehicles. We have been arranging commercial insurance policies for the taxi trade for many years. Our clients come to us for our expertise and competitive premiums. We will arrange insurance protection for you and your vehicle based on knowledge of your trade and the risks you face each day. You will always receive a prompt and attentive service with a competitive premium. By specialising in these motor insurance risks we have access to range of additional covers and add-on policies and are able to deliver swift, robust and reliable insurance protection to you. We are proud of the fact that much of our business comes to Flag Insurance (Brokers) Limited, through personal recommendation and previous custom.
Contact info
98 Liverpool Road, L37 6BS, Formby, Liverpool, United Kingdom
- 01344 452233
- flaginsurance.co.uk
4.8
Excellent
744 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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It was a great experience because Sarah…
It was a great experience because Sarah was knowledgeable and great listener.
October 9, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Diana was very helpful with her service…
Diana was very helpful with her service and also very patient,I will recommend to other people I was impressed and very content. Many thanks to Diana.
October 9, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Excellent service provided.
October 9, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
was really good stuff very helpful 👏
was really good stuff very helpful 👏. Sharon thank you for your help and answering my questions. Thank you
October 8, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Great customer service
Great customer service, really appreciate and helpful.
October 7, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Speaking for the first time with…
Speaking for the first time with Sheraz on phone,he was very good the way he explain how my policy work,I will give him five stars
October 3, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Consistently coming up in the top 5
Consistently coming up in the top 5 on comparison sites so just about to phone when they phoned me
Very polite and sorted insurance out in 15mins exactly how I wanted it would recommend.
October 3, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
I spoken one of the Flag Insurance…
I spoken one of the Flag Insurance Company customers service on 3rd of October 2024 around 10:15 (sorry I forgot her name) absolutely she is kind and quicker to solve my question"Excellent service, helpful staff, and Highly recommend for peace of mind!" So that is way I gave 5 stars.
Thank you again
October 3, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Very good service easy to understand…
Very good service easy to understand the staff in customer services Very friendly and helpful I have been a taxi driver for 34 years insured with many different companies flag a country mile above the rest
October 1, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
I've been with Flag Insurance for the past 10 years …
I've been with Flag Insurance for the last 10 years and the knowledge and the quality off the staff members are AMAZING !!!
The experience through the phone call with member of the team call Sheraz was very professional and very productive !!!
Thank you very much !
September 30, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
I have been with flag insurance for…
I have been with flag insurance for nearly 15 years or over … very professional especially Mrs. Carol she is a star, today 27/09/24 she sorted out my policy within a minute, highly recommended 10/10
September 27, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Amazing customer service from melody
Amazing customer service from melody. She was very helpful and made my day. Thank you once again
September 26, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Miss Diana was very friendly and…
Miss Diana was very friendly and helpful to get me a new insurance policy.
September 25, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Top service and friendly staff spicialy…
Top service and friendly staff spicialy name is Louise. Thanks for everything.
Best prices I had ever I covered 2 cars with flag insurance and I will recommend it to the family and friends. 100% score
Well done gays and tnank you again 👍
September 25, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Excellent customer service
Excellent customer service, very helpul especially Sharon. Very competative pricing. Will be using tuem again for my renewal
September 25, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
The girl I spoke to was very nice
The girl I spoke to was very nice, friendly, and she does 100% to get you customers. Not like some other companies that they are very rude. Best service 5 star 100%. Thank you for being helpful 🙏
September 24, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Excellent service and reasonable price…
Excellent service and reasonable price thanks
September 24, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Really good value for taxi insurance…
Really good value for taxi insurance second year in a row,also knowledgeable and friendly agents over the phone,doesn’t hurt to give them a ring.
September 24, 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
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