FlameTek 

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Rated 4 out of 5 stars

The installation of my gas central heating done by Flametek was very good, he used good quality products and provides annual gas safety checks. The work did overrun the time quoted.... however this wa... See more

Company replied

Rated 5 out of 5 stars

Mo came to my mother's house and gave a very reasonable quote for a new boiler and radiator, he arranged fitting date quickly, FlameTek work is outstanding and is done to a professional standard... See more

Rated 5 out of 5 stars

We were extremely pleased the service we had from FlameTek. They gave us the most competitive price out of the four quotes we had, to fit our new boiler. They were very professional, punctual and the... See more

Rated 5 out of 5 stars

Mo and Ash are both respectful and punctual, attended on time with shoe coverings, masks and gloves. The work took a bit more tome than what was intended due to logistical problems but managed to fin... See more

Company details

  1. Gas Installation Service
  2. Boiler and Heating Service

Written by the company

Quality boiler installations at affordable prices! Finance available. We are changing the way the industry works and have found innovative ways to drive down costs, which means we can pass on fantastic savings to “YOU”, our customers!


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(66)

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Rated 5 out of 5 stars

The Best Team

It has been such a pleasure to deal with Mr Mo and the team. New Boiler and heating system were installed in my warehouse. The price was good and the services were excellent. Thanks so much again. Highly recommended!

November 25, 2020
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Rated 5 out of 5 stars

We used Flame Tek last year December…

We used Flame Tek last year December and I have to say Mo has been great from start to finish. When I originally asked to quote for the works, Mo came across very professional and explained the job and gave me his recommendations.

The works invovled removing and old boiler from upstairs and installing a new one downstairs including pipework. We are very happy with the standard of works the engineers cleaning up after themselves.

We decided to go with the baxi boiler rather than the Worcester and couldn't be more pleased with it.

I have recommended Flame Tek to others. It is worth just asking for a quote as you have nothing to lose.

November 25, 2020
Rated 5 out of 5 stars

We were extremely pleased the service…

We were extremely pleased the service we had from FlameTek. They gave us the most competitive price out of the four quotes we had, to fit our new boiler. They were very professional, punctual and the quality of workmanship was second to none, even down to removing their shoes and covering our hall and stair carpet. We would highly recommend FlamTek to anyone.

November 24, 2020
Rated 4 out of 5 stars

Good job, good quote.

The installation of my gas central heating done by Flametek was very good, he used good quality products and provides annual gas safety checks. The work did overrun the time quoted.... however this was due to unforeseen circumstances. My only criticism is that a few minor details did not meet my expectations but were resolved later. e.g. some pipework was left visible not boxed in.

November 24, 2020
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Reply from FlameTek

Hi Richard,

Thank you for taking time to leave us a review.

I can confirm that your comments have been taken on board and improvements have been made since your job was completed. We sincerely apologise for the inconvenience caused to you, as a result of the installation running over the time initially quoted.

As a gesture of good will, we will apply a 50% discount on your next annual service. Confirmation of this will be sent to you shortly via email.

We hope this goes some way towards making up for the inconvenience.

Regards,

Customer Services Team
FlameTek

Rated 5 out of 5 stars

Value for the price

Mohammed installed our boiler, he booked us in really quickly. It was less than a day job and it's all still functioning perfectly, the house nice and warm.

November 24, 2020
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Rated 4 out of 5 stars

Great service from Mo and team

Great service from Mo and team. Polite and tidy. Know what they’re doing

November 24, 2020
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Reply from FlameTek

Hi,

We appreciate the feedback, and look forward to continuing our relationship over the years with your annual service of the boiler.

As a business we are always striving to improve our service and becoming better at what we do.

We have noticed that we didn't get the full 5 stars this time, which isn't bad however as stated we want to always improve the quality of our service, therefore could you kindly spend 5 minutes of your time to email us a few words, describing how you think we could improve the service provided, and what we could have/should have done to achieve the full 5 stars.

You can send the email to: info@flametek.co.uk
Please use reference: JulTAM

Kind Regards,

Customer Services Team
FlameTek

Rated 5 out of 5 stars

Obtained several quotes

Obtained several quotes, although not the cheapest, arrived promptly to explain the difference between, with pros & cons between our old boiler system and the combination that we were interested in.
We were impressed with enthusiasm and booked in an early Instalation date. Turned up exactly the time & date stated and installed in a day, although they had to work late to achieve this. Polite & respectful and pleased our light carpets were covered with a protective film. Overall very satisfied with the results.

November 24, 2020
Rated 5 out of 5 stars

Terrific Job !

A huge thanks to FlameTek, for providing and installing a new boiler at short notice. They were friendly and took pride in their work.

November 24, 2020
Rated 5 out of 5 stars

Competitive quote

We got a competitive quote from Mo for a new Vaillant boiler. Mo was very knowledgeable and thorough with his explanation. We couldn’t be happier with Flametek and would not hesitate in recommending them.
Mo was easy going and not a pushy salesman...

November 24, 2020
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Rated 5 out of 5 stars

Vaillant combi boiler

Had a new Vaillant boiler fitted. The quote was very competitive and we were pleased with the overall service. The lads that installed it were very polite and explained everything to me before they left.

November 24, 2020
Rated 5 out of 5 stars

Had a new boiler installed by flame tek…

Had a new boiler installed by flame tek the wrk was done to a very high standard. I would highly recommend them

November 24, 2020
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Reply from FlameTek

Hi Mr Bentley,

Thank you for taking time to leave a review 🙂 . Our number 1 priority is customer satisfaction and we're happy to know you would recommend us to others.

Customer Services Team
FlameTek

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Rated 5 out of 5 stars

I used FlameTek for a new boiler

I used FlameTek for a new boiler, they explained all the options very clearly and the price was very competitive. Installation was quick and very tidy. I would definitely recommend Flametek to friends.

November 24, 2020
Unprompted review
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Reply from FlameTek

Hi Mr Hitch,

Thank you for your comments, we really appreciate your feedback. We will be in touch soon for the annual service.

Customer Services Team
FlameTek

Rated 5 out of 5 stars

Customer Service 👌🏼

Customer Service 👌🏼, thank you Flame TeK for your service. By the way love the brand name :)

Already recommended my Family. Thanks Again

November 24, 2020
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Reply from FlameTek

Hi Mr Miah,

Thank you for taking time to leave us a review. We appreciate your custom, and look forward to seeing you on the next service.

Customer Services Team
FlameTek

Rated 5 out of 5 stars

New Boiler.

Really pleased with the fitting of my new boiler,would recommend this company,gave good advice and variety of boilers.

November 24, 2020
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Reply from FlameTek

Hi Yvonne,

Your feedback is very much appreciated. We are pleased that you'd recommend us. Our salesmen are trained not to be pushy, and always offer a variety of options because we really believe no two customers are the same, everyone has different needs as well as budgets. We look forward to seeing you soon on the annual service.

Customer Services Team
FlameTek

Rated 5 out of 5 stars

We used Flame Tek to replace our boiler…

We used Flame Tek to replace our boiler and were more than satisfied with the service, we needed the replacement done asap due to someone being vulnerable in the property they were very good, no mess either and the after service is second to none Mo will always answers my calls if i need any help would definitely recommend them

November 24, 2020
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Rated 5 out of 5 stars

Truly professional company Flametek

Flametek were a pleasure to work with.
Having spoke to several other companys I came across flametek.
Straight from the onset they explained to me step by step what the job involved ,how long it would take, and most of all how much disturbance would be caused around the house.
They work was carried out exactly as was quoted and taking into consideration it was a complete heating system with all new pipework I was amazed as to how clean and tidy they were
My floor boards were taken up and put back like they never been disturbed
This company is very professional in their work and most of all take pride in their work.
Their prices are very competitive too.
The fitters were very polite and caring and understanding
I woukd recommend anybody wanting a boiler fitted or a complete heating system to look no further than Flamtek.
These guys are worth their weight in gold .

November 23, 2020
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Reply from FlameTek

Hi Mr Hafiz,

Thanks for taking time to leave us an excellent review. We really appreciate the feedback and hope to continue our relationship over the coming years with the annual service of your boiler. Our Engineers are trained to a high standard and have many years of experience, therefore producing an all round quality experience for you the customer.

Customer Services Team
FlameTek

Rated 5 out of 5 stars

Excellent local Company

I used Flame Tek after reading other recommendations, admittedly they were not the cheapest that I could have used however their rates were still competitive and reasonable.
What drew me to using this company was the facts that they pride themselves on a being a family friendly local Company and that their service levels don’t just stop at installation it carries on after too.
I was offered various products and able to make an informed rescuing without feeling pressured to buy a top of the boiler. I chose a Valiant system that I have been very happy with.
They are one of politest companies that I have the pleasure of dealing with, they were very polite and very efficient making sure that they disposed of all of old systems no charge and cleaned up after themselves each time they have visited the property.
I have awarded Mo and Flame Tek 5 stars as I have found them to be a company that delivers on its values and will also like to state that nothing was too much trouble.
I had a slight leak in a old radiator that occurred after after the installation and they didn’t hesitate to come back and resolve the very next day. No charge.
Good luck Flame Tek and hope you go from strength to strength. I will certainly always use them for any future services and any general plumbing heating needs.
Regards
Ade Griffiths
Sutton Coldfield.

November 23, 2020
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Reply from FlameTek

Hi Mr Griffiths,

Thank you for your fantastic review. We really appreciate the time you've taken to leave us some feedback. We know one of your concerns were after sales service. We hope that we have delivered sufficient follow up support thus far. We want to maintain long term relationships with all of our customers, and one of the ways we can achieve this is through the annual service. We look forward to seeing you again in the near future.

Customer Services Team
FlameTek

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