flashexpress.co.th Reviews 87

What they say: 1-3 days
How long does it really take: 7-10 days

They take 2-3 days just to start the delivery and up to a week to finally get to your door. In this timeframe, a human could potentially travel all over the Earth and come back, when they are just moving a box from one Bangkok street to another.

Flash is complete Trash. The worst crap you can ever use. They said 3 days to deliver to Bangkok. They did NOT delivery on time cause me to have to change my international flight or leave without my bags. Cost me over 20,000 Bhat $600 + USD to change the ticket or loose all my belongings. Flash did not even apologize let alone compensate. Do not ever use Flash not so express the company is a huge piece of crap.

Terrible customer service driver forged my signature and I never received my item leaving at a loss for money ..flash refused to accept any blame in there drivers incompetence..completely unprofessional drivers that don't speak 1 word of English and can't follow simple instructions as,to where they can leave deliveries if your not available to take ..I've never had any problems with kerry of Lex no wonder flash rated a,1

Flash say 2 attempts to deliver and 2 phone attempts, phone log says nothing, I was at home no attempt to deliver. Tracking says package failure due to recipient unavailable. Not true, easy to prove no phone calls made. After contact by email the claimed too many orders to deliver. Delivery date rescheduled twice and failure each time, now over a week overdue.

After submitting review, package was delivered within couple of hours.

I have no choice to select one star. Actually is a no star for me. I wonder if the CEO who is quite active in FB Mr.Komsan Saelee realised about the current reputation of Flash Express. 👎
The Penang Jelutong Branch in Malaysia, the premises is the worst. They will never inform customer to collect back all the improper parcels due to damaged or AWB issues. A lot of so called "missing parcels" occurred. The supervisor with gangsters alike behaviour and napping at the corner of the premises like a King. An international company that can't be trusted. Please do someting to stop adding more "fresh" victims.

I paid 210 for for 108.51 order, did not check the item cause i am not the one who received it.
PT64022835BJ5Z-tracking #
578666864334178897-order #

Who the hell throws peoples packages just like that. Fast yeah, but the braincells die faster it seems. No brain to think hmmm maybe the things inside the parcel is expensive maybe i shouldn't throw it like garbage but no. Garbage riders, garbage company, no proof of delivery like photos cuz they know they are guilty for damaging items. Ada otak pakai lah anjing. Now items damage for no reason and unable to get refunded cuz its not the sellers fault but the courier. F*k you.

You need to take the Express part out of your name.

Infact, just close down.

You order something and it doesn't even come.

I have 6 packet to come but they are all late how is that 1 is okay but 6 dont use Flash express they change name to Flash slowly ..and the new slogan is..... You can be sure we never come in the time we promise and we promise that we are the worst company with no standards at all we dont care about you only your money

There is no worse company on earth. There is simply no control over anything. If your package has been picked up by Flash from your seller, it is easier to win first prize in the lottery than to ever see your package again. It can only be too slow to close this company.
It is unbelievable that Lazada and Shopee want to use the company.

Simply the worst courier service I have used in my whole life. Changed my tracking reference, claimed to make attempted deliveries that never happened, lost my parcel, ignored e-mails, phone calls and messages, made multiple promises they never kept then closed the delivery. Avoid Flash at absolutely all costs, use literally any other service.

No intention of delivering a parcel. Just made excuses that we refused delivery. Someone here 24 hours, no one ever came. Rubbish company even their own shop couldn't help, useless.

Worst experience ever!
The parcel was supposed to be delivered yesterday but no one came. At 5PM, the rider tried to call me but I was not able to answer. At 7:37, I spoke with him and he claimed that he went to the area and that no one knows me. I asked him if it was his first time and he said yes as he is from Pampanga. He then said that he will deliver it tomorrow so I told him to call me again when he's near the area. Earlier today, I checked the app and it has a different rider name. I waited the whole day but no one came so I texted the number of the rider. After a couple of minutes, I received an automated call from Flash Express saying that the delivery was unsuccessful. The app shows that the reason is that the buyer was not on the location but I was home the whole day waiting for the parcel. No call or text from the rider. No good!

Same as other peoples wrote, not delivered on time 2 orders from different Lazada shops. Also mentioned, that the deliver guy called me, no call in my call history on phone. Also thai friends told me a lot of parcel get lost or are stolen, special if the goods are paid in advance. I not use any shops more which deliver by flash express.

Multiple times. App will say “courier called and customer requested to reschedule delivery” absolute lies. Phone calls never received and delivery never happens, often resulting in parcel being sent back. Every Flash delivery I have to try to chase the local depot, local depot never answers when calling, main customer service and live chat makes no difference.

they gave my parcel to someone else, at a different address. they say it's my fault. The worst delivery service ever. very bad service.

In tracker said parcel is being processed for 4 days.
Called them then they said suspected lost. Like hell, why not update to shopee parcel suspected lost but say processing? Dunno what's in seller's mind to use this courier

utterly shocking worst courier company, many times now nearly a week to deliver to doi tao,,I would suggest use J and T express

This company is the worse courier service.zero star rating.they send my parcel to Sawarak and said it was rejected by customs because they said it was a battery.i don't know how can a wheel bearing be a battery all rubbish feedback and on top of that the fee for the service is fully burn no refund what so ever.

The order TH54024WVQUT2E (LAZADA)
of my wife should be delivered on 24-11. In the late afternoon the courier phoned to her that he can´t deliver on 24-11, but the delivery would take place the next day. If was surprised when I checked the Flash Tracking App. The courier claimed that he delivered on 24-11 at 22:22 to my wife. That was a lie. He forged a signature in POD. There was also no delivery on 25-11 and the complaint with customer service is unanswered until now. We reserve the right to file a police complaint if the package is not found (Name of the courier is known). I will adopt another disappointed buyer's recommendation to have the order canceled if the seller wants to ship with Flash Express.