Hannah was just phenomenal. Her communication was prompt and detailed. She found alternate flights for us mid Middle East crisis, not only at a very respectable price (particularly compared to earlier... See more
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The only travel agency in Australia with a service guarantee
Level 7/99 Gawler Pl, 5000, Adelaide, Australia
Very helpful. Answered all our questions.
This is the first time my husband and I have used flat beds for booking flights. We will definitely use them again.

Reply from Flat Beds
Rachael has been super, very helpful, accommodating and very professional. We are very pleased with the service that she has provided and recommended her to our friends

Reply from Flat Beds
I was contacted really quickly after I had submitted my details. I was sent flight details and cost. When I asked if I could have a layover one the way home, a new itinerary was sent thru. Jodie was most helpful during the process of booking our flight.

Reply from Flat Beds
Jim was very switched on, patient , friendly and knowledgeable. He was able to suggest more workable solutions than some of the flights, I had planned. All my queries were answered in a promptly with clear explanations.

Reply from Flat Beds

Reply from Flat Beds

Reply from Flat Beds
We booked our March 26 trip through Flat Beds and had a great experience with Alex. Despite a few route changes on my end, he was incredibly patient, accommodating and focused on finding us the best deal possible. We’ll definitely be booking our October holiday with Flat Beds as soon as we’re back. Outstanding customer service.

Reply from Flat Beds
Rachael was so competent and most obliging in organising my flights and seating.
My first time using flatbeds and this has lived up to the recommendations I've had from friends.

Reply from Flat Beds
Excellent customer service. Prompt replies with options and clear prices.

Reply from Flat Beds
From the start, Becky knew what I wanted and organised with very little effort on our behalf and book our ideal flight and was even able to organise 3 days in Istanbul for nothing. She’s been nothing but helpful.

Reply from Flat Beds
This is a fabulous travel company with an exceptional team. They fight hard for their clients, and I am a repeat customer. They have access to excellent deals and their repsonse time is very quick.

Reply from Flat Beds
I like the options Flat beds are able to provide.
Ive booked at least 5 oseas trips with them.

Reply from Flat Beds
Hannah could not have been more helpful. She was able to answer every question I had and made sure the experience was totally positive. A total legend. Flatbeds will certainly be who I turn to in future for business class bookings...

Reply from Flat Beds
We have used flatbeds twice before. Their agents are very professional, helpful, well informed and prompt with information. Kate put together what we expect will be a very good trip.

Reply from Flat Beds
Tess' advice and help was outstanding. She is knowledgeable and understanding. This is the second time we have used Tess and highly recommend both her and her company.

Reply from Flat Beds
So easy to work with. Got a great deal. Gave them a rough plan of what I would like to do and the consultant sorted it quickly.

Reply from Flat Beds
3rd trip using flat beds, It was an absolute pleasure to deal with Tess McPherson.

Reply from Flat Beds
Lee was very responsive and efficient in getting the best flights together for our OS adventure. Thank you Lee

Reply from Flat Beds
I have now worked with Alex twice.
Planning another trip to Carnival 2027.
Attention to detail, thoughtfulness and commitment to my needs are exceptional.

Reply from Flat Beds
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