The Flat Cap Coffee Roasting Company Reviews 549

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the delicious and fresh coffee beans, which are often described as full-bodied and flavorful. The company's service is frequently commended for being brilliant, outstanding, and above expectations, with many appreciating the personalized and helpful approach of the staff. Reviewers also consistently note the prompt, efficient, and reliable delivery service, often mentioning the attractive and ethical packaging. Consumers are particularly impressed with the wide selection of coffees, the consistent roasting, and the passion the company shows for its products. Many people have been loyal customers for years, emphasizing that they would not buy coffee anywhere else due to the consistent quality and excellent service.

What people talk about most

Product

Consumers find the product to be of high quality and consistently satisfying. Many reviewers praise the... See more

Quality

Customers consistently report positive experiences with quality. Reviewers frequently praise the coffee for... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the prompt and quick... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent, friendly, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for their... See more

Based on these reviews

Rated 5 out of 5 stars

Flat cap coffee is an outstanding company. Amazing product with incredible customer service. I cannot recommend highly enough. If you are buying beans from the supermarket or anywhere else with a... See more

Company replied

Rated 5 out of 5 stars

Great value & Delivered as expected. Used V60-pour over— Love the decaf Brazilian Savannah- natural process-medium roast - 15g=250g-using cooler temps - 85-88C reduced bitterness. surprisingly, g... See more

Company replied

Rated 5 out of 5 stars

We have bought coffee from Flat Cap regularly for at least 5 years. The website is clear and easy to navigate. The coffee selection is broad with full descriptions of each brand to help guide you. Th... See more

Rated 5 out of 5 stars

Things weren't clear (to me) on the website. My query was answered promptly, in a very friendly manner. Delivery was as described, ethically (and attractively) packaged. The coffee is lovely: full-... See more


Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Shop
  4. Coffee Store
  5. Coffee Wholesaler

Written by the company

We are a Veteran owned, artisan, Specialty Coffee Roaster offering a large selection of freshly roasted, Specialty Arabica Coffee Beans. Our Specialty coffee beans are fully traceable, ethically sourced with high SCA scores. Our specialty coffee beans are roasted in small batches for the best quality and flavour notes. Available to order online for delivery anywhere in the UK. Local collection is available by prior arrangement. We would love to hear from you so please do send us a message or click to buy! Before visiting please check that there is someone at the Roastery by calling, emailing or messaging. We are often in and out and would hate to miss you! Look us up on Social media too!


Contact info

5.0

Excellent

TrustScore 5 out of 5

549 reviews

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Rated 5 out of 5 stars

Lovely coffee, excellent customer relations

Things weren't clear (to me) on the website. My query was answered promptly, in a very friendly manner. Delivery was as described, ethically (and attractively) packaged. The coffee is lovely: full-bodied and flavoursome (but I knew that from having it in a restaurant, which is why I bought it) .

On this experience, very highly recommended.

March 30, 2026
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Rated 5 out of 5 stars

Great coffee

I’ve been using Flat Cap coffee now for a number of years. They are so passionate about the coffee they sell and it shows in the roasting, very consistent from roast to roast, excellent flavours and roasted to order. Keep up the good work guys

March 10, 2026
Rated 5 out of 5 stars

Excellent and consistent service

We have bought coffee from Flat Cap regularly for at least 5 years. The website is clear and easy to navigate. The coffee selection is broad with full descriptions of each brand to help guide you. There are frequent new coffees to try.
Communication is excellent and service prompt

March 13, 2026
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Rated 5 out of 5 stars

Superb coffee - Always

Superb coffee, consistent roast, with my subscription delivered like clockwork. The icing on the cake - a personal thank you message with the coffee. thank you Alex and Mark.

If you love great coffee with a personal, friendly and professional service then this is the site for you.

March 4, 2026
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Rated 5 out of 5 stars

Good quality

The coffee was packaged nicely, arrived quickly and had a little note from the owners on. Its a little thought they definitely went a long way.

February 16, 2026

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