Ethical Addictions Coffee Roasters Reviews 656

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the coffee, highlighting its rich flavor and smoothness. Many consumers also commend the efficiency and speed of the delivery service, noting that orders arrive promptly and are well-packaged. The service provided by the staff is frequently described as friendly, welcoming, and helpful, contributing to a positive overall experience. A few other people also felt that while the coffee is good, the price, combined with delivery charges, has become prohibitive for some. Additionally, some reviewers were surprised not to find a roasted date on the packaging of their coffee.

What people talk about most

Product

People report positive experiences with the product. Customers consistently praise the coffee's quality,... See more

Quality

Clients share positive opinions on quality, consistently praising the superb quality and freshness of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the quick... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick, efficient, and... See more

Staff

Consumers consistently find staff to be positive, friendly, and welcoming. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Quick delivery and coffee quality is superb. Also like the philosophy of the company where everything is sourced as carefully as possible plus it's not that far from where I live so not that much o... See more

Rated 5 out of 5 stars

First time order, smooth ordering process and prompt delivery, the quality seems very high . I was a bit surprised to not see a roasted date on the packaging - I find that information useful. There... See more

Rated 5 out of 5 stars

Ian and Elliott were very welcoming and the tour of the roastery was really interesting and insightful. Their passion for what they are doing and the way they impact the lives of the coffee growers th... See more

Rated 5 out of 5 stars

These coffee beans are pretty good. I wasn't sure what to expect from spring water decaf and it has exceeded my expectations. There is lots of flavour and the coffee is really nice and smooth. Absolut... See more


Company details

  1. Coffee Wholesaler
  2. Coffee Machine Supplier
  3. Coffee Roasters
  4. Coffee Store

Written by the company

Farm Direct Coffee. Working directly with farmers and small producers in Brazil and Tanzania to bring speciality arabica coffee to the UK for discerning businesses and individuals. As well as selling online we supply equipment to businesses and community gatherings in the Cotswolds and Gloucestershire (Glos, Cheltenham, Stroud etc.)


Contact info

4.9

Excellent

TrustScore 5 out of 5

656 reviews

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Rated 5 out of 5 stars

Hooray for Ethical Addictions!

All very friendly and welcoming. Plenty of lovely coffee too. Very good information as the whole process was explained and the photos and information displays were helpful too. I had a lovely morning and learnt a lot about farming g, growing, harvesting and marketing coffee. I specifically chose Ethical Addictions because of its ethical principles.

February 24, 2026
Rated 5 out of 5 stars

Excellent As Always

I received my first renewed coffee subscription coffee within 48hours of ordering. I had briefly stopped subscribing to try another company but quickly found that there was no comparison to Ethical Addictions. Excellent as always.

February 27, 2026
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Rated 5 out of 5 stars

Grizzly Bear is my favourite dark roast…

Grizzly Bear is my favourite dark roast blend in the UK - very tasty! The guys at EA are always quick to make my order and pleasant when I go to collect it! I feel very lucky that they are so close to me, and I would be happy to order by post if I lived further away.

February 6, 2026
Rated 5 out of 5 stars

As always

As always, my order arrived when the email said it would, it was exactly what I ordered, no fuss, no prevarication, no pressure, no messing around, and as always, it makes the perfect cup of great tasting, sustainable, ethical coffee!

Couldn't ask for more!

January 23, 2026
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