FlexiSpot Reviews 6,179

Bought my first desk and loved it, purchase a second desk, and there was an error on the controller display. I followed their steps to double check, took a video of the issue per their request and sent it in. It seemed that the error was something that they don’t see too often. It took them a couple weeks to get it resolved, cause they had to escalate the issue which made me a little nervous since it’s a $600 desk that did t work. And I’m glad I was patient, the support team at Flexispot is sending a full replacement for the issue, they’re not requiring me to go through any return process either. In retail not every single item is going to come out perfect that’s just the way life is, but I’m glad they found a solution and didn’t require me to put in any effort to get my replacement. Very professional! Vince, Patrick and Joan were the support agents who got the job done, thank you! I love the adjustable flexispot standing desks, support team just earned my business for life. Cheers R

I ordered two desks from them, and after a few days of not getting any updates regarding them shipping, I contacted customer support. They got back to me within a day, and let me know the color of frame I ordered was out of stock, and that my order had been updated to a different color and would be shipped to me ASAP. The person assisting me was kind and courteous, and got back to me quickly each time he needed to. If anyone ever has any issues with their order, I definitely recommend reaching out to them, as they will treat you well and work to get any problems resolved as quickly as they can.

My mother received the chair as a gift for Christmas. By February the stitching had come undone. Despite having to use emails as point if contact. After answering a few emails, a new chair was sent out. Thanks for the quick response and standing by your product.

Great customer service and a high quality product!

Customer service is amazing. Desk quality is really great.

Super happy with my FlexiSpot desk. The customer service team was incredibly friendly and helpful throughout the process. I would definitely recommend FlexiSpot to anyone looking for an affordable, high-quality standing desk.

i ordered the wrong size table. they just sent me a new one for free, no hassles totally awesome. best thing was i didnt have the lug the old one to the post office and return it, they just said keep it. Geneva from customer service was great. 10/10 experience.

I reached out via chat to Flexispot customer service with several questions regarding their bed frames and nightstands. Kheay Ann was very helpful and was able to provide me with a coupon code as well. If you have questions, I highly recommend contacting their customer service. Very responsive and helpful!

Patrick was helpful, polite and knowedgable. he was able to help me with my situation completely. it was a pleasure to wprk with him.

Terry Helm

I called support and was directed to a support person within 10 min. While the call connection was not ideal Patrick was able to help me resolve the issue with my new desk.
Thank you Patrick!

Absolutely fantastic standing desk, I am very happy with it. FlexiSpot has incredible customer service as well. My desktop developed a minor defect after two years, FlexiSpot was quick and responsive to send me a replacement desktop.

We are extremely happy with our FlexiMount ceiling racking. After accidentally throwing out the hardware, I contacted the manufacturer and customer service was quick, friendly, and incredibly helpful in getting the issue resolved. This is our second FlexiMount system, and both have made a huge difference in organizing our garage and freeing up floor space. The quality and customer service truly set this company apart.

The shipment arrived with a missing component, so I sent an email to customer service. All correspondence with representatives that followed was always prompt, professional, and informative as to how/when the issue would be resolved. My compliments to all for helping with my concerns.

Sent a replacement top no questions asked when mine came with a little damage. Highly recommend this company!

Superb products! My wife and I both work from home. I got her an E7 pro last Christmas and she loves it! I was so impressed with the solid construction paired with the smooth finesse of the function that I had to treat myself with my own office upgrade. When the top arrived there were three gouges in the box, two of which presented dime sized gouges in the surface of the desktop. I requested an exchange. Romica in Flexispot customer service responded almost immediately. We exchanged a few emails. And just like that a replacement top is on the way. I am very pleased with Flexispot, not just because they offer a well designed product, but because of their excellent customer service as well. I will continue using their products as my business grows. Thank you!

I needed to exchange a desk I bought from them on Amazon (for a better one on their website), and even thought shipping such large items is not always simple, they made the whole process very simple! This is my second FlexiSpot desk, and I'll continue to recommend them to everyone looking for a quality standing desk. And great customer service as a bonus!

Quick customer service. Resolved my issue promptly.

I have three products from this company (two sit-stand desks and one office chair), and the quality is amazing. I've had no issues whatsoever, except for a recent concern with the table-top on one of my desks. When I reached out to FlexiSpot, they immediately sent me a table-top replacement. (This is for a desk I purchased three years ago, by the way.) This is just a great company all around.

THE PERSON THAT ASSISTED ME IN MY RETURN OF THE CHAIR THAT GOT WET WAS VERY HELPFUL AND VERY PROFFESIONAL IN EVERY WAY AND RESPECTFUL.THANKS SO MUCH TO IAN FOR HIS HELP I LOVE THE COMPANY BUT NOT SO MUCH THE SHIPPER THANK YOU