FlexiSpot Reviews 6,176

Flexispot provides great customer service support after purchase.

The FlexiSpot Support Team was supper responsive. Guided me well. And provided the replacement parts for my standing desk.
I cannot have better than that. Thank you!

I ordered the wrong chair. They made it completely painless to return and replace with the correct model, getting it shipped to me quickly without issue. Fantastic customer service!

Desktop had a large split in it which appeared to be a manufacturing defect. Flexispot was able to support me with an immediate replacement and took down batch information to dig into the root-cause.

Patrick was a great help. He knows exactly what the issue was and helped me troubleshoot.

It took a bit to get someone but they quickly resolved my issue

FlexiSPot customer service is outstanding.Prompt replies to any emails. Easy returns. Wnderful follow up.Avery well organized company with a very fair priced well made product line. Thanks to all who helped!

Ian helped me out a bunch. Artificial intelligence couldn't do what he did today for me. Thanks Ian

So after 2 years of owning a flexispot air fryer, on the middle row of the display, where you see the numbers for the time and temp are not lighting up anymore. Very frustrating to try and make out what the display is showing there. The fryer still heats and works well beside this. I have reached out to customer service for repair of the fryer with no success from Flexispot. I guess this will be my last Flexispot product.

Has to be one of the best stores i ever bought from, Customer service is excellent and when i mean excellent, SUPER EXCELLENT! This is how a company should be like!

Keep up the great work.

Hard to find and long wait but good customer service once I got into the chat. Love my new desk.

Well made, sturdy product. Small amount of damage from shipping that was quickly addressed by customer service.

The team at FlexiSpot is outstanding! I specifically want to highlight Dave and Aila - they quickly responded to my request and shipped a new bedframe to us in record time. This is a hard-working, kind group of people and their dedication to an excellent customer experience is noted and appreciated. Thank you!

Customer service was incredible. My desktop arrived damaged (looks like someone at UPS dropped it) - they immediately shipped a replacement and I had it within 4 days. I finally got the desktop set up (which was easy since the holes were pre-drilled, a common complaint I see is that they're not but this was not my experience) - I realized the desk was too small for my needs. Customer support handled it quickly and figured out a way to send me a larger desktop and have me just pay the difference in price. They even let me keep the old desktop as a spare!

Ultimately I wanted an Uplift desk, and went with FlexiSpot because they were cheaper, but after this experience I will be buying/recommending FlexiSpot in the future.

It is a great solid wood night stand! Very useful and good looking! Well made and sturdy. The customer service is excellent! They are very quick responsive, courteous and helpful! Excellent experience!

I ordered an XL6 Classic in December, very happy with the product, but it developed a fault. FlexiSpot arranged a replacement and provided great support throughout.

I had an issue with ordering the incorrect desktop size for my office setup, and although the mistake was completely my own, the FlexiSpot customer service team was incredibly kind, professional, and helpful throughout the entire process.
Their communication was prompt, respectful, and solution-focused, and they worked with me to help arrange a replacement desktop even though this was not an error on their part. That level of customer service is rare today and truly stood out to me.
I have been very impressed not only with the quality of the products, but also with how FlexiSpot treats their customers. This experience has absolutely reinforced my decision to continue purchasing from them in the future for both my business office and home.
A special thank you to Vince and the customer service team for their patience, professionalism, and outstanding support. Highly recommended.

Highly recommend this company! Email communication is very efficient. Although I couldn't reach anyone by phone (likely due to the time), the return and refund process for my first order was impressively fast, similar to Amazon. I have already placed a second order for the correct size. I'm still waiting to install them to verify quality, but the customer service alone makes them worth it. Keep up the good service!