Flexitags Reviews 

26
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Just the best company to deal with ! After an emergency with a naughty terrier they were the best , top quality products and excellent customer service - just the way it should be ! Thank you !

Rated 5 out of 5 stars

Super experience from start to finish. Used the chat function to discuss options and settled on one of the new Juicy range of bespoke collars. Love love love the collar. It sits really nicely on our d... See more

Rated 5 out of 5 stars

This is my second batch of Flexitags - the first was in 2020, and we’ve had nothing but good experience. When my dog chewed through his collar back then and damaged the tag straps, we were able to g... See more

Rated 5 out of 5 stars

I ordered from flexitags after they were recommended to me by another dog owner. Martin got back to me quickly, he sent me colour comparison photos when I couldn’t decide, made suggestions based o... See more

Company details

  1. Pet Store

Written by the company

Silent Danglefree Engraved ID Tags & Strong Waterproof Collars & Leads. UK small business obsessed with growing through Customer recommendations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.7

All reviews

(26)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Just the best company to deal with

Just the best company to deal with ! After an emergency with a naughty terrier they were the best , top quality products and excellent customer service - just the way it should be ! Thank you !

September 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Great product and service

This is my second batch of Flexitags - the first was in 2020, and we’ve had nothing but good experience. When my dog chewed through his collar back then and damaged the tag straps, we were able to get these replaced really easily.
We had such a good experience and liked the product so much the first time that there was no question of me returning to Flexitags when we moved house. I even got an extra one for my mum’s dog because she liked ours so much.
Delivery was quicker than expected as well!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great product and fantastic service

Ordered a flexitag for my dog’s collar as he kept losing the traditional ID tags. Flexitag arrived and it’s such a great product. Fits perfectly to the collar and very good quality. Decided to order some more bands but accidentally ordered the wrong size. The customer service was fabulous and they helped me to sort out my order. So helpful. Thank you

February 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Brilliant product and service

Brilliant product, brilliant service. Product arrived promptly and as described. Emailed on Sunday morning to ask if order could be expedited and received a reply shortly after saying yes. Fab. Thanks so much! Highly recommend.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great product, great service!

I'm really happy with the tag I received and will be ordering more. Service was quick and the product is high quality yet affordable so I can put some on my dog's other collars. Really impressed.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Repeat customer

We’ve ordered from here twice and both times have been excellent! Ordering to delivery time was super fast to!

First time was for our regular harness needing a tag and the second time was for a tag for our canicross harnesses. Just put them on and they are just what we wanted.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Super experience from start to finish

Super experience from start to finish. Used the chat function to discuss options and settled on one of the new Juicy range of bespoke collars. Love love love the collar. It sits really nicely on our dog’s neck with the details easy to read. It’s also nice and light and super easy to clean after getting covered in mud (inevitable with a crazy spaniel 😉). About to order a reflective collar for the darker months as service and product are fantastic! 😊👍

September 24, 2024
Unprompted review
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Rated 5 out of 5 stars

Everything I wanted

I ordered from flexitags after they were recommended to me by another dog owner. Martin got back to me quickly, he sent me colour comparison photos when I couldn’t decide, made suggestions based on my current training lead and the lead itself came very quickly. The finished product is a stunning saddle brown, 2m, 16mm width, waterproof, training lead with two carabiners, two fixed stainless steel rings and one movable ring. It only came yesterday and I’ve already had compliments including “that looks so sturdy yet beautiful”. I think my pup likes it too as he seemed to think it completely appropriate to go into a pond today!

I honestly can’t recommend these guys enough! They’re so reasonably priced and the finished product is everything I’d imagined!

Thanks again Martin!

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

As good as it gets

Should teach other businesses about customer service. Best company I have dealt with in years. Products are excellent (have bought collars, leads and tags), service outstanding. Wouldn't buy from anywhere else.

August 8, 2024
Unprompted review
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Reply from Flexitags

Aww, that’s really nice of you to take the time to share your experience. Thank you 😊

Rated 5 out of 5 stars

Safe, Secure and Silent

I am a repeat customer which shows how much i love these tags. Easy to fix to the collar, easy to read text and no jingle jangle that you get with the traditional dog tag. I highly recommend these tags!

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a flexing for my new puppy

Ordered a flexi tag for my new puppy, turned up and we love it. It slide right into the collar and it hasn’t bothered him one bit.
Emailed customer service and Karen got back to me very quickly. Thank you for your service and product would recommend!
Thanks again! Fenn

March 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent product and service.

Excellent product and service.
Ordered a biothane collar for my very active and water daft Labrador. Great choice of colours and confident that the flexitag is a very safe option for an active gundog. Martin was very helpful and made the collar shorter as she was between sizes. Definitely recommend.

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product and great service.

So pleased with the collar I ordered from Flexitags. I ordered the bespoke-ID engraved it’s great quality also love the colour, I chose lavender with a purple tag. I really appreciated the email from Martin just to check I was happy with the size I’d ordered and attaching examples of the best way to measure for collar size. I also had an email letting me know my order had been dispatched and I received it the next day. From placing the order to receiving it was 3 days which I think is excellent service. Would definitely recommend Flexitags and will use them again.

January 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Highly recommend 💯 …

From start to finish the communication and customer care was second to none. I can highly recommend Flexitags for your dogs ID collar and the choice of colours makes me want to order more for all my dogs.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Blue and myself, says thank you very much

I would just like to say thank you,to Karen and Martin.
I asked for a bespoke collar for Blue. No adjustment, no d ring and with a Fidlock buckle, but a flexitag riveted on.
Martin done a wonderful job, as he had to get a different biothane to fit the Fidlock, but as a neon orange collar on my mad 8 months old springer spaniel, it's brilliant. Can't thank them enough

November 6, 2022
Unprompted review
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Reply from Flexitags

It was my pleasure Brian 😃 We love our customers giving us a challenge and so glad it help Blue too!

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