Trying to do business in WA from Vic just doesnt work Missed out on a preferred cabin because my consultant was at lunch Yes I left the booking late When I tried to pay Bpay system shut down I t... See more
Company replied
Shop 160 Belmont Shopping Centre, 227 Belmont Avenue, 6105 CLOVERDALE, WA, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Trying to do business in WA from Vic just doesnt work Missed out on a preferred cabin because my consultant was at lunch Yes I left the booking late When I tried to pay Bpay system shut down I t... See more
Company replied
I walked into Belmont Flight Centre and was welcomed in by Joanna. She was so helpful, so knowledgeable and so wonderful to deal with. She has helped plan and organise our big trip to Japan with fli... See more
Company replied
Hi, My name is Sandra Williams. I booked a return flight from Perth to Dublin on Qatar Airlines business class in Lismore NSW. Unsure on seating I went to the Flight Centre Belmont on the 23 Aug... See more
Company replied
Hannah was brilliant in assisting us with our booking and showing that by joining the captain club we got 10 percent off the silver insurance cost which was perfect for travelling within Australia. A... See more
Company replied
Written by the company

Shop 160 Belmont Shopping Centre, 227 Belmont Avenue, 6105, CLOVERDALE, WA, Australia
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hannah was brilliant in assisting us with our booking and showing that by joining the captain club we got 10 percent off the silver insurance cost which was perfect for travelling within Australia.
As for people travelling overseas they must have unlimited medical including all activities you can get & hire car excess to $10k cancellation $50k

Reply from Flight Centre Australia - Flight Centre Belmont
Trying to do business in WA from Vic just doesnt work
Missed out on a preferred cabin because my consultant was at lunch Yes I left the booking late
When I tried to pay Bpay system shut down I think because WA hours were finished-This cost me booking time as well
I am still unclear about flight outcomes
My cruises the other agent was uncontactable about dinner bookings, and other things like wifi, drinks packages, shores excursions etc
All in all ion a $10k spend not happy Jan

Reply from Flight Centre Australia - Flight Centre Belmont
I walked into Belmont Flight Centre and was welcomed in by Joanna.
She was so helpful, so knowledgeable and so wonderful to deal with. She has helped plan and organise our big trip to Japan with flights, accommodation and many activities .

Reply from Flight Centre Australia - Flight Centre Belmont
Hannah from Flight Centre Belmont is a wonderful asset to Flight Centre - nothing is too much trouble, she’s patient and with you all the way to make sure that you book the holiday of your dreams ☺️

Reply from Flight Centre Australia - Flight Centre Belmont
Young lady was very helpful listened to what we needed and booked our flights to Tasmania in a very professional manner. She was a delight to deal with

Reply from Flight Centre Australia - Flight Centre Belmont
Fantastic Service. Beth was so friendly and it was a pleasure to sit and organise my trip to London and Glasgow. :)

Reply from Flight Centre Australia - Flight Centre Belmont
Hi,
My name is Sandra Williams. I booked a return flight from Perth to Dublin on Qatar Airlines business class in Lismore NSW.
Unsure on seating I went to the Flight Centre Belmont on the 23 August 2025.
The office was closed on Saturdays but a person was inside assisting other customers.
Joanna Welburn came and spoke with us and she was exceptional with her time,advice and care.
I believe Joanna needs a shout out.
Thank you.

Reply from Flight Centre Australia - Flight Centre Belmont
I would like to thank Beth for her fantastic customer service today with the booking of our flights to Fiji for my son and his girlfriend. The tickets to Fiji I purchased was a gift and to introduce her to our family and village in Fiji and ask her hand in marriage as we are from a the chief's family and things need to be done properly. Anyway Beth's service was outstanding today with our booking. Again thankyou Beth your fantastic work is really appreciated!👏 💐 and it should be

Reply from Flight Centre Australia - Flight Centre Belmont

Reply from Flight Centre Australia - Flight Centre Belmont

Reply from Flight Centre Australia - Flight Centre Belmont
Beth Marchant at the Belmont Forum branch was our consultant. Second time I've used her.
Very professional, friendly service.

Reply from Flight Centre Australia - Flight Centre Belmont
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.