I would like to commend for the good cudtomer service of Zena who is very polite courteous and most importantly helpful and excellent pleasing personality vey professional. I highly eecommend her for... See more
Company replied
Location
Switch locationShop 1046 Westpoint Blacktown, 17 Patrick Street, 2148 BLACKTOWN, NSW, AU
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A shout out to Anna R at the Blacktown office who did an amazing job at helping us out yesterday. She listened and provided options. She answered all our questions and found options that worked for us... See more
Company replied
Zena my travel consultant was most helpful in processing my booking and refund.She is friendly,patient and professional. I would recommend her as a reliable member of the Flight Centre Team at Blackto... See more
Company replied
I just booked our family holiday to Thailand and Zena (Zeinab) was so helpful with every question I had - not only did she help me find the most affordable flights and dates, she explained all the lit... See more
Company replied
Company details
About Flight Centre Australia - Flight Centre Blacktown
Written by the company
Written by the company
Contact info
Shop 1046 Westpoint Blacktown, 17 Patrick Street, 2148, BLACKTOWN, NSW, Australia
- (02) 9622 1188
4.2
Great
8 reviews
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I would like to commend for the good…
I would like to commend for the good cudtomer service of Zena who is very polite courteous and most importantly helpful and excellent pleasing personality vey professional. I highly eecommend her for any higher position arise. Well done Zena. 👏👏👏👍❤️💋
August 13, 2026
Unprompted review
Reply from Flight Centre Australia - Flight Centre Blacktown
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂
Easy and simple!
I just booked our family holiday to Thailand and Zena (Zeinab) was so helpful with every question I had - not only did she help me find the most affordable flights and dates, she explained all the little details I needed to know regarding cancellations and travel insurance etc. I wouldn’t hesitate for a second to recommend dealing with Zena, it’s so stressful trying to organise things like travel sometimes, Zena made the whole process so easy now the only thing to do is countdown to our trip!
July 24, 2026
Unprompted review
Reply from Flight Centre Australia - Flight Centre Blacktown
Thank you for taking the time to write a lovely review, We are so pleased to hear they've taken such great care of your trip and helped ease the stress of travel 😊
I recommend Vithia from Flight Centre Blacktown
Vithia Kantharoopan has been amazing in organising my flights, explaining product details and being thorough in explanations.
July 14, 2026
Unprompted review
Reply from Flight Centre Australia - Flight Centre Blacktown
Hi there, thanks for your amazing review for the team!
A shout out to Anna R at the Blacktown…
A shout out to Anna R at the Blacktown office who did an amazing job at helping us out yesterday. She listened and provided options. She answered all our questions and found options that worked for us. Would highly recommend asking for Anna if you go into the Blacktown office for information.
July 2, 2026
Unprompted review
Reply from Flight Centre Australia - Flight Centre Blacktown
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Zena
Zena my travel consultant was most helpful in processing my booking and refund.She is friendly,patient and professional. I would recommend her as a reliable member of the Flight Centre Team at Blacktown.
June 12, 2026
Unprompted review
Reply from Flight Centre Australia - Flight Centre Blacktown
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Reply from Flight Centre Australia - Flight Centre Blacktown
Thank you for taking the time to share your great review for the team 😊
Travel agent failed to inform us that…
Travel agent failed to inform us that the hotel they booked for us required a $800 bond only finding out by reading the fine print 2 days prior to departure. Second occasion the hired vehicle we booked through the travel agent failed to give us the confirmation and reference number via email having to be stranded at the airport for an hour trying to contact there travel agent to provide us the reference number as after contacting the hired vehicle provider we were informed we cannot pick up the hired vehicle without the reference number. This should of been taken care of and provided to us before our departure date which we booked almost a year in advance.
October 9, 2025
Unprompted review
Reply from Flight Centre Australia - Flight Centre Blacktown
Sorry to hear of your experience. We recommend you reach out to our customer relations team who can investigate this further for you. You can contact them via this webform, which will create a case number for your query, which upon completion you will be emailed with your confirmation; http://travl.to/62043sA7ZB
Reply from Flight Centre Australia - Flight Centre Blacktown
We love to see this amazing feedback for the team! Thanks so much for sharing Mirel 🙂
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