Very good service. We have been dealing with flight centre for more than 20ys. 19 yrs with the same travel agent Mel. Mel is very professional and very effecient. We never encounter any problems with... See more
Company replied
Shop 7/8 Hinkler Central, 16 Maryborough Street, 4670 BUNDABERG, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very good service. We have been dealing with flight centre for more than 20ys. 19 yrs with the same travel agent Mel. Mel is very professional and very effecient. We never encounter any problems with... See more
Company replied
Mel Trani, at Flight Centre, Bundaberg, has done it again. This time she has helped us with a 14-day Croatia cruise in 2027. We have found Mel to be great to deal with on previous occasions as well. S... See more
Company replied
I guess customer service
Company replied
Currently on our first trip to Italy, Roger was awesome! He has great knowledge of Europe so gave us plenty of helpful tips and information. He was super friendly and very professional, answering all... See more
Company replied
Written by the company

Shop 7/8 Hinkler Central, 16 Maryborough Street, 4670, BUNDABERG, QLD, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Flight Centre Australia - Flight Centre Bundaberg City
Very helpful and friendly staff. Nothing was a bother an d Melanie understood what we wanted.

Reply from Flight Centre Australia - Flight Centre Bundaberg City

Reply from Flight Centre Australia - Flight Centre Bundaberg City
Mel Trani, at Flight Centre, Bundaberg, has done it again. This time she has helped us with a 14-day Croatia cruise in 2027. We have found Mel to be great to deal with on previous occasions as well. She is very efficient and knowledgeable, never flustered, and is great at detail and follow up.

Reply from Flight Centre Australia - Flight Centre Bundaberg City
Nicole was extremely helpful and kept us in the loop of everything step by step

Reply from Flight Centre Australia - Flight Centre Bundaberg City
The customer service we experienced from Balveer Singh was terrific. Highly recommend. Being repeat customers says it all. Well done 👏

Reply from Flight Centre Australia - Flight Centre Bundaberg City
CUSTOMER SERVICE WAS EXCEPTIONAL, DUE TO ONLY BEING NEW TO BOOKING HOLIDAYS CONSULTANT LISTENED TO OUR NEEDS AND GAVE US GREAT OPTIONS ON WHATS AVAILABLE. DEFINENTLY BE VISITING AGAIN. NOT ONLY DID WE BOOK 1 CRUISE BUT BOOKED 2. I THINK THAT SAYS SOMETHING FOR THE SERVICE.

Reply from Flight Centre Australia - Flight Centre Bundaberg City
Roger in the Bundaberg office was fantastic to deal with and understood all my requirements. The bookings were made with ease and efficiency. Gives me peace of mind to deal with an actual person and to have a contact should anything need to be chnaged before we fly. Would totally recommend.

Reply from Flight Centre Australia - Flight Centre Bundaberg City
I highly recommend Roger hunter Bundaberg flight centre ,very helpful, highly experienced ,and accommodating , with finding flights for trips to u.k

Reply from Flight Centre Australia - Flight Centre Bundaberg City
Balveer made our booking process very easy. Nothing was any trouble Thank you

Reply from Flight Centre Australia - Flight Centre Bundaberg City
Currently on our first trip to Italy, Roger was awesome! He has great knowledge of Europe so gave us plenty of helpful tips and information. He was super friendly and very professional, answering all of our silly questions, he listened to everything we asked for and our holiday has been amazing! Could not recommend Roger highly enough, we will definitely be back for all future getaways! Thanks Roger!!

Reply from Flight Centre Australia - Flight Centre Bundaberg City
The service was fast, efficient and helpful and I got the best deals with applicable discounts

Reply from Flight Centre Australia - Flight Centre Bundaberg City
Melanie has been marvellous once again for our next Europe holiday. Working very hard to ensure we have everything perfect for our trip. We wish to thank her for her advice and professional thoughts on how and where we travel. Melanie has a huge wealth of knowledge and we highly recommend her. Thanks so much.

Reply from Flight Centre Australia - Flight Centre Bundaberg City

Reply from Flight Centre Australia - Flight Centre Bundaberg City
Great service from caring staff , Balveer is great at his job and has made booking our cruise easy

Reply from Flight Centre Australia - Flight Centre Bundaberg City
My agent Roger is very helpful. Has a good knowledge of the whole holiday ,travel experience.

Reply from Flight Centre Australia - Flight Centre Bundaberg City
I found flightcentre to be highly responsive. My online booking was hiding and they found it with one call. The next booking at the shop front was efficeint, saved me money n much easier than the online, competitive and face to face will bring me back to my local office. I like the face to face more.

Reply from Flight Centre Australia - Flight Centre Bundaberg City
Melanie has been a font of information regarding our September Japan trip. She’s waded through flights putting 5 far flung people in the one place at the same time and found us accommodation also suitable to 5 whose age range is 11-81, a very promising start to a memorable holiday.

Reply from Flight Centre Australia - Flight Centre Bundaberg City
I have nothing but nice things to say on the service that I get from the staff from Flight Centre Bundaberg and mainly Balveer who helps me with any bookings that I do

Reply from Flight Centre Australia - Flight Centre Bundaberg City
We just love Mels patience when changes may be needed
Thankyou Mel.

Reply from Flight Centre Australia - Flight Centre Bundaberg City
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.