Flight Centre Australia - Flight Centre Carousel Reviews 7

TrustScore 4.5 out of 5

4.3

Shop 1123/1124 Westfield Carousel, 1382 Albany Highway, 6107 CANNINGTON, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Callum was extremely helpful when booking, very polite, curteous and always followed up. Made our travel so much easier. The only reaaon we woukd go to carousel. Thanks Callum for all your assistan... See more

Company replied

Rated 5 out of 5 stars

Hannah was a delight to deal with, and made all the arrangements we needed very efficiently

Company replied

Rated 5 out of 5 stars

Loren Marshall at Flight Centre Westfield Carousel attended to our travel enquiry in a friendly and professional manner. Her quotation arrived a lot quicker than we anticipated. Overall communication... See more

Company replied

Rated 5 out of 5 stars

Natalie was friendly and very knowledgable about the insurance products. She discussed our holiday with us and answered our questions. We were very happy with the service she provided.

Company replied


Company details

  1. Travel Agency

About Flight Centre Australia - Flight Centre Carousel

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 1123/1124 Westfield Carousel, 1382 Albany Highway, 6107, CANNINGTON, WA, Australia

  • (08) 9461 6033

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Hannah was a delight to deal with

Hannah was a delight to deal with, and made all the arrangements we needed very efficiently

March 14, 2026
Flight Centre Australia - Flight Centre Carousel logo

Reply from Flight Centre Australia - Flight Centre Carousel

Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!

Rated 5 out of 5 stars

Good job Loren Marshall at Flight Centre…

Loren Marshall at Flight Centre Westfield Carousel attended to our travel enquiry in a friendly and professional manner. Her quotation arrived a lot quicker than we anticipated. Overall communication was excellent. Well done Loren!

February 27, 2026
Unprompted review
Flight Centre Australia - Flight Centre Carousel logo

Reply from Flight Centre Australia - Flight Centre Carousel

Hi, thanks for sharing this wonderful review for the team! We love to hear that their efficient communication made your booking process so seamless 😊

Rated 5 out of 5 stars

Callum Wells-Murphy

Callum was extremely helpful when booking, very polite, curteous and always followed up. Made our travel so much easier.
The only reaaon we woukd go to carousel. Thanks Callum for all your assistance.
Anne and Judi

January 17, 2026
Unprompted review
Flight Centre Australia - Flight Centre Carousel logo

Reply from Flight Centre Australia - Flight Centre Carousel

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Purchasing Travel Insurance

Natalie was friendly and very knowledgable about the insurance products. She discussed our holiday with us and answered our questions. We were very happy with the service she provided.

January 13, 2026
Flight Centre Australia - Flight Centre Carousel logo

Reply from Flight Centre Australia - Flight Centre Carousel

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

Callum’s service and attention to…

Callum’s service and attention to detail was First Class as usual. He’s the ‘go to guy’ for us .

November 26, 2025
Flight Centre Australia - Flight Centre Carousel logo

Reply from Flight Centre Australia - Flight Centre Carousel

Thanks for the great review 😊

Rated 5 out of 5 stars

Callum was great

Callum was great. Informative, helpful and patient with a very long booking for six

November 2, 2025
Flight Centre Australia - Flight Centre Carousel logo

Reply from Flight Centre Australia - Flight Centre Carousel

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Rated 5 out of 5 stars

Sam was brilliant

Sam was so helpful helping me to arrange a solo trip plus booking assistance for me. She was so professional and kind.
Thanks Sam

June 10, 2025
Unprompted review
Flight Centre Australia - Flight Centre Carousel logo

Reply from Flight Centre Australia - Flight Centre Carousel

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, Shewhoknows 🙂

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