MANUELA PALUCCI was an amazing consultant. She was efficient, friendly and went above and beyond given some unforeseen circumstances. She was quick to respond to all of my enquires - and I did have a... See more
Company replied
Shop 248 Castle Towers Shopping Centre, 6-14 Castle Street, 2154 CASTLE HILL, NSW, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
MANUELA PALUCCI was an amazing consultant. She was efficient, friendly and went above and beyond given some unforeseen circumstances. She was quick to respond to all of my enquires - and I did have a... See more
Company replied
Jarrod went above and beyond with our requests, looking into what he could do for us. We would recommend him to others and use him in the future. We found Jarrod not to be pushy for the sale and gave... See more
Company replied
Izzy at Castle Hill was extremely helpful in providing us with all the information we needed to ensure the trip we were talking with overseas friends were "connected"
Company replied
Sue Ludkin from Flight Centre Castle Hill NSW provided excellent service, above and beyond her normal working hours. She secured our booking at very short notice to make sure that we achieved publishe... See more
Company replied
Written by the company

Shop 248 Castle Towers Shopping Centre, 6-14 Castle Street, 2154, CASTLE HILL, NSW, Australia
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Izzy at Castle Hill was extremely helpful in providing us with all the information we needed to ensure the trip we were talking with overseas friends were "connected"

Reply from Flight Centre Australia - Flight Centre Castle Hill
MANUELA PALUCCI was an amazing consultant. She was efficient, friendly and went above and beyond given some unforeseen circumstances. She was quick to respond to all of my enquires - and I did have a few! Manuela looked into what she could do for us. We would recommend her to others and use her in the future.
Manuela secured our booking at very short notice

Reply from Flight Centre Australia - Flight Centre Castle Hill
Jarrod went above and beyond with our requests, looking into what he could do for us. We would recommend him to others and use him in the future. We found Jarrod not to be pushy for the sale and gave us time to discuss on our own, which really impressed us the most.

Reply from Flight Centre Australia - Flight Centre Castle Hill

Reply from Flight Centre Australia - Flight Centre Castle Hill
Manuela was truly very helpful in finding us a ticket to Zagreb. She was very kind and professional, and very willing to find the best option that would suit us. 😊

Reply from Flight Centre Australia - Flight Centre Castle Hill
MANUELA PALUCCI was an amazing consultant to deal with! She was efficient, friendly and went above and beyond given some unforeseen circumstances. She was quick to respond to all of my enquires - and I did make a few! Thanks Manuela. I will certainly be booking many future holidays through you :)

Reply from Flight Centre Australia - Flight Centre Castle Hill
Manuela was incredibly helpful and made sure everything was planned out perfectly. She explained each step clearly, which made the whole process super easy to follow and completely stress-free. Highly recommend her!

Reply from Flight Centre Australia - Flight Centre Castle Hill
Izzy was helpful in every aspect with my recent booking at Castle Hill Flight Centre. She give me great idea's of what to book, and when, while travelling over in Malta and Italy. Nothing was too much to ask.
Much appreciated

Reply from Flight Centre Australia - Flight Centre Castle Hill
Flight centre, specifically Zoe provided exceptional customer service.

Reply from Flight Centre Australia - Flight Centre Castle Hill
Emily Goddard was very knowledgeable, friendly and helpful

Reply from Flight Centre Australia - Flight Centre Castle Hill
Sue was amazing!! Made my experience with booking my trip very simple.
For booking my first overseas holiday with my best friend by ourselves, She made the process easy to understand and answered all of my questions! Without her assistance, I would have never had the confidence to book my holiday a just go for it.
I could not recommend her enough to help you book your next holiday!! Will be booking through her again.

Reply from Flight Centre Australia - Flight Centre Castle Hill
Flight centre are fuss free, efficient and incredibly organised. I dont even bother booking by myself any more as there is no difference in price to have everything sorted on your behalf.

Reply from Flight Centre Australia - Flight Centre Castle Hill
Manuela was excellent. So efficient with helpful professional advice. And so friendly and approachable. 5 star service.

Reply from Flight Centre Australia - Flight Centre Castle Hill
I walked right into FC castle hill with no booking and Zoe put everything she was doing aside and immediately responded, “I’d be delighted to help.” She saw I didn’t want too many options and worked quickly to provide a sufficient quick trip from Sydney to Dubai to Zurich and back again. I’ll find Zoe next time to organise my next trip. Far easier doing it with FC than online, especially if there are intricate details that an online system might not comprehend.

Reply from Flight Centre Australia - Flight Centre Castle Hill
Sue Ludkin from Flight Centre Castle Hill NSW provided excellent service, above and beyond her normal working hours. She secured our booking at very short notice to make sure that we achieved published discounts, and she also found some additional savings that we were not expecting. Sue has been our travel agent of choice for many years, and she continues to impress on every occasion.

Reply from Flight Centre Australia - Flight Centre Castle Hill
Zoe Hopson from Flight Centre Castle Towers provided excellent service for our trip to Brisbane.

Reply from Flight Centre Australia - Flight Centre Castle Hill
We highly recommend Flight Centre at Castle Towers. Izzy is friendly and knowledgeable and has been assisting us over several visits this year!! :)

Reply from Flight Centre Australia - Flight Centre Castle Hill

Reply from Flight Centre Australia - Flight Centre Castle Hill
WE came to flight centre about our trip to Italy with a list full of questions and options and our consultant, Manuela, worked through them giving us such valuable direction and local knowledge about Italy. I can guarantee our holiday would not be anywhere near as fulfilling without her incredible help and commitment to making our experience what it is. Thank you so much!

Reply from Flight Centre Australia - Flight Centre Castle Hill
Manuela was very kind and helpful. She helped me with all my concerns and was super efficient with the process.

Reply from Flight Centre Australia - Flight Centre Castle Hill
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.