After COVID experience with flights cancelled and the responsibility for facilitating refunds/credits fell to service provider, Flight Centre..I walked into the local office and had the most amazing s... See more
Company replied
Shop 37 Figtree Grove, 19 Princes Highway, 2525 FIGTREE, NSW, AU
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After COVID experience with flights cancelled and the responsibility for facilitating refunds/credits fell to service provider, Flight Centre..I walked into the local office and had the most amazing s... See more
Company replied
In regards to my flight i received some good advice from Nicole, i am completely satisfied with the service provided.
Company replied
Nicole has been very helpful in making our booking a breeze.
Company replied
Booking was quick and easy , the options provided were all good
Company replied
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Shop 37 Figtree Grove, 19 Princes Highway, 2525, FIGTREE, NSW, Australia
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After COVID experience with flights cancelled and the responsibility for facilitating refunds/credits fell to service provider, Flight Centre..I walked into the local office and had the most amazing service, not once but multiple attempts to ensure I received the best return on my cancelled flights. Updated, information sourced, patience. Flight Centre were the B E S T

Reply from Flight Centre Australia - Flight Centre Figtree
Booking was quick and easy , the options provided were all good

Reply from Flight Centre Australia - Flight Centre Figtree

Reply from Flight Centre Australia - Flight Centre Figtree
In regards to my flight i received some good advice from Nicole, i am completely satisfied with the service provided.

Reply from Flight Centre Australia - Flight Centre Figtree
Nicole has been very helpful in making our booking a breeze.

Reply from Flight Centre Australia - Flight Centre Figtree

Reply from Flight Centre Australia - Flight Centre Figtree
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