We had some tricky times with delays in Singapore and airline wanting to reroute us in Europe but I rang Amanda and she sorted the flights. While we were delayed, we knew why and felt supported to get... See more
Company replied
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We had some tricky times with delays in Singapore and airline wanting to reroute us in Europe but I rang Amanda and she sorted the flights. While we were delayed, we knew why and felt supported to get... See more
Company replied
Marilyn is a great and very helpful and responsive agent, who has so far never let me down. Can call or email with silly questions any time. I think they work well as a team there, but I've only dealt... See more
Company replied
Owing to a regional carrier mishap I recently missed a major connecting flight from Dublin to Australia. With access to the emergency Flight Centre phone line together with my local agent Marilyn, I w... See more
Company replied
Marilyn from The Flight Centre has been absolutely brilliant in answering all my queries over the last couple of weeks. She continues to deliver outstanding customer care and I hope she is recognised... See more
Company replied
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198 Upper Heidelberg Road, 3079, IVANHOE, VIC, Australia
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We had some tricky times with delays in Singapore and airline wanting to reroute us in Europe but I rang Amanda and she sorted the flights. While we were delayed, we knew why and felt supported to get to our destination(Budapest). Many thanks Amanda

Reply from Flight Centre Australia - Flight Centre Ivanhoe
Marilyn is a great and very helpful and responsive agent, who has so far never let me down. Can call or email with silly questions any time. I think they work well as a team there, but I've only dealt with her so far.

Reply from Flight Centre Australia - Flight Centre Ivanhoe

Reply from Flight Centre Australia - Flight Centre Ivanhoe
A big thanks to Amanda at FC Ivanhoe and their legal team for securing a full refund for us when we were charged twice for 4 nights acomodation by Novatel Singapaore.

Reply from Flight Centre Australia - Flight Centre Ivanhoe
I highly recommend Marilyn Antonion to anyone looking for honest,reliable,and professional travel advice and service.Thank you again for all your help.Emilio

Reply from Flight Centre Australia - Flight Centre Ivanhoe
Marilyn from The Flight Centre has been absolutely brilliant in answering all my queries over the last couple of weeks. She continues to deliver outstanding customer care and I hope she is recognised for her work ethics and personable nature.
Thank you again Marilyn

Reply from Flight Centre Australia - Flight Centre Ivanhoe
We wanted to book a trip, all done

Reply from Flight Centre Australia - Flight Centre Ivanhoe
Our consultant Chloe was very knowledgeable, very helpful, provided us with options and finalised our holiday arrangements with no issues or stress.
Great to deal with.

Reply from Flight Centre Australia - Flight Centre Ivanhoe
Owing to a regional carrier mishap I recently missed a major connecting flight from Dublin to Australia. With access to the emergency Flight Centre phone line together with my local agent Marilyn, I was able to be rebooked on an Emirates flight without fuss or penalty and get home in a timely manner. It's great to know that you are not alone when things go astray especially when a long way from home.

Reply from Flight Centre Australia - Flight Centre Ivanhoe
Booking process was efficient and an outcome I was happy with.

Reply from Flight Centre Australia - Flight Centre Ivanhoe

Reply from Flight Centre Australia - Flight Centre Ivanhoe
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