Flight Centre Australia - Flight Centre Marion Reviews 16

TrustScore 4 out of 5

4.2

Shop 2034 Westfield Marion, 297 Diagonal Rd, 5046 OAKLANDS PARK, SA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Ellen was extremely helpful and accommodating for our specific travel needs. We only use Flight Centre for all our travel needs and feel secure in the knowledge that they are only a phone call away.... See more

Company replied

Rated 5 out of 5 stars

I was very impressed by the patience, genuine kindnness ( and i can tell the difference) of a staff member at Marion Flight Centre, yesterday. I am not even 65 and i already encounter patronising peop... See more

Company replied

Rated 5 out of 5 stars

I have personally dealt with Nyssa at Flight Centre Marion. She is truly amazing and ensured our flights were organised accordantly and went smoothly. We cannot thank her enough for all her help and d... See more

Company replied

Rated 5 out of 5 stars

My flight request combination was difficult but Eloise didn’t give up until we found a solution that worked.She also replied promptly to my emails .

Company replied


Company details

  1. Travel Agency

About Flight Centre Australia - Flight Centre Marion

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 2034 Westfield Marion, 297 Diagonal Rd, 5046, OAKLANDS PARK, SA, Australia

  • (08) 8377 2577

4.2

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

Poor customer service

Poor customer service

March 8, 2026
Flight Centre Australia - Flight Centre Marion logo

Reply from Flight Centre Australia - Flight Centre Marion

Sorry to hear about your experience with us Marcus. If you'd like to provide any further feedback on your experience, please feel free to reach out to us via; social.engagement@flightcentre.com.au

Rated 5 out of 5 stars

Ellen was extremely helpful!

Ellen was extremely helpful and accommodating for our specific travel needs. We only use Flight Centre for all our travel needs and feel secure in the knowledge that they are only a phone call away. We highly recommend Flight Centre!

March 6, 2026
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Marion

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Fast and helpful

February 22, 2026
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Reply from Flight Centre Australia - Flight Centre Marion

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Fantastic Bonnie at Marion was so…

Fantastic Bonnie at Marion was so friendly and helpful

January 19, 2026
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Reply from Flight Centre Australia - Flight Centre Marion

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

Flights tailor booked

My flight request combination was difficult but Eloise didn’t give up until we found a solution that worked.She also replied promptly to my emails .

January 15, 2026
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Reply from Flight Centre Australia - Flight Centre Marion

Thanks for the great review 😊

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful information
Contented costumer here and happy

January 12, 2026
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Reply from Flight Centre Australia - Flight Centre Marion

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Luke was wonderful in helping us book…

Luke was wonderful in helping us book our first overseas trip. He was knowledgeable and looked for opportunities to help us save money without sacrificing the quality of our travel experience.

October 12, 2025
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Reply from Flight Centre Australia - Flight Centre Marion

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Rated 5 out of 5 stars

I was very impressed by the respect ( Marion Flight Centre SA)

I was very impressed by the patience, genuine kindnness ( and i can tell the difference) of a staff member at Marion Flight Centre, yesterday. I am not even 65 and i already encounter patronising people in customer service who talk to me like i am an idiot. Kay Rico was absolutely respectful and kind to me. This is not always the case as we get older and young people roll their eyes and get annoyed. Her warmth really shines through and she is an asset to the store. I hope this feedback gets passed on to the correct store please.

October 13, 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Marion

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Rated 5 out of 5 stars

Amazing Holly

Holly was interested and excited to help plan our trip, providing good information and options for travel and hotels. She made it all so easy!

October 4, 2025
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Reply from Flight Centre Australia - Flight Centre Marion

Hi Nicola, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Rated 5 out of 5 stars

Taylah was very helpful

Taylah was very helpful, couldn't ask for better service. Informative and very efficient

August 4, 2025
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Reply from Flight Centre Australia - Flight Centre Marion

Hi Elly! Thank you for the wonderful review about Taylah. Your kind words are greatly appreciated!

Rated 5 out of 5 stars

Amelia at Marion

Amelia at Marion was excellent. Very good to talk to, friendly, very competent and I could not fault the email exchange. I would highly recommend Amelia.

March 22, 2025
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Reply from Flight Centre Australia - Flight Centre Marion

Hi Andrew, thanks so much for your amazing feedback for Amelia! We love hearing how she was friendly and helpful throughout your booking :)

Rated 5 out of 5 stars

Amazing Service

I have personally dealt with Nyssa at Flight Centre Marion. She is truly amazing and ensured our flights were organised accordantly and went smoothly. We cannot thank her enough for all her help and dedication.

March 14, 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Marion

Hi Fiona, thanks so much for sharing this wonderful review for Nyssa! We love to hear how their efficient communication made your booking smooth and easy 😀

Rated 4 out of 5 stars

I love lamp

The lady who served me booked me a holiday as requested. That's her job. Thanks

March 2, 2025
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Reply from Flight Centre Australia - Flight Centre Marion

Thanks so much Martin for sharing this great feedback for the team! We love hearing this :)

Rated 1 out of 5 stars

Flight Centre are only interested in your Money

Flight Centre are only interested in money and their profits. They make a Business Class flight booking accidentally and then put all blame on the customer. Avoid Flight Centre Marion at all cost. Worst experience I have had. Customer Service was horrible.

October 15, 2024
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Marion

Hi Ishan, sorry to see you're not happy with your experience. Prior to confirming a booking, each customer is required to check their invoice, confirming their details, names and travel arrangements are all correct before any payment is taken or booking made. So we can understand your frustrations, and we do work to ensure all information is made clear prior to booking, so when customers book they are making an educated decision. We will be sure to channel your feedback as appropriate and thank you for your review.

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