Flight Centre Australia - Flight Centre Morayfield Reviews 10

TrustScore 3.5 out of 5

3.7

Shop 98 Morayfield Shopping Centre, 165-171 Morayfield Road, 4506 MORAYFIELD, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

We've booked with Flight Centre Morayfield twice now and have been thoroughly impressed both times. Craig and the team are prompt, professional, helpful, and clearly experienced. From start to finish,... See more

Company replied

Rated 5 out of 5 stars

The Travel Agent went out of her way to find and book the holiday we wanted. She also recommended a cheaper week that was only 2 weeks before the week we asked for. This was greatly appreciated. We to... See more

Company replied

Rated 4 out of 5 stars

Jessica was very pleasant and most helpful in assisting me to book my first cruise.

Company replied

Rated 5 out of 5 stars

Glenda at Morayfeild in qld is amazing always attending to what I’m wanting for my travel needs. Love her work. Great full to her doing an amazing job

Company replied


Company details

  1. Travel Agency

About Flight Centre Australia - Flight Centre Morayfield

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 98 Morayfield Shopping Centre, 165-171 Morayfield Road, 4506, MORAYFIELD, QLD, Australia

  • (07) 5420 1177

3.7

Average

TrustScore 3.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Ability to change

Lady nknew her business not rushed

February 11, 2026
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Reply from Flight Centre Australia - Flight Centre Morayfield

Thanks for the great review Sharon

Rated 5 out of 5 stars

Jan was very helpful and presented to…

Jan was very helpful and presented to work with

February 8, 2026
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Reply from Flight Centre Australia - Flight Centre Morayfield

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 1 out of 5 stars

Staff did not get back to us with…

Staff did not get back to us with anything not even how we were progressing with an itinerary. Emails were met with no response. Another visit to store we saw another team member who was going to see why no replies. Still nothing.
We are still waiting for anything. I am going to store again today to see why. Thought this was why we went to travel agents to help us plan & book a holiday guess not!!!!

December 20, 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Morayfield

Hi Brian, sorry to hear about your experience. Your feedback is invaluable to us and will help us improve moving forward, ensuring that we can provide a seamless experience for every traveller. If you'd like to provide any further feedback on your experience, or if we can help in any way further, please feel free to reach out to us via; social.engagement@flightcentre.com

Rated 5 out of 5 stars

It was just so easy

It was just so easy! Walk in, chat, and book. Done!

November 12, 2025
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Reply from Flight Centre Australia - Flight Centre Morayfield

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Rated 5 out of 5 stars

Glenda at Morayfeild in qld is amazing…

Glenda at Morayfeild in qld is amazing always attending to what I’m wanting for my travel needs. Love her work. Great full to her doing an amazing job

November 9, 2025
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Reply from Flight Centre Australia - Flight Centre Morayfield

Hi there, thanks for your amazing review for the team!

Rated 1 out of 5 stars

Still waiting for refund 7 weeks later

Bought travel insurance and cancelled 4 days later well within the cooling off period. Still waiting for a refund 7 weeks later. Been chasing it up the whole time and then today the person I spoke to hung up on me. Extremely poor service. Would never recommend or use them again.

July 17, 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Morayfield

Hi Sue, sorry to hear of your experience! I can appreciate how frustrating the cancellation & refund process can be.
With these refunds, this timeframe has been extended by most suppliers due to the increased workload across the industry.
If you would like to speak further about this, you can reach out to our customer relations team by completing this form: http://travl.to/62044s9vnG

Rated 5 out of 5 stars

I am Sending this Email on Behalf of…Robert Dine and Louise Farr

I am Sending this Email on Behalf of Myself Robert Dine and My Sister Louise Farr. Over the past 12 Months July 2024. We went to Flight Centre Morayfield Qld , We’ll we could have not have found a Better Travel Consultant than Samara Caldwell in that Office in Planning of our Overseas Trip to South Africa, Kenya, and Dubai. Starting this Friday 15th August 2025 , Booking our Hotels an 12 Day South Africa Tour with A.P. T Tours. Extra Hotels, Tours that Samara Recommended. Her Personality Friendliest was AMAZING and Keeping us Updated on Progress of our Trip To was Outstanding nothing was a Trouble to Samara, and if we did have any Questions Samara could answer them straight away or find out for us. Could you please pass on this Email to the Right Person or Personal. I know her Boss’s Name was Craig not Sure of his Surname. Once Again Thank And I know when i will be Going to do future bookings Flights Etc. Flight Centre Morayfield QLD. No where else will i go , And of Course i will be seeing Samara Caldwell for Future Bookings. Could You Please Reply to Message so i know you have Received It . Kind Regards Robert Dine and Louise Farr.

August 8, 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Morayfield

We’re so happy to see this glowing feedback for Samara! It's great to hear how her knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us Robert!

Rated 5 out of 5 stars

Flight Centre Morayfield is Great

We've booked with Flight Centre Morayfield twice now and have been thoroughly impressed both times. Craig and the team are prompt, professional, helpful, and clearly experienced. From start to finish, they were customer-focused and made the whole process easy and stress-free. Their service has been exceptional, and we would heartily recommend them to anyone planning to travel.

July 22, 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Morayfield

Hi Dave, thank you for this fantastic review! We love to hear how Craig went the extra mile to make your travel planning so smooth and stress-free.

Rated 5 out of 5 stars

Helpful and courteous Travel Agents

The Travel Agent went out of her way to find and book the holiday we wanted. She also recommended a cheaper week that was only 2 weeks before the week we asked for. This was greatly appreciated. We took up a lot of her time but she never showed any frustration or that anything was a problem. We like going to Flight Centre to book holidays and cruises.

February 22, 2025
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Reply from Flight Centre Australia - Flight Centre Morayfield

Hi Ian, thank you for this fantastic review! We love to hear how the team went the extra mile to make your travel planning so smooth and stress-free.

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