Sam has been looking after my travel arrangements for quite a few years now and always exceeds expectations, I have no hesitation in recommending her. I always have some complications and tend to be... See more
Company replied
Shop 8 Northbridge Plaza, 79 - 113 Sailors Bay Road, 2063 Northbridge, NSW, AU
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Sam has been looking after my travel arrangements for quite a few years now and always exceeds expectations, I have no hesitation in recommending her. I always have some complications and tend to be... See more
Company replied
Went to Flight Centre Northbridge after researching international long haul flights online. They quickly came up with the best deal on a tier 1 airline with optimal times/routes. Very happy with the f... See more
Company replied
From our first meeting , Ms Ashley O'Brien at the Northbridge NSW branch impressed me. Her professional but friendly manner, her knowledge of travel and her willingness to look at multiple variati... See more
Company replied
Lisa Chow is outstanding - thorough and consistently reliable
Company replied
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Shop 8 Northbridge Plaza, 79 - 113 Sailors Bay Road, 2063, Northbridge, NSW, Australia
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Sam has been looking after my travel arrangements for quite a few years now and always exceeds expectations, I have no hesitation in recommending her.
I always have some complications and tend to be indecisive. Sam's experience and patience is next level. I feel more secure travelling knowing Sam has organised it for me, and that she will be equally as effective and responsive if I need her while I'm travelling. Thanks Sam!

Reply from Flight Centre Australia - Flight Centre Northbridge
From our first meeting , Ms Ashley O'Brien at the Northbridge NSW branch impressed me. Her professional but friendly manner, her knowledge of travel and her willingness to look at multiple variations in our travel plans indicated a truely customer centred approach-an uncommon experience in today's world.
Unfortunately a few days before our planned departure ,my wife became unwell and could not travel.
Ash was as impressive in guiding me through the cancellation process as she was with the booking process.She did so with understanding kindness and efficiency. Nothing was too much trouble to her.
Ash is an exemplar of providing excellent customer service and she is an outstanding ambassador for Flight Centre.

Reply from Flight Centre Australia - Flight Centre Northbridge
Lisa Chow provided a super fast response to our enquiry and booking.

Reply from Flight Centre Australia - Flight Centre Northbridge
Professional, timely, friendly, detailed knowledge and the reassurance of support when travelling.

Reply from Flight Centre Australia - Flight Centre Northbridge
Lisa Chow is very efficient and obliging and was able to arrange my bookings and point redemption very quickly.
I have used Lisa for all my overseas travel arrangements and have received excellent service every time.

Reply from Flight Centre Australia - Flight Centre Northbridge
Amanda was very knowledgeable, provided various options & was extremely helpful throughout the process.

Reply from Flight Centre Australia - Flight Centre Northbridge

Reply from Flight Centre Australia - Flight Centre Northbridge
Went to Flight Centre Northbridge after researching international long haul flights online. They quickly came up with the best deal on a tier 1 airline with optimal times/routes. Very happy with the fast and efficient service from Ellise. Tickets issued after paying by EFT so no credit card fees another bonus 👍

Reply from Flight Centre Australia - Flight Centre Northbridge
Service from a very professional and competent young woman. She was very friendly and helpful.

Reply from Flight Centre Australia - Flight Centre Northbridge
Ellise was a delight to work with on my travel needs, even coping with a Singapore Airways system that would not let us book seats when they were avaiable.

Reply from Flight Centre Australia - Flight Centre Northbridge
ELLISE at the Northbridge store in Sydney was wonderful.

Reply from Flight Centre Australia - Flight Centre Northbridge
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