Flight Centre Australia - Flight Centre Northbridge Reviews 11

TrustScore 4.5 out of 5

4.4

Shop 8 Northbridge Plaza, 79 - 113 Sailors Bay Road, 2063 Northbridge, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Sam has been looking after my travel arrangements for quite a few years now and always exceeds expectations, I have no hesitation in recommending her. I always have some complications and tend to be... See more

Company replied

Rated 5 out of 5 stars

Went to Flight Centre Northbridge after researching international long haul flights online. They quickly came up with the best deal on a tier 1 airline with optimal times/routes. Very happy with the f... See more

Company replied

Rated 5 out of 5 stars

From our first meeting , Ms Ashley O'Brien at the Northbridge NSW branch impressed me. Her professional but friendly manner, her knowledge of travel and her willingness to look at multiple variati... See more

Company replied


Company details

  1. Travel Agency

About Flight Centre Australia - Flight Centre Northbridge

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 8 Northbridge Plaza, 79 - 113 Sailors Bay Road, 2063, Northbridge, NSW, Australia

  • (02) 8986 3001

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Sam is just the best!

Sam has been looking after my travel arrangements for quite a few years now and always exceeds expectations, I have no hesitation in recommending her.
I always have some complications and tend to be indecisive. Sam's experience and patience is next level. I feel more secure travelling knowing Sam has organised it for me, and that she will be equally as effective and responsive if I need her while I'm travelling. Thanks Sam!

January 2, 2026
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Northbridge

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Outstanding customer service.

From our first meeting , Ms Ashley O'Brien at the Northbridge NSW branch impressed me. Her professional but friendly manner, her knowledge of travel and her willingness to look at multiple variations in our travel plans indicated a truely customer centred approach-an uncommon experience in today's world.
Unfortunately a few days before our planned departure ,my wife became unwell and could not travel.
Ash was as impressive in guiding me through the cancellation process as she was with the booking process.She did so with understanding kindness and efficiency. Nothing was too much trouble to her.
Ash is an exemplar of providing excellent customer service and she is an outstanding ambassador for Flight Centre.

September 16, 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Northbridge

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Rated 5 out of 5 stars

Lisa Chow provided a super fast…

Lisa Chow provided a super fast response to our enquiry and booking.

November 8, 2025
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Reply from Flight Centre Australia - Flight Centre Northbridge

Thanks for the great review 😊

Rated 5 out of 5 stars

Professional

Professional, timely, friendly, detailed knowledge and the reassurance of support when travelling.

October 28, 2025
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Reply from Flight Centre Australia - Flight Centre Northbridge

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Rated 5 out of 5 stars

Excellent service

Lisa Chow is very efficient and obliging and was able to arrange my bookings and point redemption very quickly.
I have used Lisa for all my overseas travel arrangements and have received excellent service every time.

September 20, 2025
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Reply from Flight Centre Australia - Flight Centre Northbridge

We love to see this amazing review for the team, and how they provided you with a quick and high quality service! Thanks so much for sharing, ELIZABETH!

Rated 5 out of 5 stars

Consultant was very knowledgeable

Amanda was very knowledgeable, provided various options & was extremely helpful throughout the process.

August 28, 2025
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Reply from Flight Centre Australia - Flight Centre Northbridge

We love to see this awesome review for the team, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing, Rody!

Rated 4 out of 5 stars

Lisa Chow is outstanding

Lisa Chow is outstanding - thorough and consistently reliable

June 4, 2025
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Reply from Flight Centre Australia - Flight Centre Northbridge

Hi Elizabeth, thank you for leaving such an amazing review about Lisa! We love to hear it 😊

Rated 5 out of 5 stars

Got me the best deal fast

Went to Flight Centre Northbridge after researching international long haul flights online. They quickly came up with the best deal on a tier 1 airline with optimal times/routes. Very happy with the fast and efficient service from Ellise. Tickets issued after paying by EFT so no credit card fees another bonus 👍

May 16, 2025
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Reply from Flight Centre Australia - Flight Centre Northbridge

We love to see this glowing review for Ellise, and how she secured you a great deal and made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback 😊`

Rated 5 out of 5 stars

Service from a professional

Service from a very professional and competent young woman. She was very friendly and helpful.

February 13, 2025
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Reply from Flight Centre Australia - Flight Centre Northbridge

We love to see this great review for the team, and how they were professional and competent throughout your booking! Thanks so much for sharing, Julie :)

Rated 5 out of 5 stars

Excellent customer service

Ellise was a delight to work with on my travel needs, even coping with a Singapore Airways system that would not let us book seats when they were avaiable.

February 9, 2025
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Reply from Flight Centre Australia - Flight Centre Northbridge

Thanks so much for this excellent feedback, we love to see how Ellise has taken such great care of your trip to make everything easy!

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