I'm still expecting the outcome of the procedure and will provide my rating once more. So far I'm glad that I was met by your team and submitted an appeal in my name
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Nearly one month has now passed with no resolution, despite the fact that other passengers from the same flight have already received their compensation. This inconsistency is unacceptable and raises... See more
When I did mistake I must refill all form again and it then saved as a few numbers as it was only one claim
Good process until they received MY money as per they email as it has been approved and money received from airlines. Then said wait for email to request bank details. It has been weeks and money... See more
Company details
About FlightHelp
Written by the company
FlightHelp wants to help you get the compensation you deserve! No matter how much you paid for your ticket, you can claim up to $600 per passenger, or even more in select regions!
If your flight is delayed for over 3hours or cancelled - Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!
Even if you were re-booked on another flight, you may still claim compensation.
Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages. What is your case worth? We will find out, at $0 up front cost to you. You pay only when we win for you.
The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.International Air Passenger Rights. Over 130 countries have adopted a multilateral treaty called The Montreal Convention. While this treaty is not nearly as comprehensive as EU261 or ANAC400 laws, The Montreal Convention was designed to establish airline liability for certain scenarios pertaining to flight interruptions and baggage issues.The FlightHelp Promise
What is the FlightHelp $0 Promise? This is our pledge to you that:
It doesn’t matter what your ticket cost. Even if it was close to $0, you may be entitled to the maximum that applicable laws provide and we will fight for you.
We will charge you $0 up front. If we win nothing, you pay nothing. We only charge a modest fee if we win you a settlement. With FlightHelp, you have $0 to lose!
If your flight is delayed for over 3hours or cancelled - Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!
Even if you were re-booked on another flight, you may still claim compensation.
Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages. What is your case worth? We will find out, at $0 up front cost to you. You pay only when we win for you.
The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.International Air Passenger Rights. Over 130 countries have adopted a multilateral treaty called The Montreal Convention. While this treaty is not nearly as comprehensive as EU261 or ANAC400 laws, The Montreal Convention was designed to establish airline liability for certain scenarios pertaining to flight interruptions and baggage issues.The FlightHelp Promise
What is the FlightHelp $0 Promise? This is our pledge to you that:
It doesn’t matter what your ticket cost. Even if it was close to $0, you may be entitled to the maximum that applicable laws provide and we will fight for you.
We will charge you $0 up front. If we win nothing, you pay nothing. We only charge a modest fee if we win you a settlement. With FlightHelp, you have $0 to lose!
Contact info
Calea Bucurestilor 224E, 077180, Otopeni, Romania
- support@flighthelp.center
- flighthelp.eu
3.5
Average
1K reviews
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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I was not happy and satisfied with the…
I was not happy and satisfied with the service at all.
December 12, 2025
Unprompted review
NO REFUND
I still have not received any cash back for the almost 4 hour flight delay and because i contacted you now i cannot work with any other company. Its been almost 3 months and still nothing.
January 5, 2026
Still waiting for my money!!!
December 27, 2025
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Good quality of the service!
September 9, 2025
Never…
It took me over 5 months before they allocated me money. They deduct a lot, it's not worth it…..
August 24, 2025
Stop acting without authority.
February 23, 2026
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Stay away of Wizzair company
The time which keep us în airport Budapesta 4 hours ,more than we expected ;So brings a stresfull inutile,essosted (to my age:68 Old years)and more money spend at 01.30 am with taxi ...put me in my home în Bucharest at last at 04 am.
February 26, 2026
Unprompted review
No respond about my flight!
February 24, 2026
The way how I was approached by your…
The way how I was approached by your employees, using my signature (and sending me the next day a contract, "conform cu originalul") without briefing me about the terms and conditions of the contract.
Totally unprofessional both the approach and the further process.
February 20, 2026
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scammers!!
THE WORST COMPANY EVER, scammers!!! DO NOT USE THEM! They never reply, they sit on your money FOR NO REASON and no one informs you about anything - no reply on whatsapp, no reply via emails, they are unreachable and are scamming people! I wonder how they are still operating!!!! THEEEEEE WORST COMPANY I HAVE EVER FACED!!!!!!!!!
February 26, 2026
Unprompted review
It is a scam company
It is a scam company, do not use unless you want them to claim the money on your behalf and never be given anything.
February 25, 2026
Unprompted review
No news has been heard from flight help…
No news has been heard from flight help almost 5 months after they took up my case in October 2025 and the month is February 2026
October 10, 2025
Shocking and deeply disappointing…
Shocking and deeply disappointing experience.
I filed my claim in August 2025. In October 2025 I was informed that I had “lost the court case.” However, I was never provided with a case number, court name, copy of a judgment, or any official document proving that such a case even existed.
Since February 2026, I have repeatedly requested written proof of this alleged court decision. My emails are now being ignored.
Being told that you “lost a case” without any documentary evidence, followed by complete silence when you ask for proof, raises very serious concerns about transparency and honesty.
I strongly advise anyone considering this company to demand full documentation at every step.
February 23, 2026
Unprompted review
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Assistance
I still don't know the result of my case but it was all very intuitive, you should add the info about the fee that we have to pay if the case succeed.
February 22, 2026
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