Flights Hall Reviews 567

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and patience, often highlighting specific individuals who went above and beyond to secure suitable flights. Many people appreciate the smooth and stress-free booking process facilitated by the dedicated assistance they received, leading to great deals and satisfaction with the outcome. However, some customers were not happy with the website and service, reporting issues with price discrepancies and unexpected cost increases. People also mentioned problems with booking confirmations, with some experiencing delays or issues with their reservations, causing considerable inconvenience and additional costs.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising individual agents like Paul, James,... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers report issues with... See more

Booking process

Reviewers mention ambiguous feedback about the booking process. Some customers report positive experiences,... See more

Service

People report ambiguous experiences with service. Many customers praise the professionalism, helpfulness, and... See more

Website

Customers had negative experiences with the website. Many reviewers found the site confusing and described it... See more

Based on these reviews

Rated 4 out of 5 stars

Experience was great even though it was a bit scary waiting for the ticket confirmation since it took a couple of days. Daizy was fantastic and very helpful and reassuring and I am very delighted. Wou... See more

Rated 4 out of 5 stars

I booked a flight for a certain amount then ended up paying $300+ more than the original price. Other than that, everything else went great.

Rated 4 out of 5 stars

Very helpful. But called me 4 times back to back for a review while I’m at work


Company details

  1. Travel Agency

Written by the company

Flightshall.com is a leading online travel web site specializing in cheap flights, discount hotel rooms, cheap car rentals and wholesale cruises to the top travel destinations within the United States and the World. Our goal is to provide consistent value to our customers by offering discounted travel pricing, a large variety of travel content and outstanding customer service. Flightshall.com has negotiated direct agreements with the world’s leading airlines to provide the cheapest airfare deals to our customers. In addition, Flightshall.com works directly with a large number of airlines to offer airline Web fares or specially negotiated fares that provide an additional source of inexpensive airfare options for our customers. These airfares are in most cases, substantially cheaper than the traditional published content displayed on many travel sites.


Contact info

3.8

Great

TrustScore 4 out of 5

567 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer service was awesome!

May 21, 2024
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

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Rated 5 out of 5 stars

Respectful

Respectful , patience and knowledgeable.

May 16, 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 4 out of 5 stars

They helped me finalize the purchase

They helped me finalize the purchase. The second itinerary flight was not available as I chose, but they suggested a second option. Recommended to find flights at better rates.

May 13, 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

The website was user friendly

The website was user friendly. I thought the process was transparent. I got a competitive fare, compared to other online travel sites. When I needed help with some details about dates and airline departure/arrival times, the telephone representative was patient and very helpful.

May 8, 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Great service

Great service

May 8, 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

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Rated 5 out of 5 stars

Great experience

I had the pleasure of speaking with Bryan Lee, he was very patient and courteous. He walked me through the booking process and called back to make sure everything was confirmed.

April 22, 2024
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

I booked a flight with this company and save money

I booked a flight with this company at best price I could find. I thought my flight was booked, then I received a phone call from the company saying I would have to pay another a large sum of money. for the flight I reserved, or I could rebook at a lower price with another airline. I chose a different airline. I really didn't like all the departure or return times, but it was a lot cheaper. In my opinion if you need to rent a car or book a hotel wait until you get confirmation from this company actually talk to someone, Because your flight my not actually confirmed. I have what I thought was a receipt and a confirmation email. Only to receive the phone call saying that flight was for more than I had paid. I did save money in the end.

April 17, 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 1 out of 5 stars

Bunk tickets

We just bought tickets to visit Mexico, they sent us the confirmation. Then an hour later, they reach out to say the tickets are not available.
BAIT and SWITCH!!!
The guy said others got this price but it is not available to us!!

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

April 17, 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

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Rated 5 out of 5 stars

Thumbs up

It worked great for me! Better deal than I could find direct from the airline or other website. Bryan provided excellent service.

April 11, 2024
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Bryan worked with me and gave me…

Bryan worked with me and gave me several options. Very happy with the flights we ended up with.
Ed Jones 4/3/24

April 4, 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 4 out of 5 stars

Good experience overall

Good experience overall. When I couldn't make 2 one-way flights on the website, I called. I was told I would be called back or emailed, but did not, so I called. After a few days, changed my flight to roundtrip, so I booked online. I was told an airline was not working with 3rd party travel agents. The gentleman looked for other options that worked for me. Flights went through and we are booked.

March 22, 2024
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

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Rated 4 out of 5 stars

Didn't get the flight we initially…

Didn't get the flight we initially found, but a replacement was found right away, and the follow-up from the agent was fast and friendly!!!

March 11, 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

It was very easy to book and the price…

It was very easy to book and the price was also decent.
Although, Flights Hall did not confirm the ticket that I booked initially but they got me a nice flight too.

March 9, 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Everything Ok

Everything Ok. They change the original price under request of American Airlines. Customer Service is very good

March 9, 2024
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Don't hesitate to book

The professionalism and the ease news of the expedience. Thank you

March 5, 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Advertisement
Rated 5 out of 5 stars
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Great customer service

Great customer service, fast response and great deals

March 5, 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 4 out of 5 stars

Very helpful customer service.

March 2, 2024
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

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