Great experience once again from flights travel Nick Johnson was amazing so polite & helpful. Nick supported us to get a full refund from Qatar airlines after having our flights cancelled. Nick was ve... See more
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Review summary
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Reviews shaping this summary
We had to book a last minute flight and FlightsTravel were able to get us a good price. Unfortunately the day of travel, United decided to delay the flight for 5 hours! They then informed us that we... See more
Company replied
Quick & easy to book. Nick Johnson was very helpful, polite & professional supported with all our queries. I was a bit concerned as I didn’t receive our E-tickets till the following day however a quic... See more
Company replied
I booked tickets but was unsure about the airline. Andrea helped so much in managing my flight, booking and confirmation. She listened to my concerns and send me all the relevant details needed. Defin... See more
Company replied
Company details
Written by the company
FlightsTravel.co.uk is one of the most renowned travel agencies in the UK with a high reputation for providing reliable, personalized and professional travel services to their customers. We specialize in providing flight deals across the globe at unbeatable prices and take pride in our post-sales services. We offer a wide variety of travel options, which can be customized and incorporated as per our customer’s requirements. We aim to make the process of designing your own holiday as transparent and proficient as possible. Our specialized search engine and our well-trained travel consultants provide the best options in the cheapest available price. Our aim is to save you time and money by providing personalized, simple and straightforward service in order to make your great escape hassle-free. Our dedicated, well trained, professional and friendly team has over 15 years of travel industry experience and will walk you through your travel plans and design an itinerary that is perfect for your vacation, keeping your ease as our priority. We take pride in our unparalleled knowledge about travels in every corner of the world. With our online presence, we are just a call away from a delightful experience. We offer incredible travel deals and services combined with the cheapest airfares to make your entire journey affordable. Flights & Travels Ltd offers great deals for everyone as we work with the world`s premium airlines to give you the cheapest fares to your dream destination. All flights and holidays booked with FlightsTravel.co.uk are 100% financially protected by the Travel Trust Association; therefore, you can book your flights with a peace of mind. For more details about TTA please visit https://www.thetravelnetworkgroup.co.uk/faqs ATOL is a financial protection scheme for UK travel companies and over 20 million holidaymakers and travellers are protected each year. When you buy an ATOL protected air holiday package or flight plus holiday from us you will receive an ATOL Certificate confirming your arrangements and your protection under our ATOL license. No Booking Fees on Phone Only Deals Cheaper Deals on Phone. Discounts Guaranteed!!!
Contact info
25 UNION HOUSE, UB3 1AA, Hayes, United Kingdom
- 02080 904 904
- info@flightsTravel.co.uk
- flightstravel.co.uk
4.8
Excellent
364 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent experience
Excellent experience! Nick Johnson was very helpful and attentive, as I hadn't booked a return flight home, as I wasn't sure when I'd be able to do so. But once I did, not only was working with Nick a breeze, the low cost of the flight was very much appreciated as I am on a limited budget. Will definitely patronise Nick in the future. Thank you, Nick!
-TJK.
December 20, 2024
Unprompted review
Reply from Flightstravel
Dear Trevor,
Thank you for your 5-star rating, kind words and a great review!
We are happy that you liked our customer service and our cheapest deals and appreciate you taking the time to write us a review. Nick is so pleased to see your review.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Nick Johnson is the best!
Nick Johnson helped me with my reservation for a last minute flight and it took about 2 hours to get the confirmation but they have consistently been in contact throughout the whole process and made the situation easier! The prices going from london to the states was crazy expensive but through the help and effort of the team, it was cheaper, they threw extra little gifts in there and I am excited to go on my trip! I am definitely going to use the company in the future as they are so kind & so nice!
December 18, 2024
Unprompted review
Reply from Flightstravel
Dear MM,
Thank you for your 5-star rating, kind words and a great review!
We are happy that you liked our customer service and our cheapest deals and appreciate you taking the time to write us a review. Nick is so pleased to see your review.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Would recommend. Great prices and service.
After my partner recommended the company and Nick, I called them up for a price which turned out better than online prices. Nick was very helpful and the tickets arrived the same day of booking and payment. They even threw in a gift for my first time using them.
December 16, 2024
Unprompted review
Reply from Flightstravel
Dear Rad,
Thank you for your 5-star rating, kind words and a great review!
We are happy that you liked our customer service and our cheapest deals and appreciate you taking the time to write us a review. Nick is so pleased to see your review.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Solid but with an unusual business model
I was a bit leery of booking with FlightsTravel given I had not heard of them and their prices seemed suspiciously lower than rivals', but I gave it a go. In my view they are entirely legitimate and offer excellent value for money, but through what seems to be an odd business model. As far as I can tell, Flights Travel is a front company for brightsun.co.in (their contact information was on the flight booking). Rather than only booking a direct point-to-point flight from London to Washington DC (which I wanted) they had also booked legs from Pensicola to Miami and then Miami to London. I can only guess that this is somehow (?!) cheaper than the one direct flight alone, which is how they can offer a lower price. The result is also that you do not receive a receipt or booking confirmation immediately but only a couple of days later after a bit of chasing and some phone calls (which initially deepened my doubts). Clearly they operate rather strangely, but the booking(s!) were definitely made with British Airways (I confirmed on their website), and at a highly competitive price. So, I think everyone should be able to use them with confidence, albeit knowing that their business model is rather unusual.
December 19, 2024
Unprompted review
Reply from Flightstravel
Dear Lee,
Thank you for your 4-star rating!
We appreciate you taking the time to write us a review. We apologize if you had to chase for the booking confirmation email, but we are glad that it all worked finally for you.
Please give us another chance to serve you and we will make sure the process is going to be as smooth as you would have expected.
Good luck,
FlightsTravel team
Reply from Flightstravel
Dear Eda,
Thank you for giving us another chance to serve you!
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Really helpful and friendly
Really helpful and friendly! Big shout out to Nick
September 23, 2024
Unprompted review
Reply from Flightstravel
Dear Ash,
Thank you for your 5-star rating!
We appreciate you taking the time to write us a review and are glad you liked our customer service. We will surely pass on your remarks to Nick.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Service works, but seem to be fairly new on the market
Had to chase customer support to get booking confirmation emails and invoices, but they helped and all worked fine for me.
November 8, 2024
Reply from Flightstravel
Dear Max,
Thank you for your 4-star rating!
We appreciate you taking the time to write us a review. We apologize if you had to chase for the booking confirmation email, but we are glad that it all worked finally for you.
Please give us another chance to serve you and we will make sure the process is going to be as smooth as you would have expected.
Good luck,
FlightsTravel team
Excellent service from Nick Johnson
Excellent service from Nick Johnson. Very helpful and understanding. Would not hesitate to use this company again.
November 2, 2024
Reply from Flightstravel
Dear Ms. C. Walker,
Thank you for your 5-star rating and an awesome review!
We appreciate you taking the time to write us a review and are glad you liked our customer service. We will surely pass on your remarks to Nick.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Fantastic service – quick and helpful contact
Fantastic, quick, and helpful service. Arranged details on a flight with under 24 hours' notice, very quick to reply and followed up with a phone call to check details, date, etc. – all on a Sundat afternoon.
Simon Grey was especially helpful and I would definitely recommend.
October 6, 2024
Unprompted review
Reply from Flightstravel
Dear Pete,
Thank you for your 5-star rating and a great review and recommendation!
We appreciate you taking the time to write us a review and are glad you liked our customer service and the cheapest deals. We will surely pass on your remarks to Simon.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Very straight forward to book
Very straight forward to book. Found to be the cheapest for my flight also. Would definitely book through them again
September 23, 2024
Reply from Flightstravel
Dear Andrew,
Thank you for your 4-star rating!
We appreciate you taking the time to write us a review and are glad you liked our customer service and the cheapest deals.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Nick is very thorough
September 18, 2024
Unprompted review
Reply from Flightstravel
Dear Andy,
Thank you for your 5-star rating!
We appreciate you taking the time to write us a review.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Quick and easy
Thank you, especially to Simon for helping me with my flight. Super quick & easy, highly recommend :D
September 13, 2024
Unprompted review
Reply from Flightstravel
Dear Rose,
Thank you for your 5-star rating and a great review and recommendation!
We appreciate you taking the time to write us a review and are glad you liked our customer service and the cheapest deals. We will surely pass on your remarks to Simon.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Nice and immediate help with booking…
Nice and immediate help with booking and provided the rate that helped me..
September 3, 2024
Reply from Flightstravel
Dear Sir,
Thank you for your 5-star rating!
We appreciate you taking the time to write us a review and are glad you liked our customer service and the cheapest deals.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Trustworthy service
Hi, Stella I am very grateful for you that excellent service.I just want to recommend to everyone you've to contact with flights travel agency if you want excellent and trustworthy service
September 7, 2024
Unprompted review
Reply from Flightstravel
Dear Peena,
Thank you for your 5-star rating and a great review!
We appreciate you taking the time to write us a review and are glad you liked our customer service and the cheapest deals. We will surely pass on your remarks to Nick.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Nick johnson
Nick johnson, excellent customer service
Very supportive and extremely helpful Highly recommend them for booking your tickets and making travel arrangements
We will contacting him again in future.
September 7, 2024
Unprompted review
Reply from Flightstravel
Dear Ms Kaur,
Thank you for your 5-star rating and an awesome review!
We appreciate you taking the time to write us a review and are glad you liked our customer service and the cheapest deals. We will surely pass on your remarks to Nick.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Simon Grey has been extremely helpful…
Simon Grey has been extremely helpful in managing my ticket arrangements. I am extremely grateful for all the help and coordination. Highly recommended.
September 3, 2024
Unprompted review
Reply from Flightstravel
Dear Mr. Singh,
Thank you for your 5-star rating and recommendation!
We appreciate you liked our customer service and the cheapest deals.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
all was Excellent Services .
all was Excellent Services .
Thank you so much very helpful this company ,
we don't have have hassle at all.
The booking was very easy and smooth.
I can highly recommend.
August 5, 2024
Unprompted review
Reply from Flightstravel
Dear Stella,
Thank you for your 5-star rating!
We appreciate you taking the time to write us a review and are glad you liked our customer service.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
best customer service
Nick Johnson and his fellow employees were a amazing help and provided the best option. and were very help fully when i had questions. and where helping me every step on the way. i am thank full for their service and will be buying tickets again in the future from this company
August 6, 2024
Unprompted review
Reply from Flightstravel
Dear Mr. Barkan,
Thank you for your 5-star rating and kind words!
We appreciate you taking the time to write us a review and are glad you liked our customer service.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Highly competitive prices and great service
I booked my flight to Montreal through Flightstravel because it was way cheaper than any other option. That was obviously the most important consideration but the service was super-good on top of that. I dealt with Nick Johnson who is absolutely delightful.
I don't know how Flightstravel get the cheapest deals but they are always worth checking out.
August 3, 2024
Unprompted review
Reply from Flightstravel
Dear Mr. Schofield,
Thank you for your 5-star rating and an awesome review!
We appreciate you taking the time to write us a review and are glad you liked our customer service and the cheapest deals. We will surely pass on your remarks to Nick.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Excellent customer service from Nick…
Excellent customer service from Nick Johnson, Excellent customer service from Nick Johnson! So willing to go out of his way to help me in anyway possible. Will be contacting him again in the future.
June 26, 2024
Unprompted review
Reply from Flightstravel
Dear Mr. Singh,
Thank you for your 5-star rating!
We appreciate you taking the time to write us a review and are glad you liked our customer service. We will surely pass on your remarks to Nick.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
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