Flints were amazing in terms of customer service etc and arranging for Rosco to send the lighting gel direct to me. What wasn't so good however was that Rosco didn't package the product properly - fl... See more
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Website is clunky and search doesn't recognise products. Out of stock items for months that keep saying they will be back and don't seem to appear.
Everyone at Flints is super helpful. Despite my repeatedly adding to orders I have already placed, they will do whatever they can to make it happen. Customer service is second to none - I am immensely... See more
Company replied
Hello all, I wish to share my experience with Flints UK... Really good customer service and guidance along the way ( especially for a Man like me 🙂). Delivery came fast and in time with quali... See more
Company replied
Company details
Written by the company
UK's leading provider of theatrical and art department goods. Suppliers to art department, scenic artists, propmakers, carpenters, riggers, production managers, and engineers for live and recorded entertainment.
Contact info
Unit 2 Newtons Court, DA2 6QL, Dartford, United Kingdom
- 02077039786
- sales@flints.co.uk
- flints.co.uk
4.6
Excellent
44 reviews
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Reply from Flints
So glad we are of use! Please do let us know what we need to do to earn that magical 5th star ⭐
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Flints are a great company for getting pretty much anything you need in the entertainment industry
Flints are a great company for getting pretty much anything you need in the entertainment industry. Also very helpful and knowledgeable if you’re not quite sure what is needed for your task.
June 14, 2025
Unprompted review
Reply from Flints
Thanks so much for your kind words Dave, we really appreciate it!
Reply from Flints
Thank you for your kind feedback - it blew us away!
Reply from Flints
Thank you so much!
Incorrect items and no resolution
I don't think I've ever had a great delivery experience with Flints. Latest delivery - I ordered door stops and paid £10 each for them to use on a piece of set and paid extra for overnight shipping. It arrived quickly... but they sent rubber door wedges instead. I checked to see if I did anything wrong, but no, they just packed the wrong items. Have contacted them with photo evidence of the delivery note and the door wedges, and to no surprise, I haven't heard back from them.
September 25, 2025
Reply from Flints
Hi Caryl, so sorry that our service didn't live up to your needs- we really regret that we got it wrong. I believe our Customer Services Team called you and arranged a refund, and subsequently the team manager reached out to you. We've noted that our warehouse team accidentally picked the wrong items and this has been logged in our feedback system. Please be assured we've had a search through all the inboxes (including "Junk" and our cyber "quarantine" system) but can't find the email you sent - if this should ever happen again in the future and you don't hear back from us within a couple of hours, please do give our team a ring. We will always strive to make things right by the customer. Hope you'll give us another try in the future, and if you'd like to give any more direct feedback on this experience, please do feel free to email me on feedback@flints.co.uk. Best wishes, Hannah- Marketing Manager.
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Reply from Flints
Thank you for taking the time to share your experience with us.
Reply from Flints
Thank you for your kind feedback - we do it all for you!
Flints are the best theatre chandler
Flints are just the best theatrical chandler.
Great shipping and delivery means you just just rely on them.
June 24, 2025
Reply from Flints
Thank you for your kind feedback - we do it all for you!
Very helpful staff
Very helpful staff, they found everything I needed for me, helped me when I forgot things, and delivered it all quickly. Flints saved my skin! Cheers
April 25, 2025
Reply from Flints
Thank you for sharing your experience with us.
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Reply from Flints
Thank you for sharing your experience with us.
Reply from Flints
Thank you for sharing your experience with us.
Flints has once again proved itself the…
Flints has once again proved itself the epitome of product and service; reliable, efficient and free of unnecessary clutter. Probably my favourite supplier.
March 25, 2025
Reply from Flints
Thank you for sharing your experience with us.
Totally reliable
Very friendly helpful service, delivery next morning absolutely no problems ever, totally reliable.
February 25, 2025
Reply from Flints
Thank you for sharing your experience with us.
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Reply from Flints
Thank you for sharing your experience with us.
Flints UK
Hello all,
I wish to share my experience with Flints UK...
Really good customer service and guidance along the way ( especially for a Man like me 🙂).
Delivery came fast and in time with quality product in my case was a construction ratchet Klein.
I Recommend this business.
January 28, 2025
Unprompted review
Reply from Flints
Thank you for sharing your experience with us.
Quick dispatch, good service
November 25, 2024
Reply from Flints
Thank you for sharing your experience with us.
great service even with backorders
October 28, 2024
Reply from Flints
Great to hear we've been helpful, we do our best!
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Very knowledgable staff
Very knowledgable staff, great range of quality products, fast delivery.
October 27, 2024
Reply from Flints
Thank you for your kind feedback!
Flints are a wonderful team to buy…
Flints are a wonderful team to buy from. Staff are brilliant and their service is very reliable. Products are great and always up to the job! Excellent company to deal with! I would highly recommend them!!
September 25, 2024
Reply from Flints
Thank you for your kind feedback - we do it all for you!
Reply from Flints
Thank you for your kind feedback!
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