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Review summary

Created with AI, based on recent reviews

Looking at 220 reviews, reviewers had a great experience with this company. Customers consistently praise the customer service for being exceptional, with many highlighting the dedication and helpfulness of the support staff. People find the overall service to be excellent, appreciating the efficiency and ease of their interactions. The user experience is frequently described as smooth and straightforward, making the process of obtaining software simple. However, some people encountered issues with product activation, with keys occasionally not working as advertised or becoming invalid after a short period. There were also instances where customers experienced slow response times from customer support, or even no response at all, leading to frustration and delays in resolving their issues.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the affordability and quick delivery... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the quick and... See more

User experience

Consumers generally find the user experience to be positive, highlighting a simple and stress-free process... See more

Service

Clients share positive opinions on service. Many customers praise the excellent and responsive customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fixeasy makes purchasing Microsoft software the only place to look. They sell about ever version of Windows, Office and other software at a very reasonable price with downloads and activation keys se... See more

Rated 5 out of 5 stars

Great pricing and great service! I had an issue with my pc coming with the software I was purchasing and reached out by email on a late weekend night. These guys at Flixeasy actually returned my email... See more

Rated 5 out of 5 stars

I downloaded MS Office 2019. Their process works. But you have to follow their instructions exactly. If you have to wait a few minutes for a code, don't panic. Be patient. Look, it's getting more d... See more

Rated 5 out of 5 stars

In August 2025, I bought Office Pro 2024 from Flixeasy. It installed and worked smoothly without demand for activation. Almost a month later, I received a request for activation within 4 days. Follo... See more


Company details

  1. Computer Software Store

Written by the company

Flixeasy is designed to provide customers with genuine software keys. We are a trusted Microsoft partner and only sell 100% guaranteed Microsoft software.


Contact info

4.1

Great

TrustScore 4 out of 5

636 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 2% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

the company does not respond to emails

the company does not respond to emails. I ordered their special Microsoft Office 2024 Professional Plus + Visio & Project | Lifetime Activation. i ordered twice by accident and they will not remove the charge and i did not use the key. in fact they sent me same activation key twice for the two purchases. Also product was missing Microsoft publisher. will not refund my duplicate order that i did not use and did not even respond

June 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Very pleased

Office 2024 Plus downloaded without any problems.....works with no issues so far.....very happy

June 26, 2025
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Rated 5 out of 5 stars

Legit download, no malware warnings

I need a copy of Microsoft Office but I don't want a subscription. I tried another "license key' company in the past and Norton 360 wouldn't let me install it. This one installed just like any other microsoft product. Just check your spam folder after you purchase it. That's where my key/receipt was found. I will buy from again.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

I downloaded MS Office 2019

I downloaded MS Office 2019. Their process works. But you have to follow their instructions exactly. If you have to wait a few minutes for a code, don't panic. Be patient.

Look, it's getting more difficult to download MS Office without a subscription. This company is legit, and they are offering MS Office at an unbeatable price. And their customer service is astonishingly good!

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Easy and Quick Experience

Transaction and installation of product purchased went as expected. Web site is easy to navigate. Purchase process was smooth. Installation went as expected, and communication with Fixeasy was reliable.

May 26, 2025
Rated 1 out of 5 stars

Scam: Never provided license/key

This company is a scam. I bought a 2024 Office Pro Plus license. They charged my credit card and never sent the key. I emailed their support including a screenshot of the order showing all pertinent details and order number but they never replied. I followed up 3 times and no reply. Now I'm disputing the charge since I never got the product and no reply.

June 5, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible - Bought an MS Office key for 5 users

Bought an MS Office key for 5 users. It worked, but only for one, then it said, user# exceeded when tried to install on other machines. Bought another MS Office 5-user, and when I entered the key, it said, invalid characters. LOL, useless. Trying to get money back, but doubt I will.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Product received, as advertised. Excellent support.

Flixeasy is a legitimate reseller of Microsoft Software. I ordered MS Office Professional Plus and followed their simple instructions for activating it on my laptop. Everything worked as advertised.

I did have one problem, however, that was quickly solved by their support team. For some reason, the initial email I received from Flixeasy wound up in my Spam folder. I didn't realize this. I advised Flixeasy I never received any installation instructions. They sent me a new email with instructions that worked perfectly.

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

Invalid codes

I was sent 2 codes and both indicated that they were already in use. I ended paying for a valid code from Microsoft.

May 26, 2025
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Rated 5 out of 5 stars

Repeat customer

Repeat customer.
Easy to use site. Quick painless transaction, keys arrived quickly and product as promised. Assistance, which I needed once, is also quick and painless should it be required! Thank you guys! Now you have me buying software I don’t even need!

May 26, 2025

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