Flixeasy Reviews 637

The service was fast, but there was some confusion which resulted in me being charged twice for the software. After placing my order the first time, I received an email indicating my order was not yet complete. To my knowledge everything had been completed. When I did not receive the software link email, I went through the order process again. It worked quickly the 2nd time. A couple of days later, I discovered the original link had gone to my email 'JUNK' file. When I received my credit card statement it confirmed I was charged twice.

Love this company! We have used multiple times over the years and have never run into a problem they weren't able to solve. We will definitely be ordering from them again. A+ customer service!!

After a frustrating start which required patience the end result was an easy install with the right instructions

I originally purchased it three years ago and experienced no issues. After recently upgrading my laptop, I needed Office 2021 and purchased it again without any problems

Overall value and most importantly the customer support. I had an issue with a product key for MS Project and Visio and they quickly responded with a new product key and now I am up and running. Super helpful and I am very grateful.

I purchased Microsoft Office Professional Plus 2024, but after one month, the product key died. I wrote an email to Flixeasy, and then they sent me a new key immediately. However, the new key doesn't work by the instruction they provided. Under no ways, I consulted AI. It told me my programs use KMS key, it will never be activated by applying a different KMS key, they have to change KMS key to MAK key, then the program can be activated. I wrote AI's opinion to the company again. But Flixeasy provide me a new route to input the same key instead doing any change. I followed the new route to activate the program and it works. Right now, my Microsoft Office Professional Plus 2024 is working well. Flixeasy is professional and efficient to help customers.

Prompt download of files and excellent customer service for follow up of item questionable.

I have purchased several Windows 11 Pro licenses from them. I always upgrade any Windows 11 Home computers to Pro. I also obtained the Office 2024 licenses, so there is no worry about subscriptions.
I sometimes have issues with keys not working, but support gets me up and running in no time.
This time, I purchased a Windows 11 Pro and Office 2024 bundle, but I didn't verify that the Windows key was for a fresh installation and not an upgrade. I contacted support and they sent me the instructions to get it working.
This is the best place to get Microsoft licenses.

It was not a scam. Immediate response and installation went seamlessly.
Very impressed! Can recommend!

Smooth, easy purchase and install. One little hiccup prevented me giving them 5 stars - and it was minor
Overall- I'm really pleased

Every time I order keys they come through and work for me. Good company that always is polite and does what they say.

I ordered and paid for MS Office 24 Prof by card on 03 February 2026. Not only was my account debited twice, I have not received any software.
I have twice contacted Flixeasy about this matter but have not even received a response.
My advice: tread cautiously.
André Pienaar
South Africa

Smooth and fast transaction.

The product keys are nonfunctional. I emailed support and didn't receive a reply to my issue. I need a refund.

Bought a Windows 11 PRO upgrade and it didn't work at all.

Would have rated a 5, but had some installation problems with product codes for both windows and office. After several emails, all were rectified, and everything seems to be working as it should now. The response time to my problems was speedy.

I want my refund, it doesn't work

I've already said I want a refund. If you don't give it, I will make a post on Facebook

I bought Microsoft Office 2024, Microsoft project 2024 professional, and Microsoft visio 2024 professional. The keys were delivered to me on 5/29/2025. When I downloaded it and tried to install following their instructions, all I got was an error. When I emailed flixeasy, I got no answer. I emailed 3 times in this subject. Then I attempted to contact them by phone on their UK number and got no answer. After several attempts, I even had my friend who lives in the UK call them, again no answer. He made several attempts at without getting any answer.

I suspect they may be out of business, but what I know for certain is that their number in the UK is a mobile number and they have not answered their phone or responded to my emails.

I needed to upgrade my laptop from Windows 11 Home to Windows 11 Pro. Flixeasy provide a passcode for very little money. But when I went to upgrade, I found that an error occurred since I had already an installed Windows 11on my laptop.
So I contacted them and they responded immediately with two new passcodes and instructions to support the upgrade from Home to Pro. They were very helpful and very quick to support me in my successful upgrade, even though I had purchased the upgrade at reduced cost.