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Review summary

Created with AI, based on recent reviews

Looking at 220 reviews, reviewers had a great experience with this company. Customers consistently praise the customer service for being exceptional, with many highlighting the dedication and helpfulness of the support staff. People find the overall service to be excellent, appreciating the efficiency and ease of their interactions. The user experience is frequently described as smooth and straightforward, making the process of obtaining software simple. However, some people encountered issues with product activation, with keys occasionally not working as advertised or becoming invalid after a short period. There were also instances where customers experienced slow response times from customer support, or even no response at all, leading to frustration and delays in resolving their issues.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the affordability and quick delivery... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the quick and... See more

User experience

Consumers generally find the user experience to be positive, highlighting a simple and stress-free process... See more

Service

Clients share positive opinions on service. Many customers praise the excellent and responsive customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fixeasy makes purchasing Microsoft software the only place to look. They sell about ever version of Windows, Office and other software at a very reasonable price with downloads and activation keys se... See more

Rated 5 out of 5 stars

Great pricing and great service! I had an issue with my pc coming with the software I was purchasing and reached out by email on a late weekend night. These guys at Flixeasy actually returned my email... See more

Rated 5 out of 5 stars

I downloaded MS Office 2019. Their process works. But you have to follow their instructions exactly. If you have to wait a few minutes for a code, don't panic. Be patient. Look, it's getting more d... See more

Rated 5 out of 5 stars

In August 2025, I bought Office Pro 2024 from Flixeasy. It installed and worked smoothly without demand for activation. Almost a month later, I received a request for activation within 4 days. Follo... See more


Company details

  1. Computer Software Store

Written by the company

Flixeasy is designed to provide customers with genuine software keys. We are a trusted Microsoft partner and only sell 100% guaranteed Microsoft software.


Contact info

4.1

Great

TrustScore 4 out of 5

637 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 2% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

They sold me a bogus version of Excel…

They sold me a bogus version of Excel that worked twice then said it could not be verified and was likely counterfeit. I reentered the verification code, and it no longer worked. I paid 30 bucks for a program I got to use twice. Screw you Flixeasy. More like Scameasy. AVOID. If its too good to be true, it must be Flixeasy.

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Worth Buying from Flixeasy

I have used Flixeasy in the past to buy MS Office, I have recevied great support from them recently. If you need MS software products, they will provide you with excellent support after sales. I would recommened Flixeasy.

March 14, 2026
Unprompted review
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Rated 1 out of 5 stars

False charges,

I was tying b purchase.a one month subscription for MS Office. I didnlt get the subscription but was . charged $$12,08 by Ms and $19,08 by FLIXEASY. I would please like a refund.Thank you kindly fo your attention this matter..

Regards
Mel Movold

February 22, 2026
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Rated 5 out of 5 stars

You delivered the product as stated.

You delivered the product as stated.
The only problem I have run into is when I purchase a 5 computer license and install it on a PC, the next time on different PC Microsoft state's that the license has been used max amount per the license

February 22, 2026
Rated 5 out of 5 stars

Top notch customer service!

Had trouble at first, then found out I had to log into google. Mix-up with keys, but was handled quickly and efficiently by customer service. Everything runs smoothly now.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

FLIXEASY - RECOMMENDABLE

I made a purchase, and received my product key immediately. They not scammers. I had some glitches loading but the customer support via email responded and resolved all issues👍🏻They actually quite helpful with good after care service.

March 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Windows 10 Pro Upgrade

My experience was excellent with Flixeasy. The staff provided the guidance needed to upgrade and install Windows 10 Professional. Dealing with operating systems sometimes can be intimidating, but Flixeasy gave me the confidence to complete the task. The quality of service and speed of response were truly deserving of the five-star rating. The price was very competitive. Keep up the good work.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very Good Customer Service on an Office installation issue

In January I bought a 2024 Microsoft Office program from Flixeasy with licenses to install it on two computers. There is no expiration for the installation so I should be able to use it for several years until it eventually becomes obsolete.

When I received the software (online) from Flixeasy I was given a code to enter to validate it. Unfortunately a few days ago I began to get messages when I opened any of the Office programs saying that my software was not validated and it would stop working after a few days.

I contacted Flixeasy via email and they asked me for screenshots of the messages I had received. We ended up going back and forth a couple of times but they were very understanding and helpful. After two days I had the codes I needed to successfully validate the software and now it works fine with no messages.

The customer service was provided very willingly and they were very responsive over two days until the problem was resolved. I appreciated their willingness to stick with it until the problem with the software was resolved. Very happy with the way they handled it and would recommend them highly.

February 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Support!

Great Support!
The email support I received relating to installation problems was fast and accurate. They quickly resolved my issue.

February 19, 2026
Unprompted review

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