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Flixy Reviews 633

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TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 570 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting that the support team is helpful, professional, and quick to respond to queries. Many people appreciate the short wait times to speak with a live agent and the polite, understanding approach of the staff. The ordering process is often described as easy and straightforward, with a well-constructed website that makes it simple to understand what is being purchased. However, some people were dissatisfied with the product itself, mentioning that it did not meet their expectations or function as advertised. Issues such as difficulty navigating, slow performance, or the product not working with their existing devices were occasionally reported. Some customers also found the ordering process to be tricky due to multiple pop-ups for additional products, leading to a feeling of being pressured to buy unnecessary add-ons.

What people talk about most

Product

Clients share ambiguous opinions on the product. Many reviewers express disappointment, stating the product... See more

Order

Consumers find the ordering process to be ambiguous. While many reviewers report that ordering is easy and... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers found the setup and navigation... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the promptness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

During process of hooking up very difficult to navigate a nd shut off and on. Come to find out we all have Smart TV’s which worked great once stick was taken out. So found the expensive way we don’t... See more

Rated 4 out of 5 stars

Just ordered 3 fire sticks. Haven't received them yet, so can't review the product. However, I didn't like the multiple pop'ups during the ordering process to try to get me to order more products.

Rated 4 out of 5 stars

My purchase was not great but my experience with the support team has so far been good. They have responded quickly to my queries. My purchase was disappointing. I had already purchased once before fr... See more

Rated 4 out of 5 stars

I spent several hours trying to get it hooked up to the internet. I never got it hooked up. I do not know if it was because it was an apple device. I even followed the instructions that was sent to m... See more

Company details

Written by the company

Flixy TV Stick is a compact, plug and play device that instantly transforms any television with an HDMI port into a complete smart entertainment hub. Simply connect it to your TV and Wi Fi to unlock access to thousands of TV channels, streaming platforms, movies, shows, and apps in minutes. Designed as a cost effective alternative to traditional cable and multiple streaming subscriptions, Flixy TV Stick provides broad access to entertainment with a one time purchase and no recurring monthly fees. It offers access to a wide range of live channels, trending platforms, the latest movies and TV shows, and even built in games for the whole family. Flixy TV Stick is also a practical solution for upgrading older televisions. Instead of buying a new smart TV, you can quickly turn your existing screen into a modern entertainment center with smooth navigation and easy to use features. Compact, portable, and simple to install, Flixy TV Stick delivers convenient home entertainment without complicated setup or long term contracts. Enjoy flexible viewing options and instant access to digital content from one small device.

Contact info

4.1

Great

TrustScore 4 out of 5

633 reviews

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1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Not satisfied with purchase

I don’t feel like your company did anything wrong, it is just the product does not meet my expectations. The video quality on the stick was not near ultra 4k or 1080 full hd. I was not pleased with the space distribution either, I was getting messages about being near full on space and it was less than 1% full! I had to try the product out or how else was I supposed to know I was not happy with the purchase. I tried it, I did not like it and I want my money back, it has been less than 30 days since receiving the device. I thought the stick was slow also, the adds stated the stick was fast and works flawless, that was not my experience. It was slow, delayed operations after clicking or selecting an option. Very slow!

May 10, 2026
Unprompted review
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Reply from Flixy

Hello Anthony,

Thank you for sharing your feedback, and we're saddened to hear that Flixy didn't meet your expectations.

Your concerns regarding product quality are important to us. After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.

If you have any further questions, don’t hesitate to reach out again.

Have a lovely rest of the day,
Ron from Flixy

Rated 4 out of 5 stars

During process of hooking up very…

During process of hooking up very difficult to navigate a nd shut off and on. Come to find out we all have Smart TV’s which worked great once stick was taken out. So found the expensive way we don’t need anything to enjoy even more programs that are available. And the 2 tv remotes I purchase thought would go with the stick my installer said are completely useless.
Thank you Richard Radei

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to order now I just have to…

Very easy to order now I just have to wait till he gets here. I'm really hoping that this does exactly what it says it does cuz I'm really tired of paying for streaming services all the time. And if it does then I will add to my review.

May 7, 2026
Unprompted review
Rated 3 out of 5 stars

The product did not function as advertised

The product did not function as advertised. TV apps did not automatically populate for streaming as expected. Further sign-ins and purchases were necessary.

May 7, 2026
Unprompted review
Flixy logo

Reply from Flixy

Hello Deb,

Thank you for sharing your feedback.

What you described is not at all the level of service we aim for, and we're saddened to hear that Flixy didn't meet your expectations.

Your concerns regarding product quality are important to us. Our record shows that you already contacted us in the meantime, and an agent has already replied to your request and offered you a solution.

If you have any further questions, please don't hesitate to get in touch with us again.

Best regards,
Ron from Flixy

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