During process of hooking up very difficult to navigate a nd shut off and on. Come to find out we all have Smart TV’s which worked great once stick was taken out. So found the expensive way we don’t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything seems to be good but I haven't received the items to make sure if it's what it advertises it as being. The thing I didn't like about the ordering process was that after I initially placed... See more
My purchase was not great but my experience with the support team has so far been good. They have responded quickly to my queries. My purchase was disappointing. I had already purchased once before fr... See more
I spent several hours trying to get it hooked up to the internet. I never got it hooked up. I do not know if it was because it was an apple device. I even followed the instructions that was sent to m... See more
Company details
Written by the company
Flixy TV Stick is a compact, plug and play device that instantly transforms any television with an HDMI port into a complete smart entertainment hub. Simply connect it to your TV and Wi Fi to unlock access to thousands of TV channels, streaming platforms, movies, shows, and apps in minutes. Designed as a cost effective alternative to traditional cable and multiple streaming subscriptions, Flixy TV Stick provides broad access to entertainment with a one time purchase and no recurring monthly fees. It offers access to a wide range of live channels, trending platforms, the latest movies and TV shows, and even built in games for the whole family. Flixy TV Stick is also a practical solution for upgrading older televisions. Instead of buying a new smart TV, you can quickly turn your existing screen into a modern entertainment center with smooth navigation and easy to use features. Compact, portable, and simple to install, Flixy TV Stick delivers convenient home entertainment without complicated setup or long term contracts. Enjoy flexible viewing options and instant access to digital content from one small device.
Contact info
Lithuania
- support@flixyshop.com
- flixyshop.com
4.1
Great
668 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
VERY SIMPLE INSTRUCTIONS
Veryu sim;ple instructions. Older seniors will indeed enjopy the simple installation and operation. /thank ayOU
May 14, 2026
Unprompted review
Did not meet my expectations
May 14, 2026
Unprompted review
The product failed right out of the box
May 11, 2026
Unprompted review
Reply from Flixy
Hello Mike,
Thank you for sharing your feedback, and we're saddened to hear that Flixy didn't meet your expectations.
Your concerns regarding product quality are important to us, and we want to learn more about your experience with Flixy. To address it, we have assigned an agent to review your case. Please keep an eye on your inbox for further assistance.
Best regards,
Ron from Flixy
does not work on old tv
order item not was expected
directions for item ordered, totally worthless
item sales pitch very incomplet
customer service once once reached was helpful
May 12, 2026
Unprompted review
She agreed to give me instructions on…
She agreed to give me instructions on how to return the item
May 12, 2026
Unprompted review
Easy to understand how to order
Easy to understand how to order. If it works it will pay for itself in two months.
May 11, 2026
Unprompted review
alot of offers
May 11, 2026
Unprompted review
the product was slow and lagging with…
the product was slow and lagging with my TV, thought this product would help an old tv but didn't.
Will be purchasing a smart tv.
After fighting with Flixy .com for a few days, they will not refund my full refund.. I keep getting the run around with their AI respnces after contacting them on the phone...
This is the coversation i get from them as they stall to refund my money...
Peter (Support)
11:23 AM (2 hours ago)
to me
Your request (3004706) has been updated. To add additional comments, reply to this email.
Hello again,
Thank you for getting back to us.
Our rules for the item return dictate, that to be eligible for a refund you must send the items back to us within 30 days after receiving them. The items have to be unused/undamaged and in the original packaging you have received them in. In addition to that, the cost of returning the items will also have to be covered by you as stated in our Terms & Conditions.
To avoid all this trouble and extra expenses we would be glad if you kept the items you received and, if you would agree, we would issue an instant refund to you for the 25% 45.85 USD of the whole order value! If this option seems acceptable for you, please let us know and we'll do it right away :)
If you have any questions or need any other help - please feel free to reply to this email :)
Peter ll Customer Service Representative
[DEVXR9-X5XM6]
3
Anj (Support)
1:20 PM (18 minutes ago)
to me
Your request (3004706) has been updated. To add additional comments, reply to this email.
I've contacted my manager once more and I managed to increase the refund for you to 70% of the whole value. As mentioned before, I really believe this would be a great option as you wouldn't need to worry if the items you send back are damaged or if the items are in the original, undamaged packaging. And, of course, you won't need to pay shipping fees :)
Perhaps this option suits you better? Let me know what you think!
Customer Service Representative | Anj
[DEVXR9-X5XM6]
Sal
1:37 PM (0 minutes ago)
to Support
No!
Let Me speak to a REAL person on the phone!! I want my FULL REFUND.
I want a manager to call me back at my phone number xxx-xxx-xxxx ASAP!!
May 7, 2026
Unprompted review
Reply from Flixy
Hello Sal,
Thank you for the review.
We'd like to learn more about how Flixy can better suit your needs. As we could not locate your Flixy order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Ron from Flixy
When I got my order I received two sets…
When I got my order I received two sets of the product. Very expensive. I didn’t realize this was like a Roku which I have. I couldn’t get the thing to work. I ordered with payment to my PayPal account. They refused payment and routed it to my bank account. When I talked to Ms Russell in customer service she said they would send the money to the payment source I ordered with.
I called PayPal and they said if it was made out to them they would put it on my account. This is definatly a flaw in the customer service process. I should not have to loose $567 from my family account. I would not recommend this company to anyone.
May 11, 2026
Unprompted review
Reply from Flixy
Hello Darla,
Thank you for sharing your experience. We're saddened to hear Flixy didn't meet your expectations.
We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. Your case has been escalated, and an agent will be in touch shortly.
Please keep an eye on your inbox for our follow-up.
Kind regards,
Ron from Flixy
Reply from Flixy
Hello John,
We want to clarify that we are a legitimate business. We ship real orders, and we have a clear return and refund policy in place.
That said, we'd like to learn more about your experience with Flixy. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Ron from Flixy
Excellent product customer Service
May 11, 2026
Unprompted review
Easy to order
May 11, 2026
Unprompted review
Not satisfied with purchase
I don’t feel like your company did anything wrong, it is just the product does not meet my expectations. The video quality on the stick was not near ultra 4k or 1080 full hd. I was not pleased with the space distribution either, I was getting messages about being near full on space and it was less than 1% full! I had to try the product out or how else was I supposed to know I was not happy with the purchase. I tried it, I did not like it and I want my money back, it has been less than 30 days since receiving the device. I thought the stick was slow also, the adds stated the stick was fast and works flawless, that was not my experience. It was slow, delayed operations after clicking or selecting an option. Very slow!
May 10, 2026
Unprompted review
Reply from Flixy
Hello Anthony,
Thank you for sharing your feedback, and we're saddened to hear that Flixy didn't meet your expectations.
Your concerns regarding product quality are important to us. After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.
If you have any further questions, don’t hesitate to reach out again.
Have a lovely rest of the day,
Ron from Flixy
Customer Service was very prompt
May 10, 2026
Unprompted review
Seems like a great deal so l guess I’ll…
Seems like a great deal so l guess I’ll find out!
May 10, 2026
Unprompted review
I was able to ask for a refund without…
I was able to ask for a refund without any hassle
May 10, 2026
Unprompted review
Flixy stix
Customer service was helpful. Instructions for installing ould be clearer
May 9, 2026
Unprompted review
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