Shipment for the preordered sidewinder motor was faster than expected, overall really happy with this shop! Bought several items online and at events on their booth. Communication is usually fast an... See more
Company replied
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Floatlife Europe team is very kind and precise when giving tou all the information and guidelines about the products and the order, I had some questions and they asked me almost in a couple of hour... See more
Company replied
Best customer support ever. Real human interaction. Still waiting for my order, but i trust the company,
Ordering : 10/10, fast picking, fastly shipped to me Delivery : here are a few things wrong at mondial relay, the point I picked out was not the point on the label. ( Then I got a message I had to... See more
Company replied
Company details
Written by the company
The Float Life Europe is a online and a physical store based in Lyon, France. We offer different services such as: European dealer for The Float Life products, and a Onewheel Service Center. Reach out to us for any of your Onewheel needs and we're here to help ! Float on, my friends :)
Contact info
33 rue de la claire, 69009, Lyon, France
- floatlife.europe@gmail.com
- floatlife-europe.com
4.6
Excellent
291 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Float Life Europe
Thanks a lot Philo for the cool review on your experience with us ! We're happy that you appreciate the love and care we put into orders.
Wish you some great rides !
Float on, my friend :)
Ben
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Reply from The Float Life Europe
Thanks a lot Magnus for your review, wishing you some great rides and a wonderful summer !
Float on, my friend :)
Ben
Again
Again: super form and funktional gripples. Makes my fugineers funwheel with its unstable stompie foot bad reliable and top notch.
Always pared with vibe and kindness of the float live crew.- love it.
July 24, 2024
Reply from The Float Life Europe
Thanks a lot Lutz for the super feedback on your new experience with us ! Always a pleasure to read your appreciation of our work !
Float on, my friend :)
Ben
Benoit is amazing
Benoit is amazing. He will do everything he can to make sure you get everything you need as quickly and efficiently as possible and always with a smile.
July 19, 2024
Reply from The Float Life Europe
Thanks a lot Mark for the positive review on your order and experience with us ! We wish you some awesome riding this summer !
Float on, my friend :)
Ben
Reply from The Float Life Europe
Thanks a lot Piotr for you feedback on this tire ! Wishing you some awesome rides this summer 🤙
Float on, my friend :)
Ben
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Reply from The Float Life Europe
Thanks a lot Chris for the positive feedback on your experience !
Wish you some great rides this summer 🤙
Float on, my friend :)
Ben
Reply from The Float Life Europe
Thanks a lot Samur for the positive feedback on your experience ! We wish you some amazing rides this summer !
Float on, my friend :)
Ben
Way better than the French Official OW…
Way better than the French Official OW service ! Keep going and Float On guys!
June 25, 2024
Reply from The Float Life Europe
Thanks a lot Damien for the super positive review on your experience ! We do our best for the community, always with passion ! Wishing you some awesome rides !
Float on, my friend :)
Ben
Reply from The Float Life Europe
Thanks a lot James for the positive review on your order ! Wishing you some awesome rides this summer !
Float on, my friend :)
Ben
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Fast Shipping and nice staff
I was impressed with the extremely fast shipping! Additionally, the staff went above and beyond by including a thoughtful note with my package. Such a nice personal touch. Thank you so much for the excellent service!
May 27, 2024
Reply from The Float Life Europe
Thanks a lot Benoit for the positive review on your shopping experience with us ! We wish you all the best on your Onewheel this summer !
Float on, my friend :)
Ben
TFL pint trail grip
I ordered the TFL pint grip for trails (20 grit) and it has been working out wonderfully for me. Fast shipping, correct prices. Can't complain about anything. Also really fun touch to have your own TFL tape on the package and to include stickers, even on a small order, really makes it feel like you, the customer are appreciated!
May 19, 2024
Reply from The Float Life Europe
Thanks a lot Toon for such a positive review. This is a great pleasure to read your satisfaction. As you said, we do a lot to make you feel special when you order with us. We now wish you to have a lot of great adventures on your Onewheel !
Float on, my friend :)
Ben
Awesome customer service
Awesome customer service, fast shipping, everything was top notch!
May 16, 2024
Reply from The Float Life Europe
Thanks a lot Gabriel for your review ! Wishing you some great rides and see you soon !
Float on, my friend :)
Ben
2 days later i got a pack of love;)
2 days later i got a pack of love;)
thx for the kush wide. it s doing a good job!
April 16, 2024
Reply from The Float Life Europe
Thanks a lot York for the positive review ! Wishing you some awesome rides !
Float on, my friend :)
Ben
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Reply from The Float Life Europe
Thanks a lot Richard for your positive review, thank a lot for your patience with this case, wishing you some great rides ahead !
Float on, my friend :)
Ben
Very quick and friendly
April 24, 2024
Reply from The Float Life Europe
Thank you very much Nick for the positive review ! Wishing you some great rides this summer !
Float on, my friend :)
Ben
Reply from The Float Life Europe
Thank you Markus for your positive review ! We wish you to have a lot of fun on your Onewheel !
Float on, my friend :)
Ben
Amazing products and kind personnel!
April 9, 2024
Reply from The Float Life Europe
Thank you very much for the positive review ! Wishing you some awesome rides and a lot of fun !
Float on, my friend :)
Ben
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Amazing customer experience
Amazing customer experience, small note made my day and I will definitely order again from this website 💯%
I accidentally deleted my original review which is why this one is so short.
March 29, 2024
Reply from The Float Life Europe
Thank you very much Sebastian for this super warm review, we are stoked to hear your experience was smooth 🤙
Wish you some great rides !
Float on, my friend :)
Ben
The Float Europe Rocks
Great costumer service, I recommend Float life for your future Onewheel upgrades. Thank you Ben.
March 22, 2024
Reply from The Float Life Europe
Ricardo, thank you for taking time to write a review even if it's negative.
I think that we need some clarification on the situation and maybe raise one point. We sent you an email with all the details of your order being on hold for a product momentarily out of stock, giving options to move forward with this. Maybe that our emails went to your scam, so we just sent you another email to address the situation smoothly.
We do care a lot about customer experience and we want to do the maximum for the riders and the development of the sport in Europe.
As the sole operator of Float Life Europe, there are times when I become swamped and can get more request that I can handle, giving some delay. But saying that we are a scam is not correct. Your money is secured, your order will be delivered or refunded as you wish but never stolen from you.
Looking forward to hearing back from you.
Float on, my friend :)
Ben
Reply from The Float Life Europe
Thanks a lot Hubert for this positive feedback ! Wish you great fun on your board !
Float on, my friend :)
Ben
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