FLOLAB Reviews 989

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, particularly the screen protectors, noting their durability, smooth feel, and effective anti-reflective properties. The installation process is often described as easy, with some users highlighting features like dust removal stickers and bubble-free application. The lifetime warranty is a significant draw for many, providing confidence in their purchase. Reviewers also frequently praise the customer service for being responsive, patient, and helpful. However, some people were dissatisfied with the product's quality, reporting issues such as screen protectors scratching or cracking quickly, and cases deteriorating. A few customers also experienced difficulties with product compatibility, especially with certain phone cases, leading to issues like air bubbles. There are also concerns regarding the warranty replacement process, with some users finding it difficult to get replacements shipped or experiencing long delays and unresponsiveness from customer service when trying to claim their warranty.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and performance. Many customers praise the high-end... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the high quality of the glass, the... See more

User experience

People report ambiguous experiences with user experience. Many reviewers praise the easy installation,... See more

Warranty

Consumers find warranty to be ambiguous. Many reviewers praise the lifetime warranty, describing it as fast,... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While many customers praise the customer service... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I've been a FLOLAB customer for a long time and used to receive my orders in about 3-5 days. This time, it took over 14 days. For the price these cost, waiting 2-3 weeks for a screen protector is u... See more

Company replied

Rated 2 out of 5 stars

It seems that flolab does not want honest reviews on their website. I criticised the tri fusion case for the iphone 15 pro for its material that is scratching very fast after purchase. I would rate th... See more

Rated 2 out of 5 stars

Overpriced screen protector IMO. I baby my phone, that said, it's had maybe 2 minor drops since I got it, and the screen protector, 2 months ago. Minor scratches appeared on the protector almost... See more

Rated 2 out of 5 stars

The glass material seems superb. But it produces bubbles that are impossible to get out. I've just installed it on a brand new iPhone, removed the original screen paper and immediately put on the flol... See more

Company replied


Company details

  1. Cell Phone Accessory Store

Written by the company

Embarking on a Journey to Deliver Exceptional Products for the People Drawing from our extensive experience sourcing products for some of the world's most renowned brands, we felt inspired to establish our own unique mark as a distinguished, people-centric brand in the marketplace. At FLOLAB, we bring you a diverse array of outstanding products that not only look fantastic but also perform impeccably, setting us apart from other emerging brands. Our mission, rooted in the fusion of simplicity and technology, led to the birth of FLOLAB—FLO symbolizing movement and LAB representing innovation. We recognize the challenges faced by customers in navigating a market filled with grandiose promises and unfulfilled expectations. That's why we're here to redefine the norm by delivering the most cutting-edge products at unmatched prices, all while prioritizing our customers' needs. So, let's embrace the FLOLAB revolution together—join us today at flolab.io and discover a world of innovative excellence, crafted with you in mind.


Contact info

3.2

Average

TrustScore 3 out of 5

989 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 24% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Customer Support Terrible

I got their phone case for the iphone 17, screen protector and camera protector. They use the cheapest delivery services possible so my camera protector got delivered to the wrong address, I had photo evidence that the driver went to the wrong place. I still don't have a resolution to this and it has been over 2 weeks since contacting their support. The phone case and screen protector is nothing special, could've got a case off of amazon for half the price.

February 16, 2026
Unprompted review
FLOLAB logo

Reply from FLOLAB

Hi there,
I hope you are doing well.
Upon checking, it seems that the misdelivered issue has been resolved.
Could you tell me what else we can do to help you?
Best regards,

Rated 2 out of 5 stars

Boss-level bubbles. Impossible to defeat.

The glass material seems superb. But it produces bubbles that are impossible to get out. I've just installed it on a brand new iPhone, removed the original screen paper and immediately put on the flolab installation kit. It was all dust-free as I wiped and blew it all of with pressurized air. Still there are bubbles which just won't go away.

February 13, 2026
Unprompted review
FLOLAB logo

Reply from FLOLAB

Hi there,

Thank you for sharing your experience and for your detailed feedback.

We're glad to hear that you found the glass quality to be good, but we're sorry to hear about the bubbles you experienced during installation. Even with careful installation, small bubbles can sometimes appear if there is microscopic dust, slight alignment shifts, or trapped air during the application process.

In many cases, smaller bubbles may gradually disappear within 24–48 hours as the adhesive settles. However, if the bubbles remain or affect usability, our support team would be happy to take a closer look and assist you further.

Please feel free to contact us at hello@flolab.io and, if possible, share a photo or short video of the bubbles so our team can review the installation and help provide the best solution.

Thank you again for your feedback.

Best regards,

Rated 5 out of 5 stars

Easy to install

Product was easy to install except for one small thing, pulling the tab. Instructions were clear.
Took a long time to get the product but it was not an issue for me.
The kit has everything you need to put on a highly rated screen protector.

February 12, 2026
Unprompted review
FLOLAB logo

Reply from FLOLAB

Hi there,

Thank you for sharing your feedback.

We're glad to hear the installation process was easy overall and that the instructions and installation kit were helpful. We also appreciate your note about the pull tab and will share this with our team.

Thank you for your patience with the shipping and for your support.

Best regards,

Rated 5 out of 5 stars

Don’t think of it just buy

First of all I think it’s in if the best tempered glass out there . Secondly for some bucks they send you new for free if it breaks , I am reviewer from Greece and I recommend it 1000%

February 12, 2026
Unprompted review
FLOLAB logo

Reply from FLOLAB

Hi there,

Thank you for the great feedback and for recommending our screen protector. We’re glad to hear you’re enjoying it and that the warranty program has been helpful.

We really appreciate your support and recommendation.

Best regards,

Rated 1 out of 5 stars

Unresponsive and Fraudulent

I ordered a screen protector on January 16th (2026). After 10 days of not receiving an update about the shipping, I contacted FLOLAB using their only provided contact method, an email address, asking for a status update. No response. FLOLAB failed to advertise that they ship your order directly from China using a Chinese shipping company (GOFO) that is poor at providing shipping progress. Expect long delivery waits with no communication nor updates about its shipping progress.

Package was eventually delivered on January 29th - nearly two weeks after I submitted my order - by a rando dude in an unmarked car w/o a uniform on.

Four days after delivery, I contacted FLOLAB requesting to return the order and receive a refund as I mistakenly ordered the incorrect screen protector - FLOLAB advertises returns and refunds as part of their return policy. Again, no response.

By FLOLAB never responding to my inquiries and honoring their advertised return policy, they are unresponsive at best and fraudulent at worst.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Flolab Experience

After looking at a number of videos and ratings I decided to purchase a Flolab nanoarmour onetimepro screen protector and Flolab camera protectors for a new iPhone. All arrived in excellent condition. Installation was reasonable. I have previously always used Otterbox cases and had already purchased a new Symmetry case. The Flolab website had noted that the Otterbox Defender was not compatible. The Symmetry case caused immense bubbling at the protector top edge. I then purchased the Flolab surtech case after receiving quick solid answers from Flolab to a few concerns I had. Again the case arrived in excellent condition and has taken care of all the edge bubbling issues. I have been very pleased with the Flolab products and experience.

February 6, 2026
Unprompted review
FLOLAB logo

Reply from FLOLAB

Hi there,

Thank you for taking the time to share your experience.

We're glad to hear everything arrived in excellent condition and that the installation went smoothly overall. It's great to know the Surtect case resolved the edge bubbling and that our team was able to assist you quickly with your questions.

We truly appreciate your support and are happy to hear you’ve been pleased with the FLOLAB products and overall experience.

Best regards,

Rated 2 out of 5 stars

weird

It seems that flolab does not want honest reviews on their website. I criticised the tri fusion case for the iphone 15 pro for its material that is scratching very fast after purchase. I would rate the case with a 4/5 but if Flolab can‘t stand criticsm, I give the company an honest 2/5. Their price policy is still worth mentioning because you get what you pay for. But if you offer reviews on your website, you must stick to it.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Only good to say

Only good to say. I’ve been buying their screen protectors for a couple of years now for both my wife and I. Their warranty service is really nice, offering a one-time replacement per purchase. So you can get a replacement once for the price of shipping. That’s a really nice service model and the support team is very helpful. The product in itself is also very good. Highly recommended company.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Poor Quality Screen Protector , SCAM Stay away

Bought a Iphone17 Pro AR Privacy screen protector and within 1 month, i am now asking for my 3rd Screen protector, 1st one had bubbles during install which never went away, 2nd had chip on top corner after a mere 2 feet drop on a wooden floor, now when i go for warranty claim for the 3rd , they are asking me more for the shipping charges which used to £7 , now asking for £9.95.

I had used Spigen for years now , barely had to change. I truly believe the quality of this product is awful compared to others Specially when you take into account the price you pay.To begin with you pay £37(Including Shipping), and 2nd one costed me Another £7.20 in Shipping and now 3rd one they are asking £9.95, so like £54 for set of 3 . Wow it would be better to have apple accidental cover rather than just buying these inferior quality screen protector. I fell for this brand after all the marketing hype and it now clearly looks like they were all paid for .

January 26, 2026
Unprompted review
Rated 2 out of 5 stars

Poor customer service

The screen protector is okay, over the 2 years of hearing them ive sent them about 7 emails. NONE of which i have gotten an answer to. I want to claim my lifetime warranty and AGAIN no damn answer. One of the poorest customer service companies ive encountered.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

This was my first Anti-Reflective…

This was my first Anti-Reflective screen protector and didn’t have too much of an expectation but it does make a meaningful difference opposed to standard screen protectors.

It feels as those I can truly just see my phones screen and what’s happening without reflections getting in the way.

The screen protector also feels smooth and my fingers just glide across the screen.

All in all, this is a 10/10 product, you do pay for it but it’s worth it.

Especially getting limited life time warranty.

Highly recommend.

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

FALSE HYPE ON SOCIAL MEDIA, ITS A SCAM

DONT BUY FROM THEM! After some in depth research I came to the conclusion that this company creates false hype by affiliation through social media personalities. They have a thing on their site where they seek active promotion from social media personalities. The majority of youtube videos out there make their products look really good, however none of that aligns with what the people write on reddit etc. Furthermore they do have a "Reviews" section on their site where they list tons of only 5 star reviews which are very repetitive and obviously faked. Also I'm convinced that many 5 star reviews here on Trustpilot are fake. It seems like the fact that people complain about terrible customer service requires tons of 5 star reviews proposing the exact opposite (good customer service) which seems unrealistic and staged because if a company was good, customer support would not be needed to be mentioned in any review ever.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Simple installation and Superior protection

I came across FloLab from a YouTuber (MobileReviewsEh!) that tested several iPhone cases and screen protectors—demonstrating that FloLab was the best of all that were tested. Shipping was quick, price is reasonable and the installation was super simple. The privacy screen protector shields from prying eyes while not darkening the phone screen’s regular view so much that it is difficult to see like other privacy screen protectors I’ve used in the past.

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order

I placed an order. Few days later checked order status. It said there were 2 shipments the same order number? One said order ready to ship, other one said cancelled. Tried to send message with pics of BOTH “orders” and I could only upload one pic. AND it kept saying wait so I don’t know if message when through. I will order from another company.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

TWO deep scratches and I've only had…

TWO deep scratches and I've only had this a couple of weeks. My phone hasn't been anywhere besides my house. I wrote a few days ago and have not heard back. I tried calling the phone number and it doesn't go through. I want to hear back from you. I want a full refund.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Scam Stay Away

Do not worry about the product quality. It won’t get to you. After a months worth of communication with the company support and shipping company, I have yet to receive my products.

This company is a scam. Stay Away

January 8, 2026
Unprompted review

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