Flooring King Reviews 

2,297
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 915 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that items arrive on time and in good condition, often with helpful couriers. Many people appreciate the high quality of products and competitive pricing, finding the ordering process straightforward and supported by excellent customer service from knowledgeable staff. However, some customers also noted occasional delivery delays or issues with items not being in stock as advertised. A few people experienced receiving damaged items or found the product's quality or color was not as expected, sometimes leading to installation difficulties or unsuitability.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently praising the quick delivery times and the... See more

Product

Customers had positive experiences with product, often praising the great quality and appearance of the... See more

Service

Clients share positive opinions on service, with many reviewers describing it as "first class" and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Price

People report positive experiences with price, often noting that prices are good, great, or even the best on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Fooring King three times - all for urgent deliveries. Each time the items have arrived on time, in good condition and via courteous couriers. Having spent almost a year with an extension b... See more

Company replied

Rated 5 out of 5 stars

Excellent company to buy from. Bought Quickstep flooring on two occasions. Second time one pack was damaged in transit but flooringking quickly sent out a replacement pack with no quibble. I would def... See more

Company replied

Rated 5 out of 5 stars

Chose Flooring King for the great prices, was pleased to find they also have super helpful phone support for questions. Also had a query on timings for the delivery as had had no contact from the deli... See more


Company details

  1. Flooring Store
  2. Home Improvement Store
  3. Wood and Laminate Flooring Supplier

About Flooring King

Written by the company

Why Flooring King?

At Flooring King, we are your one-stop destination for a diverse range of flooring solutions, from LVT and Engineered Wood Flooring to Laminate, Carpets, Carpet Tiles, Sheet Vinyl, Safety Floor, and essential Accessories.

Based in the UK

Proudly based in the UK, we are driven by our promise to deliver unbeatable online prices. What's more? Enjoy free next-day shipping on all orders over £350.

Customer Service

Our exceptional customer service team is always at your service, ready to assist with any flooring-related inquiries or issues you might face.

Domestic & Commercial

Catering to both domestic and commercial clientele, we're here to ensure your flooring needs are met with precision and excellence. Welcome to Flooring King, where quality meets affordability.

Shop By Flooring


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,297)

906 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. I’ve ordered Flooring from them, the delivery was really fast, and the quality of the flooring was great. I will be ordering from them again.

July 2, 2026
Rated 5 out of 5 stars

Brilliant service

Brilliant service - floor tiles ordered arrived by next morning which was fantastic. Tiles exactly as described. Adhesive was very good.

July 6, 2026
Rated 5 out of 5 stars

The products were delivered on time

The products were delivered on time. The chap delivering them was cheerful and polite.
I had an issue where I didn't read the information saying the product would be delivered to the kerb side. I had my delivery to the only place I knew where someone would be, dad's retirement apartment's. They certainly couldn't lift the items and it wasn't fair on me expecting this. Flooring King made sure I was informed before the delivery so I could arrange to be there to collect them during a break at work.
I have just finished laying the floor and it looks great.

June 18, 2026
Rated 4 out of 5 stars

Delivery was hardwork

Easy to order. However once ordered and the delivery date chosen, a non working day for me,I had an email from the delivery company pushing the delivery back a day. So now I was working, but could work from home. On the morning the delivery driver called to say he couldn’t get his lorry close and could he get it delivered the next day. I sad no, as I would be working from the office. Driver said he could leave it at the gate. I said it would be raining and he suggested putting a tarpaulin over it. I asked where he was to try to resolve the issue and he told me he was near the m275. I don’t believe he even attempted to come down the road. I advised the driver that I had a service road at the back of my house. Sounded like the driver really didn’t want to come but when I said a bin truck cans reverse into the service road so he should
E able to. He came and left the pallet at my back gate while it was raining. Did not offer to help put it in my shed. Now I have two pallets in my garden as I could t unload quickly enough. I realise this may not be Floorking service but it was all part of the experience. Looking has been fine

July 2, 2026

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