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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently describing them as effective and transformative, making surfaces look brand new. Many people praise the quality of the products and the quick delivery service, highlighting the ease of ordering and fast dispatch. However, some customers experienced issues with product effectiveness, noting that certain stains or spots remained after use. A few other people also felt that the product did not meet their expectations regarding specific finishes, such as a "glossy wet look." Additionally, some reviewers mentioned problems with delivery schedules, citing delays from the courier service.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the effectiveness and ease of use,... See more

Quality

Users describe positive interactions with quality, consistently praising the effectiveness of the products.... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We inherited a rather drab looking travertine kitchen floor when we moved house. Ordinary floor cleaners didn't have any effect. On first using this product I didn't think it had made any difference... See more

Rated 5 out of 5 stars

Firstly, great ordering and quick delivery, straight from their website, not Amazon. Product has worked an absolute treat, removing rust stains left by some used sparklers on our cream patio!

Rated 5 out of 5 stars

Very happy to recommend their “Black Limestone Restorer/Sealer”. After extensive online research (and having read a few horror stories) we settled on this product to seal our new paving. We... See more

Rated 5 out of 5 stars

Easy to order, great communication, fast delivery & very easy to use products. We treated a damp patch in a concrete floor under carpet which recently appeared out of nowhere & used the penetrating fl... See more


Company details

  1. Cleaning Products Supplier

Written by the company

We provide professional natural stone floor and ceramic tiled floor cleaning, sealing and maintenance products for both the DIY and trade use markets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very helpfull staff when I asked about…

Very helpfull staff when I asked about what product to use to clean my limestone patio, was explained to me in detail and I was able to follow the instructions as they also e mailed me them.

The product I used has cleaned my patio and it looks very nice.

Thank you

July 9, 2019
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for your review and taking the time to so.

Rated 5 out of 5 stars

Excellent products would recommend

Excellent products. I used the black spot remover and Indian sandstone sealer colour enhancer. The black spot remover cleaned my slabs up much better than I expected and was pretty simple to use following the instructions. The sealer brought all the colours out like they were new and like when they are wet. I called before my purchase and Graeme gave me advise on which products to use and the correct way to use them. I found his advise very helpfull.
Overall the service,advise and products
I received far exceeded my expectations and my paving now looks fantastic because of them.

July 9, 2019
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for a great review.

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Rated 5 out of 5 stars

fantastic company to deal with

fantastic company to deal with, very helpful and good knowledge of products being sold unlike many other companies out there who just sell what is said on the tin,

Thanks again

June 13, 2019
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks glad the product worked for you!

Rated 5 out of 5 stars

Black Spot remover

After power washing my patio, black spots were left which couldn't be removed by the pressure washer.
After a little research it emerged that these were the spores of certain algae.
I bought Floorseal's Black Spot Remover on the evidence of various reviews but was still a little sceptical as to whether it was as good as reported. My fears were totally allayed after using it though. All the black spots have disappeared and my patio looks as good as new.
The product is very easy to use but I would recommend utilising a mask and gloves as the chlorine in the solution and its associated smell is quite strong.
To paraphrase another manufacturer it does exactly what is says on the website.

June 10, 2019
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for a great review - We make the product strong and effective unlike some companies who sell weaker cheap products. But yes we advise using gloves etc when using this product. It certainly removes black spot. You can follow on with an inhibitor or breathable sealer to finish the job.

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Rated 5 out of 5 stars

I purchased the Floorseal Sandstone…

I purchased the Floorseal Sandstone Sealer and can say that I found the product to be excellent, it brought out all the natural colours and sealed what is a very porous stone. I spoke with Graeme at their office who was very helpful not only on the product but also the do's and don'ts regarding the application. I will be purchasing their products for our front drive laid to block paving.

June 6, 2019
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Many thanks for your review of Floorseal Natural Stone Colour Enhancer Plus - Hope the weather has improved enough to get on with the Floorseal Patio Black Spot Remover Plus on your block pavers;)

Rated 5 out of 5 stars

Very helpful and used his experience to…

Very helpful and used his experience to advise on best product and how yup prepare the paving etc

Definitely with recommend

June 6, 2019
Unprompted review
Floorseal ltd logo

Reply from Floorseal ltd

Thank-you for your review, hope the Floorseal Black Limestone Restorer works out for you.

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