Floor Street Reviews 

1,501
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 845 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support provided by helpful staff members, who make the ordering process extremely easy and respond very quickly. People note that the flooring products are of outstanding quality and offer genuinely great value for money. Consumers also appreciate the prompt delivery service, frequently receiving samples and full orders right on schedule. Buyers highlight the useful advice on quantities and appropriate underlay, ensuring a smooth and straightforward purchasing experience. Reviewers mention that the platform is user-friendly and helps make home renovations completely stress-free.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding quality and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their flooring... See more

Delivery service

Customers report positive experiences with delivery service, highlighting prompt arrivals and helpful... See more

Staff

People report positive experiences with staff, highlighting helpful and responsive communication. Consumers... See more

Order

Consumers find order to be positive, highlighting a smooth and easy process supported by attentive staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went to six different flooring places before deciding to go with Floor Street. Not only did they have the colour we wanted but the customer service was first class. Sean went above and beyond to make... See more

Rated 5 out of 5 stars

We havent yet had our flooring delivered but wanted to take the time to share our experience so far. Since placing the order for our sample we have had the pleasure of being Sean’s customers. He’s b... See more

Rated 5 out of 5 stars

We needed flooring delivered to a new build which had no registered address yet. Contacted them by WhatsApp on a Sunday, got a quick response from Sean who was so incredibly helpful - he helped us ful... See more

Rated 5 out of 5 stars

Amazing! Ordered 60 square metres and due to us deciding last minute that we wanted to also do our utility room as we loved the floor so much along with the quality being outstanding.We last minute ne... See more


Company details

  1. Flooring Store
  2. Carpet Store
  3. Wood and Laminate Flooring Supplier

Written by the company

Best Flooring Company In The World. 🌎🚀 In Sunday Times Top 100 List & Birmingham Women's & Children's Hospital Partner ❤️ Follow us on Instagram @floor.street


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,501)

830 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service by Davinder

Great service by Davinder. Helped me with price, queries and could see was making extra effort out of working ours. As a parent, I know how hard that can be so nice work. Be back soon on the next project!!!

July 1, 2026
Unprompted review
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Rated 5 out of 5 stars

So far so good :)

After ordering some samples from Floorstreet, Davinder got in touch and has been incredibly helpful in arranging my order. I’m still waiting on the exact measurements, but thanks to their current promotion I was able to place my order now and delay delivery until August when it’s due to be fitted. They also gave me the flexibility to amend the quantity and delivery date nearer the time if needed, which has been really reassuring. Great customer service so far – friendly, helpful and accommodating. Looking forward to the finished result!

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent flooring and great service

Lovely quality flooring and excellent customer support. I had a few questions so raised a query via WhatsApp. Floor Street were quick to reply and very professional. My London Oak flooring arrived on time and was delivered with care.

We laid the floor ourselves after watching the ‘how to’ video on the website. We are thrilled with the finished result and will be buying more for the rest of the house.

April 2, 2026
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Rated 5 out of 5 stars

Very helpful Staff, Beautiful flooring.

Having previously ordered flooring with another company and being let down massively to which I lost out on money. I was skeptical about ordering more with an online company. I was kindly assisted by Davinder when ordering samples of different flooring and again throughout until I made an order and even with my order being delivered today. He couldn’t be more helpful and I have received exactly what I wanted. I can’t wait to get the flooring down in my new room. Thank you Davinder! 🤩 can’t wait to order my next batch already!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service 10/10

I contacted Floor Street before ordering to ask a few questions and Sean couldn’t have been more helpful. The replies were instant and the help provided was great. Thanks Sean!

June 29, 2026
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Rated 5 out of 5 stars

Davinder 5*

Incredible help from Davinder, he answered all of my questions with a quick response and made every step simple and efficient! Would highly recommend!

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Davinder at Floor Street has been so…

Davinder at Floor Street has been so helpful from the outset from sorting out my flooring quantity to rearranging delivery because my builders weren’t ready. Very courteous and humorous gentleman, a pleasure to deal with.

June 29, 2026
Unprompted review
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Rated 5 out of 5 stars

It's the first time iv ordered off…

It's the first time iv ordered off floor street but so far iv got zero complaints. I got a delivery date which was a date that we was unsuitable for us, but I used the the help email and got a reply within 4hrs to find a more suitable date. Sean was amazing. He has managed organize a date earlier than original. He made it super easy and was responding to my emails instantly. Fantastic service and will definitely use again.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

I contacted the WhatsApp number on a…

I contacted the WhatsApp number on a Sunday afternoon looking for some help and was offered a lovely discount by Sean who helped me through with payment and sent me an invoice to pay after applying a discount. He was really helpful and supportive and I would definitely recommend buying from here as I got my laminate flooring and underlay for a grays price.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great Advice and No Pressure Customer Support.

Great customer support from Sean when completing my order. Took the time to establish what we wanted and was prompt responding to emails with advice and then to place the order without putting pressure on. Thank you.

June 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

Thanks Sean for sorting the order out. And answering all my questions.
Quick answer on whats app.
Great customer service

June 26, 2026
Unprompted review

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