FloridaTix Reviews 494

Excellent thank you so much! Very helpful customer service team and great prices.

Amazing!Would recommend, competitive prices all year round.

Not bad, thx for your service. I had a trip to Florida and it was good to have your service at this time. Thx and again it was superb!!!

Thank you so much to Jennie for all your help in sourcing tickets for our upcoming trip. Amazing customer service and super helpful. Will recommend you to my friends for their upcoming trips. Thanks Again

We had to cancel our tickets due to a family emergency and Penny went above and beyond sorting this out. Great customer service - 5 star treatment

I had booked and paid for universal tickets and booked the wrong year, they cancelled my existing booking and changed it to the correct year.

Penny who I dealt with when booking my park tickets was an absolute superhero ✨ she talked me through the different options available to me after I told her which parks I wanted to do. She really is a true credit to the Floridatix team and I wouldn't go anywhere else to book my tickets

Just come back from an amazing trip to Florida. Couldn’t fault the team at Florida Tix, fantastic knowledge and great prices, don’t hesitate to book with them. Must thank the team especially Jennie and Penny for their much needed expertise.

What brilliant service!

Sarah was so kind and helpful when I wanted to change our Universal tickets to include Disney. She went out of her way to make sure everything was correct, including calling to speak to me directly, and messaging me out of hours, about how to fix our tickets in the most cost effective way. Hugely appreciate her time and effort.

I was anxious about paying such large sums of money to a third party online, but Sarah was genuinely happy to help and reassure me.

I now have our Disney and Universal passes linked to the mobile app and can look forward to our family holiday.

Can thoroughly recommend FloridaTix after my excellent experience dealing with them. Thank you!

I called up to discuss express passes for Universal - Sarah was so helpful, she checked everything for me, suggested what would be best as this is my first time booking and made it really easy to book. I would recommend them to anyone looking to book!

Thank you Sarah for explaining an an overly complicated Disney ticket process and making it manageable.

Fantastic service from Sarah today, she helped me admin my tickets. Thank you

I had looked around floridaTix came in at best price for discovery cove and universal tickets it was quick and easy got my discovery cove tickets maybe 2 days after I payed and universal tickets had confirmation email and I think I get them 32 days before hoilday so very happy saved money no hassle would defo use them again

So easy to use website. Tickets do simple to verify at the will-call. Don’t wait until you up to USA as it is too expensive this is your best option.

Booked tickets several days ago. almost £5k. Paid extra for "peace of mind guarentee" which includes
"Free Amendments"
Tried today to change the dates of tickets by just 2 days due to flights and guess what -"we cannot do amendments" - "you will need to cancel and rebook"

Do not use.
Bought fast passes for some theme parks in Orlando and paid extra to include all rides. Arrive at park and Florida fix had only sent basic package on the parks system. Despite me having confirmation and receipt nothing park could do as Florida tix had only paid them for basic. Florida tix were closed at this point so had to pay for the upgrade again. Contacted their customer services several times to have the difference refunded only to be ignored

I had an medical emergency and could not fly to orlando, I ask if I could get the ticket as I booked 3 events booked as in credit/voucher for another trip. (Which other company's have done) all they said was no, and the customer service agent was rude and very short. If you are look to do book events to orlando go with the other company available. Trust me.

I purchased tickets for the Busch gardens Halloween event for the 28th of September. The issues started there as I was sent tickets for sea world…twice!

Then my partner and I finally got the right tickets and went to the park, only to find out that the event wasn’t running. Even though we checked through the parks website (as instructed by Florida tix) and booked them for the specific date.

I got in touch to say I was disappointed and just wanted to have the cost of the tickets returned as we cannot use them.

The response has been disgusting, claiming they have made no error and will not be returning the cost of the tickets, even though they messed up on the order twice and advertised an incorrect date.

To be transparent, apparently we brought any day tickets (which I didn’t know or want) but we only had the 28th available to use them before we head home.

I expected a much smoother journey and far more positive outcome to what I thought was a fairly straightforward issue. Matthew from the team has been particularly underwhelming by saying that they won’t be helping and sending me copy and paste snippets of the fine print that say they can screw you out of money.

Do not use this organisation, they will not support you if you have any issues.

I was a little apprehensive dealing with a company i had not heard of and my travel agent said she hadn't either, however, my agent was £2k more when i asked her to source tickets.
After i did my research i came across FloridaTix and Penny from FloridaTix was first class from the moment i made contact with them regarding the attraction tickets.. Penny sorted the exact attractions we wanted to do, with lunch included in the cost for some of them, and huge discounts for shopping in Florida Mall.

I have no idea why everyone else was so much more expensive, the tickets were easy to use and uploaded to the necessary attraction app which also allowed you extras. First class from start to finish.

My family & I will be visiting Florida for the first time in October. We’re keen to fit in as many attractions as possible & wanted to have the tickets sorted out before we arrive. Jennie has been unbelievably helpful & patient. We now have all the tickets for our top attractions. I’m so happy we booked through FloridaTix.