Flory's Online Reviews 

396
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently emphasize the exceptional customer service, noting that online orders arrive promptly, are beautifully packaged, and come accompanied by delightful unexpected touches like tea and biscuits. Buyers are deeply impressed by the wonderful craftsmanship, high quality finishes, and original gift ideas available for friends and family. However, some customers also noted that certain products were purchased as seconds or discounted directly due to minor manufacturing faults or imperfections. Despite these initial issues, people found that the items still looked gorgeous, functioned correctly, and brought immense joy to their outdoor spaces.

What people talk about most

Product

Clients share positive opinions on product, highlighting that items are beautifully made, of exceptional... See more

Quality

Reviewers highlight positive aspects of quality, noting that items are beautifully made with an incredible... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

People report positive experiences with order, highlighting the straightforward and easy process, fast... See more

Service

Consumers find service to be exceptionally positive, frequently highlighting fast delivery and thoughtful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed something for my 10 year old nephew who is having difficulty at school. I purchased a little stone with a Bee motif so he could think of something sweet, like honey, and remind him that Bees... See more

Rated 5 out of 5 stars

I would recommend this company without reservation . Not only are their products beautiful and arrive as promised but their aftercare is fantastic . Being nearly 80 I was flustered and thought that I... See more

Rated 5 out of 5 stars

I ordered the Terrier and Fishing man solar wall plaques and the Robin spinners, they were all made to a high standard and amazing finish. The dog and spinners were classed as having imperfections an... See more

Rated 5 out of 5 stars

Received my owl solar panel and my Robin suncatcher in very good time, beautifully packaged and with a little gift! A teabag and a biscuit, a really lovely and unexpected touch. Both recipients were... See more


Company details

  1. Garden Center

Written by the company

Unique decorative garden products designs by us in the heart of the UK (West Midlands)


Contact info

4.9

Excellent

TrustScore 5 out of 5

396 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(396)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely products

Lovely products. Prompt delivery. I haven't fully opened it as its a gift but what I can see and feel appears top quality.

March 18, 2026
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Rated 5 out of 5 stars

Fast despatch

Fast despatch, well packaged so items arrived in perfect condition.. So happy with first 3 items bought, I ordered 2 more which have also arrived quickly and in perfect condition. Highly recommend

March 18, 2026
Rated 5 out of 5 stars

Great service

We purchased a cat with a light but I wanted it reversed to the picture online.

I emailed to see if this was possible & not only was it done, but the light was ordered, dispatched & received in 2-3 days.

March 18, 2026
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Rated 5 out of 5 stars

Such a great little company

Such a great little company. So helpful and responsive to queries, brilliant solar light products, have purchased 6 for myself and probably the same amount again for gifts. Cant recommend this company enough if you want to light up your gardens.

February 16, 2026
Rated 5 out of 5 stars

Great product and amazing service

I highly recommend both the product and the customer service. They were super helpful, super responsive and the order was not only extremely high quality and lovely, but they really do go above and beyond.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful solar lights

Bought three outdoor solar lights. All of which were discounted due to faults.
They came quickly and were very well packaged. Yet to put them outside due to our appalling weather.
Beautiful, am yet to find the faults(they all work, lovely and bright).
Would definitely recommend

January 19, 2026
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Rated 5 out of 5 stars

Terrier and Fishing man plaques & Robin Spinners

I ordered the Terrier and Fishing man solar wall plaques and the Robin spinners, they were all made to a high standard and amazing finish.
The dog and spinners were classed as having imperfections and reduced, but I could not find any faults. All were beautiful. I will definitely buy again.

January 19, 2026
Rated 5 out of 5 stars

Florys Online

I always like to support local business people. I like the quality of the goods from Florys . I have purchased a few gifts for myself and for friends and family.

February 2, 2026
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Rated 5 out of 5 stars

Amazing Solar plaques

I have bought several solar fence plaques over the years. They are brilliant 🤩
It is great that you do not need to throw them away when the solar light stops - just change the battery.
Delivery is quick and an English company.

January 19, 2026
Rated 5 out of 5 stars

Very Happy

Easy to make an order and the delivery was very fast.
Lovely items and from what I can see there are no faults despite being seconds.
Very happy with my goods

January 19, 2026
Rated 5 out of 5 stars

Owl Solar Panel

Received my owl solar panel and my Robin suncatcher in very good time, beautifully packaged and with a little gift! A teabag and a biscuit, a really lovely and unexpected touch.
Both recipients were delighted with their gifts; a really unusual present for someone that’s difficult to buy for.
I would happily recommend this company and will definitely be revisiting their web site in the future.

January 4, 2026
Unprompted review
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