Flory's Online Reviews 

396
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently emphasize the exceptional customer service, noting that online orders arrive promptly, are beautifully packaged, and come accompanied by delightful unexpected touches like tea and biscuits. Buyers are deeply impressed by the wonderful craftsmanship, high quality finishes, and original gift ideas available for friends and family. However, some customers also noted that certain products were purchased as seconds or discounted directly due to minor manufacturing faults or imperfections. Despite these initial issues, people found that the items still looked gorgeous, functioned correctly, and brought immense joy to their outdoor spaces.

What people talk about most

Product

Clients share positive opinions on product, highlighting that items are beautifully made, of exceptional... See more

Quality

Reviewers highlight positive aspects of quality, noting that items are beautifully made with an incredible... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

People report positive experiences with order, highlighting the straightforward and easy process, fast... See more

Service

Consumers find service to be exceptionally positive, frequently highlighting fast delivery and thoughtful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed something for my 10 year old nephew who is having difficulty at school. I purchased a little stone with a Bee motif so he could think of something sweet, like honey, and remind him that Bees... See more

Rated 5 out of 5 stars

I would recommend this company without reservation . Not only are their products beautiful and arrive as promised but their aftercare is fantastic . Being nearly 80 I was flustered and thought that I... See more

Rated 5 out of 5 stars

I ordered the Terrier and Fishing man solar wall plaques and the Robin spinners, they were all made to a high standard and amazing finish. The dog and spinners were classed as having imperfections an... See more

Rated 5 out of 5 stars

Received my owl solar panel and my Robin suncatcher in very good time, beautifully packaged and with a little gift! A teabag and a biscuit, a really lovely and unexpected touch. Both recipients were... See more


Company details

  1. Garden Center

Written by the company

Unique decorative garden products designs by us in the heart of the UK (West Midlands)


Contact info

4.9

Excellent

TrustScore 5 out of 5

396 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(396)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

I would recommend this company without…

I would recommend this company without reservation . Not only are their products beautiful and arrive as promised but their aftercare is fantastic . Being nearly 80 I was flustered and thought that I had made a mistake ordering and paid twice . They e mailed me , I requested a phone call and a lovely lady at the company reassured me on everything . Five star products and service .

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Easy hook over fence solar lights for the DIY averse

We bought 12 hook over fence solar lights in April 2025. They are still going strong! They have a nice weight to them/ good snug hook & are very bright. In the summer months the lights would stay on 9pm- 4am and currently 5pm- 8pm due to the lack of sunlight. They haven't flown off during Storm Amy or when birds/squirrels are running over the fence. A fantastic product for a person who does not have a DIY bone in their body. Only wish there was a similar product where the lights stayed on during the Winter months.

Delivered on time. The lights were safely bubble wrapped and came with a complementary tea bag and biscuits.

October 13, 2025
Unprompted review
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Rated 5 out of 5 stars

I would recommend anyone to buy from…

I would recommend anyone to buy from Florys. This is my second purchase. Bought lights for my Garden. Which are beautiful. Now bought a house sign with light. Just Beautiful. Really good Service. Very good Company. Thank you Florys.

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Magical Gift!

I needed something for my 10 year old nephew who is having difficulty at school. I purchased a little stone with a Bee motif so he could think of something sweet, like honey, and remind him that Bees make the best thing in the world, in spite of them having a bad reputation for stinging (which they don’t if you’re kind to them). He absolutely loves it and takes it everywhere with him. So thank you for helping me to create a little Bee Magic in someone’s life!

September 18, 2025

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