Flower Shops Network Reviews 

1,306
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Do not use this website to order flowers. They failed to deliver my order, despite telling me it had been delivered. They finally sent the flowers 12 days after the requested delivery date (for a bi... See more

Rated 1 out of 5 stars

Ordered flowers for next day delivery for my parents 50th wedding anniversary. Received an email advising they ‘couldn’t find a florist’ to fulfil the order and asking how I would like to proceed. I r... See more

Rated 5 out of 5 stars

Ordered flowers for a special 70th birthday gift. The flowers didn’t arrive due to an error on my behalf so I contacted the company that evening by email. They responded the following day and I had pu... See more

Rated 1 out of 5 stars

I usually check out customer reviews before using a company but didn’t with this lot and what a mistake that was… having seen the poor reviews I wish I had. Absolutely woeful. Avoid at all costs. Hav... See more

Company details

  1. Florist
  2. Flower Delivery

Written by the company

We have been delivering beautiful flowers across the United Kingdom for years. We take special care of our bouquets and our staff as well. We ensure that all our florists are expertly trained and enjoy working with us. We are passionate about flowers and people and want you to know that every bloom we send is made with utmost skill and care. Professional and beautiful flower delivery is what we do.


Contact info

You should know

2.2

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(1,306)

788 reviews in the last 12 months

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Rated 1 out of 5 stars

No refund!!!!!

Ordered flowers 01/04/26 they couldn't find a florist so said they would refund in 3-5 days, it's now 13/05/26 and still no refund, and can't get hold of anyone. Been on the phone 30 minutes and they are not replying to emails.

April 1, 2026
Unprompted review
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Rated 3 out of 5 stars

Lost my order, and then delivered 4 days late

I chose this supplier because they led with the fact they could deliver same day. I paid a premium for it. 4 days later I discovered the flowers had not been delivered, so I emailed to enquire... they admitted they had lost the order and not even delivered it. They offered to give me my money back or still deliver the flowers... I said I still want the flowers delivered, but I thought a sizeable discount should be applied. They refunded me £7 delivery fee... which is why I gave them 3 stars rather than 1 (also, the flowers themselves were beautiful).

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

I wish had read these reviews before I…

I wish had read these reviews before I placed an order. My experience is identical to others on here. I ordered a bouquet to be delivered to my wife on our anniversary. On the day it was due to delivered they told me they were unable to fulfil the order and that my money would be refunded in 5-10 days. I never got the refund so I reported the issue to Visa and am now awaiting their response.

April 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Scam!!!

Only leaving a one star as unable to leave zero. Ordered flowers on 28th of April they were unable to fullfill the order and promised a refund. That was two weeks ago. They keep ignoring my emails and i still have not recieved my refund. Stay away at all costs its an absolute scam.

April 28, 2026
Unprompted review
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Rated 4 out of 5 stars

Purchase

It was easy to navigate. However, I thought postage was included in the initial price. I may have overlooked .

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Service

Terrible Service. Do not use. Will always email lunchtime of the day flowers should be delivered to say no florist is available.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

So 10 minutes after placing my order to…

So 10 minutes after placing my order to habe flowers delivered i got an email saying they couldn't fulfill my order and its been cancelled and Ive been refunded 2 weeks later no response from there customer care team no refund what an absolute terrible way to run a business do yourself a favour and DO NOT ORDER FROM THIS PLACE THEY ARE SCAMMERS THAT TAKE YOUR MONEY AND DO NOT REFUND AVOID AVOID AVOID!!!!!!!!!!!!!!!!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

I was really hoping that the flowers…

I was really hoping that the flowers were being sent because I never did this before. They were beautiful and my daughter was so pleased with the Candy also. I will be using your beautiful service again from the USA, Texas to order again, thank you...

May 7, 2026
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Rated 3 out of 5 stars

Did flowers arrive ?

I only have flower shops word that the flowers arrived at all , there is no tracking , no time they arrived, and no photo of the flowers actually arriving , as they were funeral flowers i havent heard from the family

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

The flowers turned at 4pm on the day.

The flowers turned at 4pm on the day.
Looked absolutely nothing like the picture of the bouquet I ordered.
The flowers were all pastel creams when in the picture they were vibrant deep purples, blues, pinks and reds.
The packing and box in the picture was a vivid pink and the reality was a cheap looking white box.
The size I ordered was large and the bouquet was small.
Absolutely £70.00 down the drain.
I would never use again.

May 1, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY (and no I have…

DO NOT USE THIS COMPANY (and no I have not confused the with the .net one) They are a fraudently company!! You WILL always receive a WE CAN NOT DELIVER notice...and they will NEVER REFUND YOUR MONEY when they tell you they can't deliver. I have since reported them to the police, HMRC! I wouldnt even give them one star, but no rating companies give you a scaling option to rate in any other way!

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Flowers never delivered - AVOID DO NOT WASTE YOUR MONEY

Flowers never delivered. Had an email saying the following:

I wanted to reach out to you in regard to your order with us at The Flower Shops Network. After trying our best to find a local florist to handle this order, we have been unsuccessful owing to the florists being fully booked or not having the appropriate stock for this bouquet. I am deeply sorry to have to advise that we are unable to keep our promise of delivery for today as requested.

Owing to this disappointment, we of course will understand should you wish to cancel the order and request a full refund. Alternatively, we can look to find a florist to deliver this tomorrow.

We appreciate how frustrating this must be to hear. Please do let us know what action you would like us to take, and we will put this into place for you promptly.

Once again our deepest apologies.

They never replied via email and never delivered the next day despite there being plenty of florests near the delivery address. I have since tried to ring and no one answers and have emailed. Please avoid!!!!

May 6, 2026
Unprompted review

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