Flyglobe Reviews 136

Max was very helpful and efficient

Dear Jet Cost Customer Service,
I hope this message finds you well. I am writing to bring to your attention a concern I recently experienced regarding ticket pricing and additional hidden charges.
I had booked a ticket through a travel agent called FlyGlobe, and while the initial ticket price appeared to be very attractive, I soon discovered that essential details regarding baggage fees were not made clear on the website. The ticket price listed by FlyGlobe was misleading, as it did not include information about baggage weight allowances. After I had already booked and paid for the ticket, I was contacted and informed that additional charges would be required for baggage, which I had not anticipated.
This lack of transparency is concerning, as it feels like the full cost of the ticket is being hidden until after the booking is complete. In my opinion, this approach of not disclosing the total cost, including baggage fees, at the start of the booking process is misleading and could be considered misinformation. I believe it would be far more customer-friendly and transparent if the total cost, including baggage fees, were provided upfront during the initial booking stage.
I hope you will take this issue seriously and consider reviewing the process to ensure that all costs are clearly communicated to customers from the beginning.
Thank you for your attention to this matter, and I trust that you will keep an eye on this issue to prevent other customers from facing similar confusion in the future.
Best regards,

Shout out to Max @Flyglobe Ltd who dealt with my request for flights to India, he was polite and helpful in sorting out the flights and getting the best price possible.
The only reason not to give 5 stars is the fact that the original price than increased by the time the confirmed my booking.

BEWARE
I had my doubts as the prices were too good so after reading the reviews called to book the flights only to be offered different prices because the tickets I was after were not available. I had tracked these tickets for around a week so to call and be told they were not available was disappointing.
I believe that this company is a scam. Fly globe is misleading people by offering significantly cheaper prices/flights to lure you in and then once booked and paid, they ask you to call for confirmation that the booking has gone through. When you do, not surprisingly, they'll say the tickets are not available and offer you tickets prices that are more in line with going rates.
This is not good trading practice so I will be reporting them to Trading Standards.

Very good service, James helped find tickets to India at the best possible price. Would use them again!

Pathetic customer care. I had an enquiry, and the guy just hung up the phone in the middle of a conversation. Can not trust them with the money

Rob helped me secure last-minute flights at a great price. Efficient and reliable service from TheFlyglobe.co.uk!

Brilliant service Rob & Sean was very helpfull.
Been looking for flights for a long time and Rob was brilliant in helping us find a good flight and a good price!. Cant complain at all.

Thanks to James our dream vacation to Bali started with perfect flights.
Flyglobe.co.uk is our go to for travel.

My wife and I had to make a last minute return trip to Bangkok in high season. My wife spoke to Max Rogers who could not have been more helpful in finding and recommending flights within our budget and at times that suited us. Max also gave us useful follow up calls outside office hours. Thanks, Max

(I decided to copy and paste my email of thank you to justify my 5 star) No minute was pressurised.

Dear James,
Hope you are okay.
I am sorry I haven't gotten back to you. I really want to take this opportunity to thank you so much for all your effort yesterday to make sure that this travel happens. Despite the changes you still found a way to make it possible.

I want to take this opportunity James to say thank you.

This isn't the last time you're hearing from me James. I will be soon knocking your doors.

I was really hesitant to book as I had a last minute trip to Thailand and the flights were too expensive on Skyscanner. I spoke to Max on the phone at Flyglobe who really helped me find the best price with the best airline - really put me at ease too and thankfully everything went super smoothly. Thank you so much. I will definitely book again with Max at Flyglobe. My advice would be to never book a cheap ticket online without calling first to make sure they definitely have the live ticket availability.

Good experience and great customer service by max

Max is very helpful all the way through

They will give you the best deal on flights. I love there services.