Flymedi Reviews 

2,243
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and personal coordinators for being extremely responsive, answering all questions, and organizing every travel detail very smoothly. People note that medical professionals and support teams provide deeply attentive, patient, and comforting care throughout the entire medical journey. Though some reviewers noted challenges, a few people experienced difficulties regarding language barriers with hospital staff and a lack of post-treatment follow-up support. A few other people also felt that communication gaps, unexpected clinic arrangements, and unresolved issues created stressful situations during their recovery process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising coordinators and... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation for the exceptional care,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayşenur provided excellent support during my stay. She was well-informed and able to answer my questions/find out information for me. She was extremely responsive and kept me updated at every stage. S... See more

Company replied

Rated 5 out of 5 stars

I must say that dealing with Solayman who was very efficient and responsive from fro the moment I made my I still inquiry was the thing that made me decide with confidence and with piece of mind. He... See more

Company replied

Rated 5 out of 5 stars

Everything was so well organised and I was informed about everything , I felt very cared for the entire time and even after I came back home. They did even more preliminary tests to me than they do... See more

Company replied

Rated 5 out of 5 stars

Ms. Matei did a superb job assisting me with obtaining a surgical date for Wansiri Hospital in Bangkok, Thailand. I did not make it easy for her, but with patience and understanding, Ms. Matei saw the... See more

Company replied


Company details

  1. Physician Referral Service
  2. also in
  3. Dental Clinic
  4. Medical Group
  5. Plastic Surgery Clinic
  6. Travel Agency
  7. Weight Loss Service

Written by the company

Flymedi is an innovative international healthcare platform that empowers individuals seeking exceptional medical care. Our platform offers a comprehensive range of services, allowing users to discover, compare, and connect with internationally accredited clinics and experienced doctors. Every year, millions of people travel abroad in search of high-quality yet affordable healthcare services, and Flymedi is here to meet that demand. We understand the importance of accessible and top-notch medical services, which is why we are dedicated to simplifying the healthcare journey for you. Through Flymedi, you gain effortless access to a global network of secure, affordable, and high-quality healthcare providers. We go the extra mile to ensure your medical experience is seamless and stress-free. Our all-inclusive medical tour packages encompass everything you need: from treatment options and accommodation arrangements to convenient transfers. With Flymedi, you can make informed decisions by reading genuine patient reviews and comparing clinics and doctors worldwide. Our mission is to empower you to take charge of your healthcare journey and make it an enriching and worry-free experience. Experience healthcare redefined, experience Flymedi.

Find the right doctor abroad!

Written by the company

We take care of everything!
We take care of everything so you don't have to worry. We prepare quotes, liaise with the clinics, provide a personal driver for ground transfers between the hotel, clinic, and airport, book your accommodation, and schedule your operation.
Patient-Centered Approach
Every decision we make is based on what is right for the patient. Once you reach out to us, you're no longer a patient, but you are family. And we take care of our own.
Full Transparency
Our team is well-trained to have a culture of openness. From the moment you engage in our services, we keep you informed every step of the way.
Affordable Rates
We have built a good rapport with our partner clinics and hotels across the globe. We can get you access to special deals and discounts that are not available to the public.
24/7 Support
Our team of healthcare consultants is always available anytime you need assistance. We will help you as we have helped thousands before.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,243)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

My questions were answered and I was…

My questions were answered and I was reassured. The consultant was helpful and always responding and sent anything that I asked for.

January 30, 2026
Flymedi logo

Reply from Flymedi

Dear Raluca,

Thank you for your kind feedback! We’re so pleased to hear that all your questions were answered and that you felt reassured throughout the process. It’s great to know your consultant was helpful, responsive, and able to provide everything you needed.
We truly appreciate your trust.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars
Flymedi logo

Reply from Flymedi

Dear patient,

Thank you for your kind feedback! We’re delighted to hear that Süleyman was helpful and responded quickly to your questions. Providing prompt and supportive communication is very important to us.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Honestly amazing listened to my every…

Honestly amazing listened to my every word answered my every question and also gave me options not just one quote!
So happy !

February 1, 2026
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Reply from Flymedi

Dear Charlotte,

Thank you so much for your lovely feedback! We’re thrilled to hear that you felt truly listened to and that all your questions were answered clearly. Providing different options and transparent information is very important to us, so we’re glad that made a difference for you.

Your happiness means a lot to our team. Thank you for your trust!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Flymedi Phenomenal Experience

I was dealing with two lovely ladies via WhatsApp the first ladies name was called Maria and the second lady was a patient co-ordinator called Alexandra.
I flew over from Ireland alone and was very nervous the experience was phenomenal, the hotel was absolutely beautiful it was called the Days Inn by Wyndham Istanbul Bomonti.

On the day of surgery Alexandra was absolutely amazing kind and very caring.

The clinic called Istanbul Aesthetic Center with private bedrooms and ensuite were immaculate the surgeon was absolutely amazing he was called Dr.Ergin and the nurses are so kind and extremely caring.

Flymedi organised the transport, hotel, surgery and medication don't hesitate please contact Maria and she will do all the hard work for you.

Maria and Alexandra I thank you so much for absolutely everything.

January 29, 2026
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Reply from Flymedi

Dear Martin,

Thank you so much for sharing your experience in such detail. We’re truly touched by your kind words and delighted to hear that your journey with Flymedi was so positive, especially as you traveled alone and felt understandably nervous at first.

It’s wonderful to know that Maria and Alexandra supported you so well from the very beginning and helped put you at ease throughout the entire process. We’re especially glad to hear how caring and attentive Alexandra was on the day of your surgery. Your praise for the hotel, the clinic, Dr. Ergin, and the nursing team means a great deal to us, as comfort, safety, and professionalism are always our top priorities.

Thank you for trusting Flymedi and for recommending our team so warmly. We’ll be sure to pass your appreciation on to Maria and Alexandra. Wishing you a smooth recovery and all the best moving forward.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Great experience

He is so patient and kind. I would recommend him.

January 31, 2026
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Reply from Flymedi

Dear Olivia,

Thank you so much for your kind words! We’re delighted to hear that Süleyman’s patience and kindness made such a positive impression on you. Your recommendation truly means a lot to us.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

I am in the beginning processes of…

I am in the beginning processes of securing an appointment with Professor Gurham and am looking forward to excellent care . I have been working with Angela who has been patient and attentive to my scheduling challenges
I will be documenting my journey to assist others in advancing their glow once I am traveling to Istanbul . Wait for it ! It’s going to be GREAT !

January 31, 2026
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Reply from Flymedi

Dear Andrea,

Thank you for sharing your excitement with us! We’re so glad to hear that your journey is off to a positive start and that Angela has been patient and attentive while helping you navigate your scheduling. Support and clear communication are especially important in these early stages, and we’re happy you’ve felt well looked after.

We love your energy and can’t wait for you to begin this next chapter. Wishing you a smooth process ahead, and we’ll be right here to support you along the way.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

5 Stars to Alexandra

Alexandra was very nice from the moment we met. She was very well spoken and informed me of everything that was going on.

January 27, 2026
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Reply from Flymedi

Dear Jason,

Thank you for your kind feedback! We’re delighted to hear that Alexandra made such a positive impression from the very beginning and that her clear communication helped you feel informed and comfortable throughout the process.

We truly appreciate your trust and your lovely words.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Merve was great

Merve, the bariatric dietitian, was great, explained everything clearly and checked in on me regularly. She gave me everything I needed to continue my recovery at home.
The consultant before that didn't give me the details of how to find my taxi at the airport so I was stranded for a long time, and they told me there would be a hotel for one night but that wasn't true, just the hospital. If it wasn't for this, it would have been so much less stressful.
The good rating is for Merve who sorted out the transport and explained about the hotel when I was in a panic and thinking of coming straight home.

January 26, 2026
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Reply from Flymedi

Dear Caroline,

Thank you for sharing your experience and for your honest feedback. We’re very pleased to hear that Merve supported you so well during your recovery. Her clear explanations, regular follow-ups, and dedication to making sure you felt prepared to continue healing at home truly reflect the level of care we want every patient to receive. We’ll be sure to pass your kind words on to her.

At the same time, we’re very sorry for the stress you experienced with the airport pickup details and the misunderstanding about the hotel stay. We completely understand how overwhelming that must have felt, especially while traveling for medical treatment. This is not the standard we aim for, and your comments help us identify where communication must be improved.

We’re grateful that Merve was able to step in and support you during a difficult moment, and we truly appreciate you recognizing her efforts. Wishing you continued smooth recovery and good health.

Warm regards,
The Flymedi Success Team

Rated 2 out of 5 stars

Starting with poor communication from…

Starting with poor communication from Angela, barely answering my questions and going ghost for long periods of time especially leading up to the days of my surgery. When I got there, I was under the impression my surgery was at Luna clinic which I had researched and was a well repped clinic, I was instead taken to CERRAHI clinic which was a 3.5/5 stars. When I spoke to Angela saying I think I’m at the wrong clinic she’s like no “they have rented out a floor in that clinic” it looked absolutely nothing like the pictures. My doctor was great, Dr. Adra. Well educated and did a great job. But everything surrounding the surgery I had horrible experience with. I was left in my own period blood for hours after the surgery because they forgot to put a pad on me after the surgery. I asked for my garment to be switched out since it was covered in blood and Angela advised me to wash it by hand after I just had surgery. She was extremely rude and careless about everything. Go somewhere else

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service provided

Excellent service provided. Arranged transfer from airport to hotel, 4 star good quality, then arranged medical surgery as requested, transfer to hospital and then back to hotel. Coordinator was in contact on Whatsapp all the time. I am fully satisfied with the quality of service.

January 12, 2026
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Reply from Flymedi

Dear Artur,

Thank you so much for your kind feedback! We’re delighted to hear that you were fully satisfied with the quality of our service and that everything was smoothly arranged for you, from airport transfers and hotel accommodation to your hospital visits and surgery.

It’s wonderful to know that your coordinator stayed in close contact via WhatsApp and helped make the whole experience stress-free and well organized. We truly appreciate your trust in Flymedi.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Everyone was great

Everyone was great. Maria our personal coordinator went above and beyond to make are time great.
all of the doctors and staff were very professional.
we are looking forward to return for the final time in 4 months.

January 19, 2026
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Reply from Flymedi

Dear Scott,

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience and that Maria went above and beyond to make your time special. She truly cares about our patients, and your appreciation will mean a lot to her.

It’s also wonderful to know that you found the doctors and staff professional throughout your journey. We’re grateful for your trust and look forward to supporting you again for the next stage of your treatment.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Vwry good company to deal with

Vwry good company to deal with

January 19, 2026
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Reply from Flymedi

Dear Elaine,

Thank you for your kind feedback!

We’re delighted to hear that you found Flymedi a very good company to deal with. Your trust and appreciation mean a lot to us.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Yagmur is super efficient and accommodating.

Yagmur has been very warm and friendly and is super responsive and efficient! It's a pleasure dealing with her as she accomodating and makes the process easy and provided me with confidence to proceed.

January 14, 2026
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Reply from Flymedi

Dear David,

Thank you so much for your kind feedback! We’re delighted to hear that Yagmur’s warm, friendly approach and quick responsiveness made the process easy and reassuring for you. It’s wonderful to know that her efficiency and support gave you the confidence to move forward. We’ll be sure to share your lovely words with her.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Thankyou!

I have just returned from Turkey following my rhinoplasty arranged through flymedi.

The organisation was spot on, I was told in advance when I needed to attended appointments at the hospital and what time I should expect to be picked up.

A special shout out to Yagmur who was my first point of contact, arranged quotes etc for me and took me through the booking process she was extremely helpful and attentive.

And finally, Sinem who was my co-ordinator in Turkey. What an absolute godsend she was! She met me at the hotel on Operation Day acted as a translator when speaking to staff who didn’t speak English, checked in on me everyday before and after my operation, ensured I managed to collect all of medication and that I knew what to take and when.

If anyone is lucky enough to deal with either of these ladies when booking through flymedi you will be in extremely safe hands.

Thankyou very much 💕

January 6, 2026
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Reply from Flymedi

Dear patient,

Thank you so much for your wonderful review! We’re delighted to hear that your rhinoplasty journey was so well organized and that everything ran smoothly from start to finish, including transfers and appointment scheduling.

A special thank you for highlighting Yagmur and Sinem. We’re so happy that Yagmur supported you with the booking process so attentively, and that Sinem took such great care of you in Turkey, from translation and daily check-ins to making sure you had the right medications and instructions. Your kind words truly reflect the dedication they bring to their work.

We sincerely appreciate your trust in Flymedi and we’re so glad you felt safe and supported throughout your journey. Thank you again !

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Great experience with the company

Very diligent attentive and helpful staff,
Very skilled surgeons and dentists.
Very good value for money.

January 12, 2026
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Reply from Flymedi

Dear Melita,

Thank you for your kind feedback! We’re delighted to hear that you had a great experience with Flymedi and that you found our team diligent, attentive, and helpful throughout the process. It’s also wonderful to know that you were satisfied with the skill of our surgeons and dentists, as well as the value for money.

We truly appreciate your trust and your lovely words.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

My experience was great

My experience was great, because I met only beautiful people, starting with Angela from România, my doctor Tugce and Alexandra, who carying me all the time. I thank you all for professionalism and trust. May God protect you all !

January 5, 2026
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Reply from Flymedi

Dear Cerasela,

Thank you so much for your beautiful words! We’re truly touched to hear that your experience was so positive and that you felt cared for by Angela, Dr. Tugce, and Alexandra throughout your journey. Knowing that you felt supported, trusted, and surrounded by kind people means a great deal to us.

Your gratitude and kind wishes are deeply appreciated. Thank you for trusting Flymedi with your care.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Lovely easy communication

Lovely easy communication. Very helpful.

December 27, 2025
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Reply from Flymedi

Dear Bronwyn,

Thank you for your kind feedback! We’re glad to hear that communication was easy and that you found our team very helpful. Your appreciation means a lot to us.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Amazing Experience!

Amazing Experience! Maria was a fantastic, friendly, and experienced coordinator for us. She answered every question and was a great liaison with the Doctor. She was always there when needed and was a friendly face in the hospital. I would definitely want her as my coordinator again. Thank you Maria!

December 15, 2025
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Reply from Flymedi

Dear Jacqueline,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such an amazing experience and that Maria supported you so well throughout your journey. Her friendliness, experience, and dedication truly make a difference, and we’re so pleased she was always there when you needed her.

We’ll be sure to share your kind words with Maria, and we’d be happy to have her support you again in the future. Thank you for your trust!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Amazing experience

I used Flymedi for my breast reduction. Everything was so well planned from the start Maria is an amazing coordinator! All the staff was really helpful will 100% recommend!

December 8, 2025
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Reply from Flymedi

Dear Patience,

Thank you so much for your lovely feedback! We’re delighted to hear that your breast reduction journey with Flymedi was such a positive experience and that everything was well planned from the very beginning.

It’s wonderful to know that Maria supported you so well as your coordinator and that our team made you feel helped and cared for throughout the process. Your 100% recommendation truly means a lot to us.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

I'd use them again and recommend both Flymedi and Dr. Arda

Had a combo surgery (tummy tuck w/abdominal liposuction, lower back lift and gynecomastia) in November and had a great experience with Flymedi and the surgeon (Dr. Arda).

Angela, the liaison I was assigned at Flymedi, was extremely helpful and communicative, taking the time to answer my MANY questions, both related to my procedure and even those that weren't. Even with the time difference (I'm 7 or 8 hours behind Istanbul), most of my communications were responded to in less than 12 hours.

Dr. Arda was fantastic! He walked me through the procedure and explained what was going to happen, answering all my questions. My surgery was on a Friday and although Sunday was his day off, he stopped by the hospital for one last check up with me, so I could be released back to my hotel. I am hoping to have Dr. Arda as my surgeon again, when I go for my next procedure(s) and highly recommend him.

November 14, 2025
Unprompted review
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Reply from Flymedi

Dear Shawn ,

Thank you so much for sharing your experience in such detail. We’re truly delighted to hear that your combination surgery went smoothly and that your time with both Flymedi and Dr. Arda was so positive.
It’s wonderful to know that Angela supported you with clear, timely, and thoughtful communication — even across time zones — and that she helped guide you through every question along the way. We’ll be sure to share your kind words with her.

We’re also thrilled to hear how well you felt cared for by Dr. Arda. His dedication, from explaining your procedure thoroughly to checking on you even on his day off, reflects the level of care we always strive to offer. Knowing that you would choose him again means a great deal.

Thank you again for your trust and for recommending Flymedi and Dr. Arda. We look forward to supporting you on any future procedures.

Warm regards,
The Flymedi Success Team

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