Fly Trip Travel Reviews 155

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Scammers clearly paying their staff to write false reviews. These stole off my grandparents 2 years ago. Still now not recieved a full refund for a holiday that was paid for on a debit card but they u... See more

Rated 2 out of 5 stars

Booked a holiday package to Rome with this agent through Wowcher, now although at first they were prompt and helpful things weren't exactly great/ good starting from the package airline (Ryan Air). W... See more

Rated 1 out of 5 stars

Think this Co no longer exists. They owe myself and it seems like hundreds of others refunds for holidays cancelled. I was last in contact with them 2 weeks ago. A little heads up peeps. Co is al... See more

Rated 1 out of 5 stars

We had a holiday booked last July 2020 had our flight money back, but still no reply about our refund for our hotel and transfer. Was told were on a waiting list witch is absolutely discusting and w... See more

Company details

  1. Travel Aggregator
  2. Holiday Accommodation Service
  3. Tour Agency
  4. Travel Agency

Information provided by various external sources

We are proud to be one of the leading independent Short Haul and City Breaks Specialists, providing exceptional packages to Europe. Like you, our expert consultants are passionate about travel, and having experienced many of the holidays themselves, can develop a deep understanding of your interests to tailor make the perfect itinerary. Whether it is a one stop destination, or multi-center holiday with multiple flights, accommodation, car hire or transfers, cruises and tours, we will ensure you get the best holiday at the most competitive price available.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Professional and friendly

I had amazing exoerience with the company. To start with when I was booking my holiday the staff especially Isaac was very helpful and made sure everything was to my satisfaction. After covid I was extremely worried and I contacted Dona Williams. She was extremely professional, she reassured me and was on hand whenever I emailed her. She really helped me out when I was desperate. I would honestly use this company agaib. Thank you so mucb for eveything.

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

I had very nice and very helpful RAMSEY…

I had very nice and very helpful RAMSEY he offers grate holidays but because of the world sytuation I decide to leave it for now.... but definetly will get in contact when will be save to travel. I trully recomend this proffesional company and Ramsey is very friendly and professional. Apologise for changing my mind.

July 28, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

This is a brilliant company

This is a brilliant company, I had one holiday cancelled due to Covid 19, and re-booked to a different Country.
The service from Dona was absolutely brilliant.
Dona never stopped working even when the booking was complete, she come back with a better hotel. This is a company a must to use.
Dr Gary Lord

July 25, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

brilliant..great service..would…

brilliant..great service..would definitely recommend and will be booking again soon
update.... as my first holiday to morroco was cancelled was told about golden sands wheelchair friendly NOT
....stuck in room as the lift is made for tinkerbell ....can't push wheelchair anywhere ..was told it's a beach front hotel..it's NOT ...and after numourse calls to the office and promised calls back ...still waiting ...cant even go out for walks as the roads are shocking ....some young girls have alread been moved and loads more complaints.....now looking for flight home :-(

July 24, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had a lovely tour operator called…

I had a lovely tour operator called Dona Williams who went through everything she went up and beyond for me as I’m not good with computers she helped me loads from printing boarding passes to doing my health forms to get into spain I couldent thank her

July 18, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS
I'm still waiting for a refund from February 2020 as I'd paid in advance for private transfer from Krakow to my hotel and was left stranded!!
Even the staff at the airport told me this company wasnt at all good
Absolutely disgraceful ....

April 29, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look