I was a bit skeptical about this website at first and spent several days checking whether my order had really been processed and shipped. However, everything arrived exactly as promised within a week.... See more
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See what reviewers are saying
All good most plant are healthy good genetics, just anthurium queen was damaged but this plant very sensitive how I know.
Company replied
Honestly. We should not order plants in winter right? With my last plant provider things went horribly wrong and i was hesitant to buy online again. But foliage factory convinced me completely. I or... See more
Company replied
I'm loving the wide choice of plants (type, size), the prices and the regular promos. I was a bit upset at the shipping cost when ordering at first, but seeing how carefully everything was packed, I... See more
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Company details
Written by the company
Foliage Factory is a trusted European source for rare and healthy houseplants, shipped securely from Germany and the Netherlands. Since 2018, we’ve helped over 15,000 customers grow their collections with confidence, from first-time plant buyers to serious collectors. We specialize in tropical houseplants, rare aroids, Hoyas, variegated cultivars, and pet-safe options, always selected with care and backed by verified botanical knowledge. Every order includes clear care guidance, professional packaging, and our 28-day plant guarantee. What sets us apart: • Carefully selected plants, packed by trained staff • Clear, expert care instructions for every plant • Secure EU-wide shipping with tracking • Full support for returns and refunds under EU law We also supply high-quality substrates, breathable pots, nutrients, and pest control, tested and trusted by real growers. If you’re ever unsure or in any way unhappy with your order, our team is ready to assist quickly and directly, just contact us - we are only one email away. We’re more than just a plant shop. We’re here to help you grow, with transparency, real expertise, and support that doesn’t stop after checkout. Explore our curated selection and start your next plant chapter with Foliage Factory.
Contact info
4.6
Excellent
401 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Beautiful plants and great service
I bought a norfolk pine tree. I live in Spain and it was shipped from The Netherlands. The shipment process was super smooth. The packaging was incredible, the plant arrived in perfect condition and super fast. Plus I got a Lil plant as a gift since they had a promo on the day I ordered.
Highly recommend this store!
November 24, 2024
Reply from Foliage Factory
Thank you for your kind words! We’re so pleased to hear your Norfolk pine arrived safely and that you’re happy with the process.
We hope you enjoy your plants, including the little gift! If you have any questions or need assistance, feel free to reach out.
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Reply from Foliage Factory
Thank you for your positive feedback! We’re delighted to hear everything went smoothly and that you’re happy with your order.
Reply from Foliage Factory
Thank you so much for your kind words! We’re thrilled you’re happy with our service and hope your plants bring you lots of joy! 🌿
My new favorite plant supplier
I recently ordered and received a plant set (Trailing Philos) to Ireland. The plants arrived in perfect shape, packaged really very well, along with a free Anthurium.
Absolutely delighted with the service and the product offering.
While the Foliage Factory website is a bit clunky and does not inspire confidence, be assured that the service, speed of delivery to Ireland and the quality of the plants in second to none.
Thanks to all involved.
December 4, 2024
Unprompted review
Reply from Foliage Factory
Thank you for your lovely review! We’re so glad you’re happy with your plants and the service. It’s great to know the plants arrived safe and sound!
We appreciate your feedback about the website and are always looking to improve. If you have any ideas or suggestions, we’d love to hear them!
Thanks again for your support, and happy planting!
Quality ok
Starting shipments on friday are not really meaningfull but otherwise very good.no damnahe an good packaging
October 27, 2024
Reply from Foliage Factory
Thank you for your feedback! We're glad to hear that you were satisfied with the quality and packaging of your order.
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Beautiful plants
Beautiful plants, perfect shipping and top notch customer service! My no1 place for plant shopping from now on!
November 6, 2024
Unprompted review
Reply from Foliage Factory
Thank you so much for your kind feedback! We're so glad you're happy with the plants and our service. Looking forward to your next visit! 🌱
quick delivery
October 31, 2024
Reply from Foliage Factory
Thank you for your feedback! 🌱 We're glad to hear the delivery was quick. We appreciate your support! 😊
Super customer Service
The first plant i received was not that nice and had transport damage , after some e mails with Jan . I received a super nice replacement , thank you For the good Service .
October 24, 2024
Reply from Foliage Factory
Thank you so much for sharing your experience! 🌿 The pleasure is all ours! It’s great to know you're happy with the replacement and we hope your new plant thrives and brings you lots of joy! Thanks again for your patience and kind feedback! 😊✨
Good
The plants were arrived safely and I loved the package. It was delivered promptly. The plants were healthy.
October 29, 2024
Reply from Foliage Factory
Thank you so much for your kind words! 🌿 We're really glad to hear the plants arrived safely and that you liked the packaging. Your support means a lot to us, and we hope the plants bring plenty of joy to your space. 😊✨
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disappointment 79%
Sloppy packaging of flowers. The order did not arrive complete. There is no word on when the remaining two flowers will be delivered. The flowers had wet soil. This is the worst delivery ever. not happy.
October 19, 2024
Reply from Foliage Factory
Thank you for your feedback – we’re truly sorry that your experience wasn’t what you hoped for, and we’re here to help.
Your order was shipped in two separate packages, each with its own tracking number. Sometimes, tracking details can end up in spam or junk folders, so please check there if you haven’t already. We have sent you the tracking details for both shipments. We’d be more than happy to resend your tracking information if you need it.
If any plants arrived in poor condition or were missing, we’d love the chance to make it right. We stand by our 28-day guarantee and take full responsibility for the condition of our plants on arrival. It’s our priority to address any issues, but we can only do so if we know they exist. So please don’t hesitate to contact us directly – we respond right away and are here to help in every way we can.
It was the fastest international…
It was the fastest international delivery time: only 4 days to Romania, including the weekend!
The plants were very well packed, even the temperatures were positive, there was a heatpack in the package ( i really appreciate this and it was free!).
The plants arrived in perfect shape, no damage to the leaves.
October 28, 2024
Unprompted review
Reply from Foliage Factory
Thank you for your review! We're glad the plants arrived quickly and in perfect shape. It’s great to know the plants arrived in good condition, and we're glad the complimentary heatpack added extra peace of mind. Enjoy your new plants!
Best online plant shopping experience I've ever had
This is definitely my all time favorite site to order plants online, i have ordered from them several times now and it has always been extremely pleasant! All the plants that I've got from them are healthy and high quality, the packaging is super secure and delivery is always speedy. I love that they offer a wide variety of rare plants that are difficult to find here in Ireland, as a plant enthusiast this site is a blessing ( because now i can have my wishlist plants) and a curse ( goodbye money)!! The price is extremely reasonable as well, you won't find prices and quality as good as this anywhere else! I also love that they have loyalty rewards and different offers every week, especially different free baby plants every week with a certain amount of spending! Their customer service is also brilliant, very friendly and helpful staff who is happy to accomodate to requests i have made. Overall this store is a hidden gem, I would give it 10 stars if i could!! If you are considering buying from them, I would highly recommend, you won't be disappointed!
October 24, 2024
Unprompted review
Reply from Foliage Factory
Thank you so much for your wonderful review! We're thrilled to hear you've enjoyed your experience with us and love our plants.
Your kind words about our rare varieties, loyalty rewards, and customer service mean the world to us. We can't wait to be part of your plant journey for more orders!
Happy growing! 🌱
Great delivery as usual
Great delivery as usual. All plants in exceptionally fresh and beautiful.
September 30, 2024
Reply from Foliage Factory
Thank you so much for your kind words! We're thrilled to hear that your plants arrived in fresh, beautiful condition and that you're happy with our delivery service. Your continued support means the world to us, and we look forward to sending more plants your way soon! 🌿😊
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Plants are lovely
Plants are lovely, unfortunately they were not all packaged properly... (maybe due to transport as parcels was shipped to ireland) but I will définitly order more 🥰
September 27, 2024
Reply from Foliage Factory
Thank you so much for your kind review! We’re happy you love the plants, but we’re very sorry to hear there were packaging issues. We would have loved to hear directly if any plants arrived in poor condition, as we take full responsibility for their state upon arrival. Please feel free to contact us if any of the plants suffered during transit—we’re here to fix any issues, especially since our plants come with a 28-day guarantee. We can only act if we know something is wrong, and we’d be more than happy to help.
Beautiful healthy plants
I was a bit worried that the plants would get damaged travelling all the way from Germany, but they arrived safe and sound in very special protective packaging. Very healthy unique plants, would definitely recommend this company!
September 23, 2024
Reply from Foliage Factory
Thank you so much for your kind review! We're really glad to hear that the plants arrived safely and in good condition. We hope you continue to enjoy your plants, and we truly appreciate your recommendation!
Beautiful healthy plants
Beautiful healthy plants. Foliage Factory will be my first stop for any future house plant purchases.
September 17, 2024
Reply from Foliage Factory
Thank you so much for your lovely feedback! We're really happy to hear that you're pleased with your plants. Knowing that Foliage Factory will be your first choice for future plant purchases makes us smile. 🌿
I got my order 09.13
I got my order 09.13. The box was not secured with any tape. Anyone could open it while it was delivered. I ordered 4 plants and got them all, I washed and repoted my plants the same day and put them in “quarantine”: philodendron florida ghost kinda poor condition, but I think it will survive. Today I found thrips on my new begonia and mealybugs on my alocasia dragon breath hidding in stem were new leaf is growing. I did not took pictures, my bad. Very sad, because its hard to get those plants in my country and I dont want to send them back, I will try to save them. Also I thought I wont write the review about the not secured box and poor condition philo, but now the pests… sad, I see kinda good reviews but I dont think I order from here again.
September 13, 2024
Unprompted review
Reply from Foliage Factory
Hello,
Thank you for your feedback. We're sorry to hear there were issues with your order. It's unfortunate that we couldn’t assist you directly earlier. We offer a 28-day guarantee on all our plants, so if you followed our guidelines, please contact us, and we’ll gladly resolve any problems.
Unfortunately, we're unable to locate your order based on this review alone, but we genuinely want to make things right. All of our plants are thoroughly inspected for pests before shipment. However, as mentioned on our website, we cannot completely rule out the possibility of pests hiding between the cataphylls, etc, and we recommend quarantining new plants as outlined in our after-purchase guide. Our plants grow in greenhouses, not sterile environments, so while we do our best, eliminating pests entirely is not always possible.
Regarding packaging, our boxes are designed to keep your plants secure, and we take full responsibility for their condition upon arrival. If there are any concerns, we’re always ready to help, but we need to be informed in order to take action.
Please reach out to us directly so we can address this issue promptly. We look forward to hearing from you.
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It is a very good online plant store
It is a very good online plant store, they have unique plants at a very good price, and the packaging is the best I have seen, I recommend it to everyone, you will be very satisfied, they really know how to do it well
August 29, 2024
Reply from Foliage Factory
Dear Miguel, thank you for your review and taking your time to write it. We really appreciate the recommendation!
Reply from Foliage Factory
Thank you! We hope your plants bring a lot of joy!
Recommended
Very happy, plant were lovely, adored the free gifts. Thx for those. The only thing was the packaging was a teeny bit sloppy, so a couple of plants were a little banged up but they recovered.
August 25, 2024
Reply from Foliage Factory
Dear Molly, thank you for your feedback and taking your time to write the review. If any of the plants show any signs of unhappiness, please don't hesitate to contact us - all our plants come with a 28 day guarantee.
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