The Folio Society Reviews 

32,825
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,843 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful craftsmanship of the books, often describing them as works of art and prized possessions. People also appreciate the wide selection available and the ease of the ordering process. Reviewers frequently highlight the meticulous and secure packaging, ensuring books arrive in perfect, undamaged condition, often with prompt delivery. However, some customers also noted instances where books arrived with minor blemishes or damage, despite the careful packaging. Additionally, a few people mentioned experiencing delays or issues with delivery, including lost packages or longer than expected shipping times.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the stunning illustrations,... See more

Quality

Users describe positive interactions with quality, consistently praising the high craftsmanship, binding, and... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting quick and efficient... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process fast, easy, and... See more

Service

People report positive experiences with service, consistently describing it as prompt, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have books from many different publishers that I follow, but all of my Folio books are my favorites. I love the beauty and effort put forth to produce a quality book at a reasonable cost. Fol... See more

Rated 5 out of 5 stars

I can’t say enough about my experiences with The Folio Society staff and books. I love them they are beautiful to read and look at on my library shelves. I’ve even started hunting in England and Sco... See more

Rated 5 out of 5 stars

I ordered two books and that meant I got a mystery folio during this particular deal. The two books I ordered were absolutely beautiful quality with superb illustrations and covers. Things of beauty.... See more

Rated 5 out of 5 stars

I ordered from The Folio Society for the very first time. Two orders. Was skeptical of the shape they’d be in by the time they arrived, especially here in the UAE given what’s happening in the regio... See more



Company details

  1. Book Publisher
  2. Book Store

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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4.8

All reviews

(32,825)

1,854 reviews in the last 12 months

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Rated 5 out of 5 stars

The book I ordered arrived quicker than…

The book I ordered arrived quicker than expected. As usual, great quality product. Great customer service. You can tell staff takes pride in what they do. Hardest part of dealing with Folio Society is deciding which books to buy! Selection is fantastic.
Thank you Folio Society!!

July 2, 2026
Rated 4 out of 5 stars

We love the books

We love the books! They were well packaged and look phenomenal. However shipping took a while. I would purchase from this website again.

June 25, 2026
Rated 5 out of 5 stars

Excellent quality

Excellent quality, service, packing and customer service. Books arrived in perfect condition and I am very happy with cost to quality ratio.

June 25, 2026
Rated 5 out of 5 stars

I have ordered a lot of books from the…

I have ordered a lot of books from the Folio Society over a vast amount of time. All of the books that have arrived, came in immaculate condition, except for maybe two books in history of my orders, which were damaged. Their customer service though is fundamentally excellent and they replaced those books that had clear damage. One of the main things I love about these books is that they’re not just aesthetically pleasing books that you’ll never touch or read. They have good durability and they are fundamentally enjoyable to pick up and read. They all come and protective slip cases so that they stay in good condition as they age. Easy five stars for me, but the one thing I will say and this is a small criticism is that the books are obviously very expensive and I don’t necessarily know how they price their books because they vary on their website, and saying this, sometimes I wish there were more illustrations in their standard editions on certain books.

July 2, 2026
Rated 5 out of 5 stars

Trustworthy Packaging!

The books were packaged carefully and fully protected! I appreciated the thorough wrapping with that mesh packing paper, and the thin Styrofoam paper sleeves over the books. Not a scratch or a ding anywhere on either of the two books I ordered!

July 1, 2026

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