The Folio Society Reviews 

32,766
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,795 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the books, highlighting their beautiful design, craftsmanship, and durable materials, which makes them a joy to own and read. Reviewers frequently commend the careful and robust packaging, ensuring orders arrive in perfect condition. The ordering process is noted as easy and simple, and customer service is highly praised for its responsiveness and helpfulness in resolving issues. However, some customers also noted that delivery times can sometimes be a little slow.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful craftsmanship, high... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the beautiful craftsmanship, high... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process to be fast, easy,... See more

Service

People report positive experiences with service, consistently describing it as excellent, prompt, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two books and that meant I got a mystery folio during this particular deal. The two books I ordered were absolutely beautiful quality with superb illustrations and covers. Things of beauty.... See more

Rated 5 out of 5 stars

WOW! I was blown away by folio society! When I received my order, there was a slight blemish to the books endpapers. I sent an image to their customer service and was immediately provided with a new c... See more

Rated 5 out of 5 stars

I ordered the trilogy starting with Howl's Moving Castle and received the Doctor Strange volume for my mystery gift choice. Dr. Strange was a favorite of mine so it was a great pick. The books are wel... See more

Rated 5 out of 5 stars

The book I ordered arrived quicker than expected. As usual, great quality product. Great customer service. You can tell staff takes pride in what they do. Hardest part of dealing with Folio Society i... See more



Company details

  1. Book Publisher
  2. Book Store

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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4.8

All reviews

(32,766)

1,796 reviews in the last 12 months

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Rated 5 out of 5 stars

Top class…

Books arrived on time and as always beautifully packaged. Slight problem with the on line ordering but sorted out by very helpful member of staff. Mystery book a welcome surprise and much apprecaited.

June 26, 2026
Rated 5 out of 5 stars

Beautiful Prints

Beautiful prints arrived quickly. Bought during a promo where I got a free third book and love their choice. As always, will be back

June 25, 2026
Rated 5 out of 5 stars

Long-lasting quality.

I ordered the trilogy starting with Howl's Moving Castle and received the Doctor Strange volume for my mystery gift choice. Dr. Strange was a favorite of mine so it was a great pick. The books are well-crafted and great care also shows in the slipcases. I wish I could buy many volumes Folio offers, but, like many, find the majority of my favorites, outside of my price range. I did place an order for the Batman volume after seeing the quality given to the Doctor Strange edition. I had been reluctant to get it as I have many of the included stories, in their entirety, in other HC collections. The lasting quality of Folio editions, swayed my decision.

June 26, 2026
Rated 5 out of 5 stars

Really Awesome

Just received my first purchase from the Folio Society, A song of ice and fire's book 1, a game of thrones. The pictures on the website and videos do not do these books justice. It absolutely oozes class and quality. I already own several versions of one of my favourite book, but this is the absolute best of the best.

I was on the fence regarding the pricing, however, I would absolutely say that it is worth every penny. I will certainly be looking to finish the game of thrones collection with the Folio Society.

Really Awesome, thanks guys

July 11, 2026
Unprompted review
Rated 3 out of 5 stars

Very mixed feelings….

I have mixed feelings about the Folio Society.

On the one hand, I love their books. Some are genuinely beautiful, very special editions and absolutely worth the money.

Others feel considerably overpriced, particularly when a much thinner, less substantial book costs roughly the same as a far more impressive volume. As an author myself, I understand licensing fees and publishing costs, but some editions simply don’t feel worth the asking price.

My bigger issue is with the company and the customer experience.

Their recent sale was a pop up shop in London, seemingly ignoring the large number of UK customers who don’t live in London or the south.

Shipping charges also feel excessive, particularly when orders don’t always arrive on time despite paying extra for delivery.

The website is also frustrating. When browsing lists, it frequently throws you back to the top, making the catalogue unnecessarily difficult to navigate. I also signed up for a restock notification for a book and never received one. I eventually found out it was back in stock through Reddit. And no, it wasn’t caught by my spam filter. Folio Society emails are specifically allowed through.

I’m also not impressed by the way signed editions are handled.

A book is released, you buy it, and then a few months later the same book is offered as a signed edition. Except, in some cases, the book itself isn’t actually signed. It’s a signed bookplate stuck into the book.

Existing customers who bought the edition at launch aren’t given the option to purchase the signed bookplate separately. It leaves you feeling penalised for buying early.

So, on the one hand, Folio Society produces some truly beautiful books that I’m very happy to own. On the other, the pricing can be questionable and the customer experience is consistently frustrating.

Beautiful books. Frustrating company.

June 26, 2026
Rated 5 out of 5 stars

Yet another beautiful book

Yet another beautiful book from the Folio Society. My order was processed promptly and I was kept informed of its progress. The parcel was well packed and I approve of the use of recyclable materials instead of bubble wrap. The production standards are as high as ever and the illustrations exceptional. I look forward to reading it.

June 19, 2026
Rated 5 out of 5 stars

Beautiful books!

I have ordered a number of Folio Society books for my son, who is a book collector. He is always thrilled with the books he receives. They are beautiful works of art. Ordering online is simple and the books are packed very securely and arrive promptly.

June 12, 2026
Rated 5 out of 5 stars

Stunning books

I ordered two books and that meant I got a mystery folio during this particular deal. The two books I ordered were absolutely beautiful quality with superb illustrations and covers. Things of beauty. I then was soooooo excited that the mystery folio turned out to be one of my favourite books, so now I have a gorgeous edition gracing my shelves. The packaging is always good so you don't get damage. Ordering process is nice and easy. I just keep coming back!

June 25, 2026
Rated 5 out of 5 stars

I ordered a copy of Shogun

I ordered a copy of Shogun. Like all Folio Society editions, it is positively gorgeous. Everything about it reeks of class. I love the way it was protected in its packaging, and of course the book is a work of art.

Top, top notch across the board. I wish I could buy every book they sell. Just gorgeous.

June 26, 2026
Rated 5 out of 5 stars

My original order never arrived despite…

My original order never arrived despite the delivery company saying they had delivered it.
Got in touch with Folio books, expecting them to say not our problem.

In fact they responded very quickly, investigated, didn’t get any joy with the delivery company but sent me out a replacement book which I have received.

Very pleased to get my book and very impressed with the service I received.

June 19, 2026
Rated 5 out of 5 stars

I have always had fantastic service…

I have always had fantastic service from the Folio Society. I usually phone to order and have found them helpful and so polite, it is a pleasure to speak to them on the phone. The books are very well packaged and always arrive when they say they will and in excellent condition. The books are a joy to hold and read, and I have started buying now for my granddaughters and great grandchildren when I can afford too. I am hoping they will enjoy them as much as I do.

June 25, 2026

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